I wouldn't say our experience was great. It is not an applicable term to use under such circumstances, which are usually stressful and can be a cause for confusion. We are obliged to have these every... Ver mais
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Veja o que dizem as avaliações
From our initial enquiry to the fire risk assessment itself, dealings with the company were absolutely first class. Additionally, they were less than half the cost that we had previously been quoted.... Ver mais
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Helpful & very friendly staff from the first call to them, then from Steve the very nice Inspector who carried out our Fire Risk Assessment without any judgements, just pure welcomed advice. I have... Ver mais
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The assessor was knowledgeable and experienced and was extremely helpful in formulating the report for our business and this is the second time we have used FRA.com and can not fault them enough for t... Ver mais
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Detalhes da empresa
Escrito pela empresa
As an employee-owned Fire Risk Assessment company, we're committed to delivering transparent, genuine fire safety solutions across the UK. We conduct over 200 assessments monthly, from small shops to large industrial sites, schools, and offices. With our office based in Nottingham, we have a network of local assessors nationwide to ensure efficient, tailored service wherever you are. **You can trust our recommendations: We specialise purely in assessments and do not sell products or servicing. This guarantees that any requirements in your report are solely for your safety, with no hidden agenda or extra costs.*** 🔥We are proud holders of the BAFE SP205 certificate (Membership No. 302895), assuring our adherence to the highest industry standards.*** 🔥Every assessment fee includes 12 months of complimentary access to basic online fire safety training. We also offer comprehensive Fire Warden training as an additional service. ***Ready to enhance your fire safety? Visit our website for full details on our services and fees, or simply give us a call or send an enquiry. We're here to help you achieve peace of mind.
Informações de contato
Unit 12 Carlton Business Centre, NG4 3AA, Nottingham, Reino Unido
- +448082524702
- info@fireriskassessments.com
- www.fireriskassessments.com
4,6
Excelente
768 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
good detailed assessment with lots of…
good detailed assessment with lots of discussions and support. The assessor was very good and helpful.
3 de julho de 2026
Resposta da FireRiskAssessments.com
Thank you for sharing your feedback with us! We are so glad to hear that your assessor was helpful and that you had such a positive experience during your assessment Thanks again for taking the time to leave us a review!
Resposta da FireRiskAssessments.com
Thank you for the fantastic 5-star rating! We are so pleased that you were happy with both our staff and the service provided.
Excellent service from start to finish…
Excellent service from start to finish highly recommend
6 de julho de 2026
Resposta da FireRiskAssessments.com
Thank you for the fantastic review! We are so glad to hear you were happy with the service from start to finish. Your recommendation means a great deal to our team.
Not a good experience
Not a good experience, The assessor was not engaging at all throughout the visit. Provided no feedback at all throughout the visit and then I received the report with a shock to the things that were captured as I had been given no opportunity to discuss this at the time of the assessment. Very poor service.
24 de junho de 2026
Resposta da FireRiskAssessments.com
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that your experience did not meet your expectations.
Following your complaint, we carried out a full review of the assessment and discussed your concerns with the assessor. During this review, he explained that, having previously assessed your premises and having identified no significant fire safety concerns, he made the judgement that a detailed closing summary was not necessary on this occasion. His intention was to avoid taking up more of your time, as he recognised that the site was generally well managed.
However, he fully acknowledges that this was the wrong approach. Regardless of the overall risk level, or how well a site is managed, clients should always be given the opportunity to discuss the assessor's observations before they leave. He has asked us to pass on his apologies, and we have used your feedback to reinforce this expectation with our assessment team.
We responded to your concerns in detail by email and have also attempted to contact you by telephone, as we would very much like the opportunity to discuss the assessment with you and answer any remaining questions. Unfortunately, we have not yet been able to speak with you.
Our aim is always to provide professional, impartial advice while ensuring our findings are clearly communicated. We remain happy to discuss this further should you wish to get in touch.
Fire Risk Assessment
I wouldn't say our experience was great. It is not an applicable term to use under such circumstances, which are usually stressful and can be a cause for confusion.
We are obliged to have these every two years and do our best to try to rectify recommended shortcomings. However, the final report never seems to bear any relationship to the conversation held whilst the inspection is being undertaken. By the nature of our status, we rely heavily on volunteers and there is only one full employee within the two parishes. Thus lack the structure of a company or corporation. We do our best.
11 de junho de 2026
Resposta da FireRiskAssessments.com
Thank you for taking the time to share your feedback. We appreciate that inspections can be a stressful process, and we're sorry to hear that your experience did not meet your expectations.
We fully understand that many organisations, particularly charities, churches and community groups, rely heavily on volunteers and have limited staff resources. Our aim is always to tailor our recommendations to the resources available, while also ensuring that the action plan clearly identifies those areas which are the highest priority from a safeguarding perspective.
We're sorry that you felt the final report did not reflect the conversations that took place during the inspection. While assessors will discuss their observations throughout the assessment where appropriate, they may not cover every aspect of their findings on the day. In some cases, further research is required after the visit, or findings are reviewed and discussed during our internal validation process with a lead assessor before the report is finalised. This helps to ensure that reports are accurate, consistent and evidence-based.
We genuinely value your feedback and it will help us as we review our service to implement improvements and enhance the experience for the organisations we work with.
Competent Fire Risk Assessors
The Sales and Customer Care Advisors at FireRiskAssessments Ltd are professional and responsive; the Fire Risk Assessors are competent and turnaround the reports in a timely manner.
My only complaint is that where there are areas of concern highlighted in the reports, the team should be able to recommend a list of competent contractors who can carry out the recommended surveys or specialist contractors to complete the required remedial works.
This just goes one step further towards offering a more comprehensive service to customers.
5 de junho de 2026
Resposta da FireRiskAssessments.com
Thank you for your positive feedback regarding our Sales and Customer Care Advisors and our Fire Risk Assessors. It is great to hear that you found our team professional, responsive, and efficient.
We completely understand your suggestion regarding contractor recommendations and have considered how we might be able to help our clients in this area. However, as we do not directly use or manage contractors, we cannot confidently verify which companies consistently provide the best service, value, or expertise across every region of the UK.
It is also important that we remain independent, enabling us to provide impartial fire risk assessments without any commercial links to contractors. This ensures that our recommendations are always based solely on fire safety considerations.
We believe it is in our clients' best interests to obtain quotations from suitably qualified contractors or specialists, allowing them to compare costs, services, and timescales to ensure they receive the most appropriate solution for their particular requirements.
That said, we appreciate that clients often look to us for guidance when sourcing suitable contractors, and we will continue to review how we may be able to provide additional support in this area in the future while maintaining our independence and impartiality.
Thank you again for your valuable feedback; it is greatly appreciated.
Booking was simple and a date was…
Booking was simple and a date was offered quickly.
The Assessor was thorough, personable and efficient and answered any queries we had at the time.
9 de março de 2026
Resposta da FireRiskAssessments.com
Thank you so much for taking the time to share your experience! We are delighted to hear that you found our booking process simple and that we were able to provide a suitable date for you so quickly. It is also wonderful to receive such positive feedback regarding our assessor.
great communication
16 de fevereiro de 2026
Resposta da FireRiskAssessments.com
Thank you for the 5-star review. We're glad you appreciated our communication and had a smooth experience with the team.
The assessor was knowledgeaThe assessor was knowledgeable and experienced and was extremely helpful in formulating the report for our business and this is the second time we have used FRA.com and can
The assessor was knowledgeable and experienced and was extremely helpful in formulating the report for our business and this is the second time we have used FRA.com and can not fault them enough for the work they have done. improving the businesses fire safety.
20 de fevereiro de 2026
Resposta da FireRiskAssessments.com
Thank you so much for choosing us again for the second time! We’re delighted to hear that our assessor’s expertise was helpful in developing your report. Ensuring your business remains fire-safe is our top priority, and we truly appreciate your continued trust in our services.
I thought some of the assessors finding…
I thought some of the assessors finding in the report a bit conflicting
18 de fevereiro de 2026
Resposta da FireRiskAssessments.com
Thank you for sharing your feedback. We aim for every report to be clear and consistent, which is why we perform internal quality checks & validation prior to dispatch.
We're glad you gave us the opportunity to address your initial queries over the phone recently, but if any part of the findings still feels conflicting, we genuinely want to make it right. Please get in touch if there is a particualr area you're still not sure about.
It is vital that you feel confident in the report's accuracy before moving forward with the recommended actions.
Competitive price & professional service for fire risk…
Competitive price for fire risk assessment. Speedy response to enquiry & great pre assessment information. Assessor arrived promptly & was friendly & informative as to what he was assessing. Report was sent promptly after payment. Wld reccomend this company.
9 de fevereiro de 2026
Resposta da FireRiskAssessments.com
Thanks so much for the positive review and for recommending us! We’re really glad you were happy with the price and how quickly we got back to you. It's great to hear the pre-assessment info was helpful and that our assessor was friendly and kept you in the loop during the visit! It’s brilliant to know you got your report quickly after the payment went through.
Thanks again for the feedback
Excellent
The Risk Assessment was carried out very professionally by John. Would highly recommend.the correspondence was equally impressive.
16 de janeiro de 2026
Resposta da FireRiskAssessments.com
Thank you so much for the recommendation! We’re delighted to hear that you were impressed with our service and that you found the report and supporting documents impressive too.
The Assessor was a very pleasant chap
The Assessor was a very pleasant chap. He explained what he was doing as he went along and pointed out any issues with my FRA folders and discussed the solutions. I was really happy with the outcome of my assessment and the friendly nature of how the assessment was conducted
8 de janeiro de 2026
Resposta da FireRiskAssessments.com
Thank you so much for the kind words! We’re thrilled to hear that you had such a positive experience with our assessor. We take great pride in making the FRA process as transparent and helpful as possible, so it’s wonderful to know that the clear explanations and solutions provided were valuable to you. We’ll be sure to pass your feedback along to the team!
Highly recommend.
Organised fire risk assessments across multiple facilities. All fire inspectors were professional and brought a wealth of experience, enabling them to provide practical solutions to ensure compliance. Frequent calls with the office-based team were a pleasure; the office staff were always pleasant, helpful, and courteous, and greatly aided the organisation process from beginning to end.
2 de janeiro de 2026
Resposta da FireRiskAssessments.com
Thank you so much for the 5-star review! It was a pleasure working with you to organise your recent assessments. We are incredibly proud of both our field inspectors and our office staff, so it’s wonderful to hear that you received professional, courteous, and helpful service from every side of the business. We truly believe that safety and compliance should be straightforward and practical, and we're glad our team delivered on that promise.
Detailed report and friendly assessor…
Detailed report and friendly assessor would recommend professional service good all round.
22 de dezembro de 2025
Resposta da FireRiskAssessments.com
Thank you for the kind words! We are glad you appreciated the detailed report and found our assessor friendly and professional. Your recommendation is highly appreciated.
Very professional and efficient service
Very professional and efficient service
1 de dezembro de 2025
Resposta da FireRiskAssessments.com
Thank you for the fantastic review! We're delighted you found our service to be very professional and efficient. We appreciate you sharing your experience!
Fire Assessment Review
He was thorough. He gave advice which was easy to understand.
28 de novembro de 2025
Resposta da FireRiskAssessments.com
We appreciate you taking the time to leave feedback. We’re glad our assessor was thorough and that you found their advice both helpful and easy to understand.
Excellent efficient service.
Excellent efficient service.
Third year in a row we have used this company due to their professionalism and prompt service.
28 de novembro de 2025
Resposta da FireRiskAssessments.com
We appreciate your kind words. It's rewarding to know that our focus on professionalism and efficient service keeps you coming back. Thank you for being a valued, long-term customer!
Very helpful and constructive, practical advice & guidance
Sensible, constructive and practical advice, guidance and reports
11 de novembro de 2025
Resposta da FireRiskAssessments.com
Thank you for this concise and helpful feedback! We aim to provide advice, guidance, and reports that are always sensible, constructive, and practical. It’s great to know we hit the mark for you!
Very efficient process from booking to…
Very efficient process from booking to completion. Risk assessor was very knowledgeable and completed the assessment to a high standard providing a thorough report with clear actions.
3 de novembro de 2025
Resposta da FireRiskAssessments.com
We appreciate you taking the time to share your experience. It's great to know that our efficient process and the high standard of work from our risk assessor met your expectations. Thank you for recognising their knowledge and the clarity of the report.
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