Ian is managing director of Explorer he keeps you updated of any changes and give good sound advice to travellers. Having spoken to one of his employees regarding my requirements for travel insurance.... Ver mais
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Having used several travel insurance companies since we became too old for our banking app to cover us!! I was glad to find Explorer, it is more than an insurance policy, there are useful tips to aid... Ver mais
I admit my choice of Explorer was price driven. For this reason alone I am able to provide a 5 star review. The initial purchase was straightforward and all required documentation arrived in my in b... Ver mais
Ian was so helpful on the phone discussing Policy options for travel to Australia and was interested in finding best Policy for a pensioner on fixed income. He also has good sense of humour, but appr... Ver mais
Detalhes da empresa
Escrito pela empresa
Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip , Annual Multi Trip, Winter Sports , Cruise and Backpacker travel insurance. Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard. We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.
Informações de contato
Suite 9, Chalkwell Lawns, 648-656 London Road, SS0 9HR, Westcliff on Sea, Reino Unido
- 0345 373 0253
- enquiries@explorerinsurance.co.uk
- www.explorerinsurance.co.uk
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Comprehensive insurance at a great…
Comprehensive insurance at a great price. They always keep customers well informed. Happily use them again
Explorer Travel Insurance is the only…
Explorer Travel Insurance is the only company I have used for the last four years. Its rates are extremely competitive. When I needed clarification about a policy, I was taking out, the agents were extremely helpful and polite. My husband and I are in our mid 70s and other companies proved to be far too expensive because of our age. It is my go to place when I need to take out Travel Insurance. I thoroughly recommend them
This is our first time with Explorer
This is our first time with Explorer travel but I can highly recommend this company, although fortunately we haven’t had to claim! The agents are very informative and in fact email with travel info and handy travel tips. They are UK based and give the impression that they are on your side, a cherished customer. If the annual renewal and health are ok, We fully intend using them again until we are no longer fit to travel. Bravo Explorer!
The travel insurance policy was perfect…
The travel insurance policy was perfect for our needs and competitive in price in this climate of rising renewal costs.
Good company to deal with
Website easy to use annual policy competitive fortunately never had to claim but we are now in our second year. Regular mails with useful information.
They were on the ball with the advice…
They were on the ball with the advice and detailing what my insurance I needed and optimum cover a needed for me and my wife to have a safe holiday without worrying.
I found the insurance policy covered…
I found the insurance policy covered all off my medical problems with a lot less money than the big company’s
Outstanding Travel Insurance
Looking for travel insurance? Looking for excellent value? Looking for a personalised service? Then look no further!! Explorer Travel is a UK based company that offers an excellent service and a range of products to suit everyone. Get a quote, speak to a representative and you won't be disappointed! Into my second year now and can highly recommend! 😄
I used Explorer for a cruise
I used Explorer for my northern European cruise in December ladt year. I took missed port cover out on my policy, and sure enough the stormy weather meant we missed Hamburg. Disappointing but couldn't be helped. I had my payout within a week of claiming. Great result..
My husband and I have been using…
My husband and I have been using Explorer insurance for many years using on line and their telephone service without any issues, staff always polite and professional, we are in our later 70's and thankfully have never had to make a claim. Costs have been fair ..as yet we have no complaints..we always reccomend Explore to family and friends whether it be a one off trip or annual..I can only suggest you give them a try.
Holiday insurance
So far my experience buying my travel insurance was easy. The price was good compared to other travel companies on the offer I had. I have not had to make a claim and therefore, unable to comment with regards to this. Hopefully, I won't have too either, but I know that I am covered for a whole year for my travels.
Very good service
Very good service, gave me a very competitive price for my annual insurance. Easy to follow website happy to give recommendation.
The best insurance, DENGUE FEVER LIFESAVERS
The best travel insurance. I caught Dengue Fever whilst backpacking and Ian Explorer were a life saver, helped me in New Zealand find a hospital on multiple occasions even for check up after and had doctors/nurses call me DAILY for over two weeks to check up on me. I will always use Explorer Insurance. Thank you!!
easy to apply
very competitive despite having medical issues . Very helpful and friendly
Totally satisfied.
Excellent company I felt involved at all times.
I was kept informed at all times and appraised of all current travel restrictions well in advance of my journey.
No complaints at all, keep up the good work.
EXPLORER CRUISE INSURANCE
I have been using explorer for 10 years + and have always found their rates competitive and the staff very knowledgeable and helpful. I have 2 policies with them just now as I have a couple of cruises booked
Ask them who administers claims
This company’s website is very easy to use but I would not say that the premium was competitive as I found a policy a thousand pounds cheaper with a household name insurer. However, the true measure of an insurance policy is when a claim has to be made as their claims are administered by Gallagher Basset something which is not at all made clear. Gallagher Basset’s reviews on Trustpilot are absolutely shocking annd in my experience rightly so. Ask them who andministers insurance claims Explorer Insurance have essentially washed their hands of the whole matter. We are still in the middle of a claim from February, and I foresee that I will be taking both companies to FOS.
Since posting the above I have been advised by them that they do mention on page 40 (yes page 40) of the terms and conditions document that they use a claims administration company. However insurance contracts are termed contracts of ‘utmost trust’ and all relevant terms should be clearly displayed. It seems to me that they have contravened this and also FCA guidelines on such contracts, as nothing pre-sales mentions a separate claims company. Also policies are underwritten by another company which they claim means that they are acting on behalf of that other company, that is not my understanding of a policy being underwritten but again not mentioned in pre-sales literature. It seems to me that they are not taking responsibility for anything and hiding behind very very small print. I think this should be tested before FOS.
Actually rereading page 40 it does not mention claims management companies at all, never mind Gallagher Bassett. It seems to me that between them one company gets all the the good for all the pre-sales work and Gallagher Bassett gets 94% bad reviews which is why I suspect why Explorer Insurance do not mention them in their documents.
Very easy to do online and reasonably…
Very easy to do online and reasonably priced
A very helpful web site with lots of…
A very helpful web site with lots of information it was quick and easy to set up so very pleased
Site quick and easy to navigate through
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