In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoNewton Road, Kingsteignton, TQ12 3AD Newton Abbot, Devon, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Professional and kind service. The men delivery our sofas had an issuecwith the controls they couldn't figure out. A man came back and fixed it in just a few weeks and they were really good at communi... Ver mais
A empresa respondeu
The whole buying service was a pleasure from start to finish. Max went above and beyond to ensure our furniture was perfect for us and also arranged suitable delivery date. Delivery was when they s... Ver mais
A empresa respondeu
Didn’t get pounced on when entering shop when needed help somebody was there to help and advise new what he was talking about. From ordering to delivery was informed. Text night before with time slot,... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fairway Furniture - Newton Abbot
Escrito pela empresa
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
Shop now
FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Informações de contato
Newton Road, Kingsteignton, TQ12 3AD, Newton Abbot, Devon, Reino Unido
- 01626 332888
4,9
Excelente
916 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
In store experience warrants 5 stars
In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned on 24/8. Item yet to arrive, delivery would then be another week, Disappointed but acceptive. 25/8 *different staff member advised of its arrival, delivery then discussed (NO reference by me to previous day call), perchance a slot offered the following morning. Happily accepted first drop off, given my busy schedule. Pleased with purchases!
26 de junho de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for taking the time to leave us a review and for your kind comments about your in-store experience. We’re pleased to hear that you received knowledgeable and helpful service, and that you were happy with the choice available.
We’re sorry that your order took a little longer than expected to arrive, but we’re pleased to hear that you’re happy with your purchases! We hope you enjoy them for many years to come.
Thank you again for shopping with us!
Found them helpful and friendly
Found them helpful and friendly. The mattress ordered arrived on time and the carpet fitter came as scheduled so good service.
19 de agosto de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your lovely feedback. We're pleased to hear you found our team helpful and friendly, and that your mattress delivery and carpet fitting all went according to plan. We appreciate your support and thank you for choosing Fairway Furniture.
Professional and kind service
Professional and kind service. The men delivery our sofas had an issuecwith the controls they couldn't figure out. A man came back and fixed it in just a few weeks and they were really good at communicating
13 de agosto de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your wonderful feedback! We're delighted to hear that you received professional and kind service. We appreciate your patience while the issue with the sofa controls was resolved, and we're pleased that our team kept you well informed throughout the process. It's great to know we were able to fix everything promptly for you and we hope you love your new furniture.
Excellent service
The whole buying service was a pleasure from start to finish.
Max went above and beyond to ensure our furniture was perfect for us and also arranged suitable delivery date.
Delivery was when they said and the delivery men were careful and considerate.
We would highly recommend.
14 de agosto de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you enjoyed the experience from start to finish. It was a pleasure helping you find the perfect furniture, and we’re so pleased everything went smoothly with the delivery too.
We really appreciate your kind words and recommendation — it means a lot to Max and the whole team. Enjoy your new furniture! 😊
Very helpful when I was let down by the…
Very helpful when I was let down by the people who were going to take my old bed away. Still delivered on time and took my old bed. 👍
Staff both at the Newton abbot store and the warehouse were helpful and polite at all times.
12 de agosto de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your wonderful feedback! We're delighted we could help and were able to deliver on time while also taking away your old bed. We'll be sure to pass your kind comments on to both our Newton Abbot team and warehouse staff. Thank you for choosing us!
Extremely helpful assistant
Extremely helpful assistant. Brought up things we had no idea about,and kept us up to date.
3 de agosto de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your feedback! We're glad you found our team helpful, proactive, and able to keep you informed every step of the way. We appreciate your review and hope you love your new furniture.
Bed is excellent
Bed is excellent, delivered with care and good experience all round
15 de agosto de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your wonderful feedback. We're delighted to hear that you're pleased with your new bed and that it was delivered with care.
It's great to know you had a positive experience from start to finish. Thank you for choosing Fairway Furniture.
Helpful and friendly staff
Helpful and friendly staff. Quality products.
Delivery within time specified and staff polite and efficient.
6 de agosto de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your kind feedback! We're so pleased to hear that you were happy with the quality of our products and that our team provided friendly, efficient service. We're delighted your order arrived within the expected timeframe, and we appreciate you choosing to shop with us.
Very knowledgeable staff Max was great…
Very knowledgeable staff Max was great and very helpful. Parkinv right outside and quicker than first thought delivery great service all round.
12 de julho de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your lovely review.
We're delighted to hear that Max provided such knowledgeable and helpful service during your visit. It's also wonderful to know that you found parking convenient and that delivery was quicker than anticipated.
Thank you for choosing Fairway Furniture!
Sales and delivery were good but the…
Sales and delivery were good but the delivery was 10 days later than sales predicted
3 de agosto de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your review.
We're so pleased to hear that you were happy with both the sales experience and the delivery service. We do apologise that the delivery took longer than anticipated, and we'll be sure to raise this with our team so that delivery expectations are communicated more accurately in future.
We hope you love your new furniture.
Great service and delivery was excellent
Great service and delivery was excellent
6 de agosto de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your kind review. We're thrilled to hear you received great service and that the delivery was excellent. We hope you enjoy your new furniture!
Great service from all the staff right…
Great service from all the staff right from the start .Delivered on time delivery men were jolly and very helpful every thing unpacked rubbish sorted and taken away thanks.
5 de agosto de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your lovely review.
We're delighted to hear that you received great service from start to finish. It's wonderful to know that your delivery arrived on time and that our delivery team were friendly and helpful, ensuring everything was unpacked and cleared away for you.
We hope you enjoy your new furniture and thank you for choosing Fairway Furniture!
Very good experience in Kingsteignton…
Very good experience in Kingsteignton store. Good choice of chairs, competitively priced, excellent delivery within a few days. Will certainly visit again. Staff very helpful
24 de julho de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your kind review. We're delighted to hear that you enjoyed your experience in our store and found the right items for your home. It's also great to know that your furniture was delivered quickly and efficiently. We look forward to welcoming you back again soon.
Resposta da Fairway Furniture - Newton Abbot
Thank you for your kind review. We're so pleased to hear that you were happy with both the service you received and your furniture.
Your feedback is greatly appreciated, and we hope to see you again.
Excellent to buy from assistances in…
Excellent to buy from assistances in shop very knowledgeable of products and after sales very good , emails and phone calls as to keeping you up to date pleasure to do purchase from . B. Coe
1 de julho de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your wonderful review.
We're pleased to hear that our showroom team were able to provide their knowledge and help you find the right product. It's also great to know that our team kept you well informed throughout the process with regular updates.
We truly appreciate your kind words and are delighted that your experience with Fairway Furniture was such a positive one.
Everything ran smoothly from start the…
Everything ran smoothly from start the finish. Amazing quality bed my son loves it.
28 de julho de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your kind feedback. We're so pleased to hear that everything ran smoothly from start to finish, that your son loves his new bed and that you're happy with the quality of your purchase.
We hope it brings many years of comfort!
Happy customer
We found the staff in the shop very helpful and efficent.
We also found the delivery guys to be polite, helpful and friendly.
We are very happy with our purchase. And would recommend fairway furniture.
We have bought several items from this store and always go back.
28 de julho de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your lovely review. We're happy to hear that both our showroom team and delivery colleagues were helpful, friendly, and efficient.
It's especially rewarding to know that you're happy with your purchase and that you've continued to choose Fairway Furniture over the years. We truly appreciate your recommendation and look forward to welcoming you back in the future.
Great service from the store and…
Great service from the store and delivery team ,I have a lot of steps to my house and nothing was to much trouble for the team
24 de julho de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for taking the time to leave your feedback. We're delighted to hear that you received such excellent service from both our showroom and delivery teams.
It's brilliant to hear that our delivery team were able to manage the access to your property with ease and provide a helpful, hassle-free experience. Going above and beyond for our customers is something we always strive for, so your kind comments are greatly appreciated.
Everyone polite delivery good
1 de agosto de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for taking the time to leave us a review. We’re glad to hear that you found everyone polite and that your delivery experience was a good one. Our team works hard to provide friendly service from purchase through to delivery, so it’s wonderful to know this was reflected in your experience.
Thank you for choosing us and we hope you enjoy your new furniture.
a great company to deal with
a great company to deal with, right from being in the showroom to having the furniture delivered. very professional, but also friendly and approachable. the staff knew exactly what we needed and advised us the best option. they kept us informed all the time. the delivery was on time, rang us to arrange a time. everything was on perfect
21 de julho de 2026
Resposta da Fairway Furniture - Newton Abbot
Thank you for your wonderful review!
We're delighted to hear you had a positive experience from our showroom through to delivery. It's great to know our team provided helpful advice, kept you informed, and delivered a friendly, professional service. We really appreciate your feedback and hope you love your new furniture.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.