Product is always great but delivery date is never on time. Always after ETA. Would be beneficial if I could select an arrival date option even at an additional price if I can get it earlier than ETA
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Veja o que dizem as avaliações
Had some issues with my order and contacted the support chat line. I was put through to Bethan, who was fantastic! Incredibly helpful and provided the information and support that I needed.
A empresa respondeu
Excellent sticker quality. I was a bit uncertain when ordering because the prices were lower than anywhere else and the turnaround time was so fast, but sure enough they arrived quickly and they look... Ver mais
A empresa respondeu
Cannot fault their customer service. Wasn't sure what was going on with my order so gave a call. You actually speak to people without pressing endless numbers. I had made an error with my order and w... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Established since 2004 and a subsidiary of Kustom Design Printing Limited, FastPrint provides a second-to-none printing, print design and digital design service. Rapid turnaround times and competitive prices come as standard with us, and we’re proud to offer a diverse range of printing services to our thousands of happy customers - a variety of print and design packages as well as bespoke printing services. Fast Print operates at the forefront of UK printing services with a superb, handpicked customer service team and access to some of the most sophisticated printing technology in the world.
Escrito pela empresa
Informações de contato
7 Network Centre, Doncaster Rd, Doncaster, South Yorkshire, DN3 1HP, Doncaster, Reino Unido
- 01302 288300
- support@fastprint.co.uk
- www.fastprint.co.uk
4,8
Excelente
2 mil avaliações
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Absolutely thrilled with my order
Absolutely thrilled with my order. Not very often you receive personalised items quickly and they’re still high quality! This company provided both. Customer service is second to none and they’re willing to help and make sure your art/images are perfect before sending out to you. Before shopping about I was looking on a different site ‘E***’ who was charging £50 for 40 labels and Fast Print charged only £48 (including delivery) for 150!!
Many thanks to Joel who provided top notch customer service and support! Will be a returning customer from now on.
29 de julho de 2024
Avaliação não solicitada
Got there in the end!
Had some issues with my initial order which were not really address in a helpful manner. I left a review here and was contacted by customer service who then made every effort to work with me and produce the stickers as desired. So I'll chalk the initial experience up to misfortune with the advisor I spoke to initially, all said and done with the additional help I now have a high quality product which looks great and we will be re-ordering them in future.
Thank you Jodie.
26 de julho de 2024
Avaliação não solicitada
Resposta da FastPrint
Good Afternoon,
Thank you for taking the time to provide feedback regarding your recent order. I am sorry to hear about your experience.
I can't apologise enough that the quality of the colour on your labels wasn't to your expectations. I understand how frustrating this must have been.
As discussed I am personally looking into this to find a solution to rectify this for you as soon as possible.
Your satisfaction is extremely important to us, and we hope to have the opportunity to provide you with a much better experience in the future.
Once again, please accept our apologies and thank you for bringing this to our attention. I apologise for any inconvenience caused.
Jodie
Customer Support Manager
Great experience
Easy to order, quick delivery and great quality product. Very happy customer.
12 de julho de 2024
Awesome service from the first phone…
Awesome service from the first phone call and the final product was exactly what we wanted. Would 100% use this company again.
12 de julho de 2024
First time printing labels
First time printing labels - the online help for the designer was good and I was really pleased with the result. Certainly use them again!
1 de julho de 2024
Now a preferred supplier
Fast, good value, great products, whats not to love, and this is after three orders. Well done.
4 de junho de 2024
Avaliação não solicitada
Fabulous service
Fabulous service! And my particular thanks to Georgia for helping me through the process. Nothing could have been simpler 👍
17 de junho de 2024
Avaliação não solicitada
Quick and easy
The print job was just what I was looking for. Artwork was easily uploaded and the finished product quickly delivered.
3 de junho de 2024
Great company and very easy to deal…
Great company and very easy to deal with. Great value for money.
4 de junho de 2024
Ordered twice from this company
Ordered twice from this company, they complete orders quickly and always check for the quality of the stickers designs I've submitted and ask for amendments if it doesn't look clear. Megan and her team are very helpful in amending and processing orders.
13 de junho de 2024
Avaliação não solicitada
Fast and efficient service and the…
Fast and efficient service and the stickers turned out great
20 de maio de 2024
Customer Service was great and order…
Customer Service was great and order was delivered very quickly!
20 de maio de 2024
Happy to order agin.
29 de abril de 2024
Had a awkward order
Had a awkward order, called and spoke to Jol, sorted everything out in minutes. Great Service. Thank You
3 de maio de 2024
Avaliação não solicitada
I was unsure of a coupel of things and…
I was unsure of a coupel of things and rang the team. Joel was very helpful.
3 de maio de 2024
Avaliação não solicitada
A really excellent product at a great price
A really excellent product at a great price with was promptly delivered: perfect!
22 de abril de 2024
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