Fenton Avaliações 

652
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Buying my engagement ring with Fenton was a fabulous process from beginning to end. I was very certain what I wanted from the start but I had time to mull over different options and ended up with a co... Ver mais

Avaliado com 5 de um total de 5 estrelas

The experience at Fenton was first class. The appointment process is very chilled, they don’t put you under pressure at all to choose a certain item. Selecting the ring feels very bespoke as you can p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic experience with Sunny at Fenton. She was incredibly helpful, knowledgeable and made the whole process feel easy and enjoyable from start to finish. The finished ring is beautiful and I’m rea... Ver mais

Avaliado com 4 de um total de 5 estrelas

My engagement ring is stunning and the communication throughout was excellent. The only reason I've deducted one star is due to the timeframe. While I was advised it would take 4-6 weeks, it ended up... Ver mais

Detalhes da empresa

  1. Joalheria
  2. Designer de jóias
  3. Fabricante de jóias
  4. Gravador de jóias
  5. Joalheiro
  6. Loja de Acessórios de Moda

Sobre Fenton

Escrito pela empresa

Fenton is a fine jeweller in the heart of Mayfair specialising in coloured gemstones, Solar Diamonds and engagement rings. We produce high quality, responsibly sourced jewellery to celebrate all of life’s important milestones.

VIEW OUR COLLECTION

Every made-to-order piece is fully customisable and truly unique. Allowing you to create the perfect piece of forever jewellery to mark your special occasion, whether it’s your engagement, wedding, anniversary, birthday, or just because!

Our beautifully designed jewellery is set in platinum or 18k recycled white, yellow and rose gold. With your choice of Sapphires, Rubies, Emeralds, Aquamarine & Garnets.

CREATE YOUR RING

As one of the only certified ‘B corporation’ jewellers in the UK it’s our mission to make the fine jewellery industry more transparent, accountable and accessible. Our qualified Gemmologists ensure we’re able to provide high quality gems at an honest price without taking away from the planet or people that helped along the way.

Pay a visit to our London showroom and speak with our concierge team who can help you design the ideal engagement ring, wedding bands, earrings, necklace or bracelet. Or take a look at our ready-to-wear treasure box collection that’s shipped in as little as 24 hours.

GET IN TOUCH

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

652 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(652)

96 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic jewellery and service

Fantastic jewellery and service! I would like to give a special mention to Macarena in the Concierge team for being so responsive and helpful in ensuring the ring I purchased was delivered in time. Highly recommended!

5 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic jewellers and beautiful ring

Had an amazing experience with Fenton. From picking out the engagement ring, to ordering, to shipping, the team were always so helpful and welcoming. The ring is also so stunning. We liked them so much we immediately decided the get our wedding ring from them too.

14 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolute Superb Customer Service

Absolute superb customer service all the way from helping me find exactly what I was looking for through to fast and professional delivery. Linus was extremely helpful and a pleasure to do business with.

19 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Fenton team is amazing

The Fenton team is amazing. I ordered a gorgeous emerald bracelet from the United States. They made the purchase process a breeze. They handled all issues with customs.
The bracelet arrived on time and is stunning.
I can’t recommend Fenton enough.

20 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful ring and excellent service

My partner proposed on my 30th birthday at Port Lympne in Kent with the most beautiful pink sapphire engagement ring from Fenton.
Unfortunately the ring was slightly too small but Claudia was extremely helpful when we got in touch with Fenton to book an appointment to come in and resize the ring.
She was really helpful and able to advise me on choosing the right sizing and my ring was re-delivered Friday re-sized and I am over the moon with it!
Thank you so much and I can’t wait to come back to visit and pink out a wedding ring in the near future!

1 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Ethical Jewellers!

Every member of the team that I've dealt with at Fenton have been incredibly helpful and knowledgeable. From advice with regard to ring sizes, helping out with the design process and any after care questions, you're in the safest of hands. As I work in London, when I've needed any assistance I've always attended their office in person and have been very warmly welcomed.
I also love that they are an ethical company, this was hugely important to me!

18 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My bespoke ring!

What an exceptional experience it was purchasing a bespoke ring from Fenton’s was!
I can honestly say I have never before experienced customer service like I received with this company! Nothing was too much trouble for them. I had several appointments to get the ring just right, and wow did they deliver! I picked up my ring yesterday and I can say it is a thing of beauty!
I could not ask for better,
But it is the level of customer service that really got me, The staff were all exceptional but I want to thank Susannah especially., as I know she worked incredibly hard to see this project through!
Fenton’s I have to say has been my best shopping experience ever!
I will be back with more projects in the future!
Thank you
Fenton!

14 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The perfect ring

I have just had my bespoke ring delivered and could not be happier with the finished product! From start to finish the process has been so smooth, susannah and sophie contacted me by email, call and facetime to design the perfect ring and kept me updated throughout the process. They even managed to get the delivery in time for my holiday.
Highly recommend!

6 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exquisite piece, recommended!

My experience with Fenton was fantastic and they would come highly recommended. Excellent in the initial consultation. Then they were on it with communications after this all the way through to purchase and delivery and after care. The piece was made and delivered within the timeframes quoted, and it was exquisite.

25 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic experience from start to…

Fantastic experience from start to finish from Linus. Good communication. We got a beautiful engagement ring ‘trilogy’ style.
I am definitely coming back in the future for different pieces.

11 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My ring is beautiful

My ring is beautiful. I am absolutely over the moon and I know the process to purchase the ring was super easy. Can’t think Fenton enough!

31 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service from Sijj and the…

Outstanding service from Sijj and the team. We booked a free face to face appointment and tried in wedding bands. It was a lovely experience. W word weed our wedding bands online once we knew what we wanted.
Thanks again Fenton

17 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10 highly recommend!

We will always come back to Fenton for our jewellery needs and couldn’t recommend them enough! My now husband proposed to me with an emerald trilogy ring, and we’ve treasured it so much. The wedding came around this year and we didn’t think twice about going to Fenton for our wedding jewellery. We ordered our x2 wedding bands and an emerald necklace. I decided to go bespoke for my wedding band as I wanted a diamond band and needed it to fit around my emerald. The process was seamless and despite me having a wobble about my final choice, the team were incredibly helpful, supportive and quick to respond. I dealt with Sophie mostly as well as Henna, and I thank you both so much for taking me through the bespoke process. I can’t wait to celebrate many more happy occasions with your beautiful jewellery.

23 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent experience

Very happy with our experience buying a bespoke ring from Fenton. The communication was excellent throughout, they were highly accommodating to our preferences, and overall thought it was great value considering how beautiful the finished ring was.

16 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect experince

Perfect experince. Really great customer service through quite a few hiccups our end which they were so helpful with! Henna in particular was brilliant, would 100% recommend. An absolutely stunning ring and packaging.

29 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great service from Fenton!

I recently bought my fiancé her dream engagement ring from Fenton! Sijj in the concierge team was brilliant throughout the process. She explained everything from styles, sizes and types of diamonds that helped me pick the perfect ring and made sure I was updated along the way. I couldn’t be more thankful to her and the team for helping me!

14 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent, helpful team

I bought an engagement ring from Fenton, it was a perfect experience! The concierge team were very helpful; they talked me through all the options, and showed me various sizes for different price points. Most importantly, my fiancé loves the ring!

They also have an amazing website - by far the best of any jewellers I've seen!

9 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Shout out to Sijj and Fenton

I recently bought an engagement ring for my partner from Fenton. I know very little about jewellery apart from what my partner likes. I had a look around other sites and couldn’t see anything I thought she would like.

I came across Fenton by chance and am very glad I did, the range of their products instantly caught my attention. I had a virtual appointment with Sijj who showed me some rings including the ones I had said to her were of interest to me. Sijj was so helpful and knowledgeable, really straight forward and friendly, which was great for a jewellery rookie like myself. I felt very confident going ahead with the purchase after my discussion with Sijj.

Was kept in contact the whole way through the process with Sijj, making sure everything was good and I was happy. The ring came about 4.5 weeks after purchase, it’s absolutely stunning and incredible looking. Can’t wait till my partner sees it.

Highly recommend based on service, staff, ease of use and quality of products. Great company and people

22 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent team!

The Fenton team were fantastic from start to finish. After weeks of deliberating and help from Sijj I ordered and the process was very smooth. The item was ready earlier than expected and Emily was very kind and helpful in dealing with my many changes deciding when it was to be delivered. I have and will recommend Fenton to others.

4 de julho de 2023
Avaliação não solicitada

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