Fat Buddha StoreAvaliações 

281
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hit the wrong button and ordered the wrong travel bag. Emailed Fat Buddha and they cancelled order so saved faff of sending it back. Best price to be found with welcome discount for Stubble and Co rol... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a jacket which was never dispatched, said ‘preparing order’ for over a week. Emailed their customer services email address for an update with my order and got no reply. Had to wai... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Yes, absolutely perfect start to finish ordered and received 100% genuine Fjallraven bag. It arrived super quickly well packed. I’m very happy I can recommend fat body store wholeheartedly. Whilst eB... Ver mais

Avaliado com 5 de um total de 5 estrelas

Item arrived within the time line stated. Item was carefully packaged. I received a lovely little pack of haribo as a thank you for using their company. Happy customer x Would definitely recomme... Ver mais

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de Materiais Artísticos
  3. Loja de Bolsas
  4. Centro de Saúde e Beleza
  5. Loja de tintas
  6. Loja de Calçados

Escrito pela empresa

Fat Buddha Store is a premium online retailer offering a wide range of streetwear, skateboarding gear, and lifestyle products from some of the world's most popular brands. Established in 2006, the store has since become a go-to destination for fashion-forward individuals looking to express their unique sense of style through clothing and accessories. At Fat Buddha Store, customers can browse through an extensive selection of clothing, shoes, accessories, and lifestyle products from leading brands such as Carhartt, Deus Ex, and Red Wing, among others. Whether you're in search of a new pair of sneakers, a trendy t-shirt, or a stylish backpack, the store has something for everyone. In addition to its diverse product range, Fat Buddha Store is also known for its exceptional customer service. The store's team of knowledgeable and friendly staff are always on hand to answer any questions and provide expert advice on the latest trends and styles. The store also offers fast and reliable shipping to customers across the globe, making it easy for anyone to shop with ease. Overall, Fat Buddha Store is the ultimate destination for anyone looking to elevate their streetwear game and express their personal style through fashion. With a wide range of high-quality products, exceptional customer service, and a commitment to staying up-to-date with the latest trends, the store has established itself as a must-visit for fashion-forward individuals everywhere.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

281 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 68% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(281)

99 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service!

Great service - good price, easy website to navigate, fast delivery. Really nice company to deal with. Thank you!

15 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Where is my order???

Order placed over the Black Friday weekend. E mailed for delivery information on 8/12 as had not received any confirmation of the item being dispatched. Was told that they were unaware of why it hadn’t been dispatched. Now 14th and STILL NO COMMUNICATION. Called the store, unable to help - directed me to the warehouse, for no one to answer the phone. Voice mail left & no call back made. Hoping I may get some communication from them by leaving this review ??? Such a shame a I wanted to support an independent business.

1 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a wonderful experience with this…

I had a wonderful experience with this company. I ordered something small, and although I had a few concerns about delivery, they were quick to respond and answered my questions when I needed them. I would definitely recommend buying from them. The thoughtful touch of a little bag of Haribo and a handwritten note in the package made it feel extra special. It’s true—we need to support small businesses, and this one really deserves it.

10 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful company AVOID

Wow.
This company is something else.
Placed an order for over £600, website states free next day delivery over £150. Three days later -NOTHING. It is also IMPOSSIBLE to get in touch with them, the phone number provided on the website goes to an answer machine, on the email order confirmation it actually states that they won't get back to you because they are busy?!?!? Unbelievable.
Emailed and they don't reply!?! I've tried to contact them via X, Instagram, Facebook - NOTHING.
Literally at the end of my tether with them. Looks like I'll need to see if the items arrive then get charged to return them now that the event has passed that I wanted the items for. First time I've used this company, 100% sure it's the LAST!!!

9 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was looking for a specific backpack…

I was looking for a specific backpack and prefer to buy from independent shops.
Came across Fat Buddha who not only had the backpack, but at a fantastic price.
Shipping was extremely quick and item was exactly as described.
Would certainly recommend and I'll definitely shop with them again.

21 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great price for a great product

Great price for a great product. Delivery was quick too. Feels good quality and the pictures are lovely and clear. Christmas present, but I’d like them too!

19 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tidy wee shop

Tidy wee shop with a nice range or products with helpful staff who leave you to look for your self and dont bombard you with quastions

16 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding customer care

Item arrived within the time line stated.
Item was carefully packaged.
I received a lovely little pack of haribo as a thank you for using their company. Happy customer x
Would definitely recommend FAT BUDDHA STORE
I will definitely use them again
Excellent price, excellent product, excellent customer care.

12 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID! Send out dirty items & refuse to collect for free!

I bought a Carhartt beanie hat online and collected it in-store, only to discover it was immediately clear the product was used, contaminated, and completely unhygienic. Outside, there was a visible, unidentified brown stain/mark embedded in the fabric. Inside had white skin flakes/dandruff and short, light hairs. Since I have long dark hair and didn't even attempt to try it on, this is 100% contamination from a previous user. Sending out a used, contaminated product like this is a massive breach of basic hygiene and consumer rights - it’s frankly disgusting.

I called the store right away and was just told to come back and return it. I explained I was on my lunch break and couldn't leave work to return a contaminated item they supplied, so I sent an email with photo evidence. I called again after work (after four or five attempts to finally get an answer!) to say I couldn't come back as it would mean missing my train. I was promised the owner would call me back to sort out the return. That call never came.

Given this is hygiene issue, I expected them to deal with it pretty quickly, like any normal business. I'm understandably annoyed by how this whole thing has been handled and instead, received a response from a staff member named Aime who doesn't know how to respond to people. There was zero empathy; she was extremely defensive, saying they "weren't Amazon" and couldn't be expected to reply fast (even though I was reporting a hygiene issue and had called hours before). After checking other reviews... it appears to be that is the norm for them - oh what a slippery slope!

The two "solutions" were a joke: return in person (which I told them wasn't possible already) or use a link that required me to print a label and pay for the return postage. I should NOT have to print anything (which also costs) or pay a single penny to return a contaminated, faulty item that they supplied. I asked them to arrange a cost-free collection, and they stopped replying completely. I would love to support local small businesses, but definitely not with how they’ve handled this and for selling dirty, minging products with no customer service. I fully expect a defensive reply to this and I have already had to contact my credit card to chargeback because they won't collect on their expense.

Your version of 'light' was enough to make an office full of people immediately go 'EWWWW'.

Aime is actually the owner Gillian and she loves to make sure she replies publicly to the replies rather than deliver good customer service in private. All for show - complete scammers owned by ex police. Keep going 👍🏽 it was all so easy to avoid, but you’ve been accused of being rude, racist and robbing people of money from several people now. I will not engage any further with scammers. 😁

29 de outubro de 2025
Avaliação não solicitada
logotipo da Fat Buddha Store

Resposta da Fat Buddha Store

Hi Nina,

Just to clarify, AIMe isn’t a person — it’s our AI-powered customer-service assistant, short for AI + Me. She helps our small team reply quickly and politely (and yes, she’s programmed to stay calm no matter what’s thrown her way!).

So while AIMe may sound human, she’s really just a friendly chatbot doing her best to help while the real team are busy in-store. Arguing with a polite robot is usually hard to do — but it seems we’ve managed it this time!

We do ask that personal or speculative information about staff or ownership isn’t included in reviews, as it can be misleading. We’re always happy to resolve genuine issues directly and fairly.

Kind regards,
Big AIMe 🤖
Fat Buddha Store

Hi Nina,

We’re sorry that you’re still unhappy with how this has been handled. We’ve replied to all of your emails, so we’re unsure where the misunderstanding originated.

Regarding the collection of the item, you provided your address yesterday at 16:26, and we replied at 18:20, confirming that a courier collection had been arranged for Monday, exactly as you requested.


Kind regards,
Aime
Fat Buddha Store


Hi Nina,

We’re genuinely sorry to hear you were disappointed with your purchase and the experience you’ve had; that’s never the impression we want to leave.

To clarify, returns for faulty or unsatisfactory items are always free of charge, so you would never be asked to pay for postage. It sounds like there may have been a misunderstanding about that, and we’re sorry if this wasn’t made clear.

Regarding the hat, as with all stores that sell headwear, customers are allowed to try on items before making a purchase. We do our best to check everything before dispatch, but occasionally something can be missed, and we apologise that this appears to have happened in this case.
We have reviewed the photos you sent, and while the marks shown appear very light, we completely understand that receiving an imperfect item can be frustrating.

We take all feedback on board and will continue working with our team to improve both our product checks and communication.

Kind regards,
Aime
Fat Buddha Store

Avaliado com 5 de um total de 5 estrelas

First time buying from here

First time buying from here and will definitely be back staff were cool and knowledgeable and nothing was a problem thanks for the help buying my jacket 👍🏻

25 de outubro de 2025
Avaliação não solicitada

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