FatChimp Forces Wear & Gifts Avaliações 628

Excellent product

Professional, a good quality garment and sent on time keeping me informed at each step.

As a previous customer all I have had has been great. The quality of the clothing and the embroidering is great never had a problem with wear and washing. The team are helpful with requests to make your order that bit more personal and are very quick and helpful to rectify any problems. My last order was a Cheltenham Jacket embroidered with the KOSB regimental badge for a good friend for Xmas. All I can say it arrived within time and my mate is over the moon with it. So thankyou very much Fat Chimp you cracked it again.

After paying for service and sending two emails to enquire for the product I am yet to receive a response. However I later received message from the delivery company on the date and time and yet it wasn’t delivered and no note why delivery failed.

Also there is no telephone contact to reach out to Fatchimp on the website.

Shocking service!

Never again until I get a satisfactory reply from FatChimp.

Arrived in good time and product was just what I wanted. My stepdad was very happy with his present.

Arrived on time, good quality.

Perfect exactly.what i wanted for.my partner. I gave it to him for christmas and he laughed but had tears in his eyes thank you. Our exservice men and women are such proud people it was nice to be able to give him something in memory of his service that he now wears with pride.

Great item, highly recommended.

fast efficient service, items as describe , great quailty.

Good quality clothing,very happy with my purchase.

I purchased an embroidered veteran t shirt for my husband and we both love it. The quality is great. I would highly recommend this company. If anyone is thinking of purchasing an item as a gift or a special occasion order a little ahead of time. I would disregard any negative reviews.
People just need to be mindful that it is a veteran owned business and may not have a big team of people.

Great quality, attemtion to detail on crest. Top product.

Professional and punctual

I ordered a wooden SLR rifle in a presentation box with a bayonet. Absolutely amazing product. 10 out of 10 for the service. Product. Packaging and delivery. Highly recommend this product to anyone. Well done to at fatchimp. ⭐️⭐️⭐️⭐️⭐️⭐️

I ordered a putter head cover from this outfit. Other than being condescending, unprofessional and tardy the owner has no understanding of how to run a business. Communication is almost non existent and language used towards a partially sighted veteran is inconsiderate at best. I had also ordered something from his sister company which I cancelled when I found it was owned by the same person. He refuses to answer emails and has left me with no alternative other than contacting them consumer ombudsman. Avoid at all costs

Update: as previously mentioned it’s the order from your sister company that you refused to communicate with me about. It’s interesting that after the 15 emails you have ignored, you finally answered and actioned the refund only after a negative review and being reported to my credit card company. The customer service is terrible and the company seems to be a hobby so don’t expect any form of professionalism.

Update: the trust review was written at 17:49 today and the refund was actioned today at 18:22 today not days ago as you claim. If you had answered the original cancellation email on the 20th October then none of this would be written. It’s hilarious that the only way to get you to respond is a negative review on trustpilot

As has always been the case when ordering from Fat Chimp, the transactions recently made were drama free concluding in excellent products. Their communication was first class and very reassuring.

The entire transaction resulting in my sporting new regimental coats.

Many thanks!

Good quality t shirt !! Regimental badge also great 👍