I ordered 35 pairs of stockings through ebay from Fancy dress VIP nearly a month ago. After ordering 35 of them, the seller called me to ask if they could send me 1 first, just to make sure that I lik... Ver mais
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Veja o que dizem as avaliações
Ordered a Halloween costume on Wed 25th October. Paid extra for 1-2 day delivery. Its now the 30th and the tracking hasn't even been updated to say dispatched! I have a disappointed child and also add... Ver mais
Awful service orderd it on Wednesday and paid for next day delivery.. needed it for my daughters school as they were having a Roman day., 5 days later still hasn’t arrived a d my daughter went without... Ver mais
A empresa respondeu
Really disappointed with the article not as described and paid for express shipping and arrived after even 2nd class didn't think it was going to arrive on time . Part of the costume not useable an... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
At FancyDressVIP we aim to deliver great products at great prices and offer the best support humanly possible. With a massive range of outfits, accessories and other party products you are guaranteed to find exactly what you need to have the best party!
Informações de contato
Unit 15 Manvers Business Park, NG12 3GZ, Nottingham, Reino Unido
- 0115 8712453
- support@fancydressvip.com
- www.fancydressvip.com
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Aweful customer service and flat out fraud
I ordered 35 pairs of stockings through ebay from Fancy dress VIP nearly a month ago. After ordering 35 of them, the seller called me to ask if they could send me 1 first, just to make sure that I liked them, as they had to order them from their supplier and "they wouldn't like me to return them". After I confirmed that I would like the rest, they shipped it but the remaining 34 never arrived. They claim the shipping provider delivered so they have to let them investigate what happened before they can give me a refund. However I have been asking for weeks for an update on the UPS investigation that is supposedly happening, but my last emails have been ignored and I still don't have an update, nor a refund. They are now listed as on holiday and are no longer picking up their phones.
Ordered a Halloween costume on Wed 25th…
Ordered a Halloween costume on Wed 25th October. Paid extra for 1-2 day delivery. Its now the 30th and the tracking hasn't even been updated to say dispatched! I have a disappointed child and also additional pressure on me to organize another costume when I thought I had ordered in plenty of time! No response on twitter and they don't answer the phone. Wish I had checked the reviews before ordering. Turns out the item is issued from Gadget Express via amazon. Joanna and Simon Slater.. don't offer a service if it cannot be fulfilled. Joanna Slater also recommends them on their FB page! She is one of the directors!
Don’t use this company I ordered a…
Don’t use this company I ordered a sweet shaped helium balloon yet received a pack of 10,12th birthday balloons. What a joke .
Very nice
Very nice and comfortable. Good size and sewn very good.
An excellent service
Friendly , efficient and a quality item purchased at a good price . Many thanks .
great product and fast delivery

Resposta da Fancy Dress VIP
Terrible
Everything about the outfit is shoddy, it’s ripped, the stitching is awful and it does not look like what it is on the picture. I will not be ordering again from you

Resposta da Fancy Dress VIP
Defective item
I ordered some angel wings from here,they were marked and looked like they had been worn before!!! Shocking they had makeup on them and something blue...
Perfect!
Great value for money, arrived quickly, well packaged and item as described. Perfect!
Slightly broken.
Came on time but came slightly broken, But usable.
Item arrived early and in perfect…
Item arrived early and in perfect shape. I’m very happy with this shopping experience!
Truly Awful Shirt - JUST WHAT I WANTED!!!!!!!!!!!!
Bought for worst top competition - think I should win.
Just as described - prompt delivery

Resposta da Fancy Dress VIP
Arrived as stated
Good company to deal with
Good company to deal with. Nice costume .Good delivery. Will use this company again.
Good quality product as described
Delivered as promised
Delivered as promised. Goods were better than described. All good.
Great service came next day.
Brilliant company
Really quick delivery, good customer services and good quality product.
Excellent costume
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