I wouldn't say our experience was great. It is not an applicable term to use under such circumstances, which are usually stressful and can be a cause for confusion. We are obliged to have these every... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
From our initial enquiry to the fire risk assessment itself, dealings with the company were absolutely first class. Additionally, they were less than half the cost that we had previously been quoted.... Ver mais
A empresa respondeu
Helpful & very friendly staff from the first call to them, then from Steve the very nice Inspector who carried out our Fire Risk Assessment without any judgements, just pure welcomed advice. I have... Ver mais
A empresa respondeu
The assessor was knowledgeable and experienced and was extremely helpful in formulating the report for our business and this is the second time we have used FRA.com and can not fault them enough for t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
As an employee-owned Fire Risk Assessment company, we're committed to delivering transparent, genuine fire safety solutions across the UK. We conduct over 200 assessments monthly, from small shops to large industrial sites, schools, and offices. With our office based in Nottingham, we have a network of local assessors nationwide to ensure efficient, tailored service wherever you are. **You can trust our recommendations: We specialise purely in assessments and do not sell products or servicing. This guarantees that any requirements in your report are solely for your safety, with no hidden agenda or extra costs.*** 🔥We are proud holders of the BAFE SP205 certificate (Membership No. 302895), assuring our adherence to the highest industry standards.*** 🔥Every assessment fee includes 12 months of complimentary access to basic online fire safety training. We also offer comprehensive Fire Warden training as an additional service. ***Ready to enhance your fire safety? Visit our website for full details on our services and fees, or simply give us a call or send an enquiry. We're here to help you achieve peace of mind.
Informações de contato
Unit 12 Carlton Business Centre, NG4 3AA, Nottingham, Reino Unido
- +448082524702
- info@fireriskassessments.com
- www.fireriskassessments.com
4,6
Excelente
768 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Resposta da FireRiskAssessments.com
That's excellent feedback! We're delighted to hear that you found the Fire Warden training to be very interactive. Making our training sessions engaging is a top priority for us. Thank you for leaving a review!
Short notice, excellent advice
Organised at short notice and great to receive an actual foreman at the site.
Very thorough and knowledgeable. Will be using again.
28 de outubro de 2025
Resposta da FireRiskAssessments.com
That's fantastic to hear! Thank you for the wonderful review. We're glad we could be organised and helpful on short notice, and we take pride in having thorough and knowledgeable Assessors on site. We look forward to working with you again in the future!
Resposta da FireRiskAssessments.com
Thank you so much for this wonderful feedback! 🌟 We're thrilled to hear that our team was punctual, efficient, and professional during your service. We truly appreciate you taking the time to share your experience!
Excellent Company
This is the third time I have had them do an FRA for me. Every time they have been on time, professional and easy to work with. Highly recommend.
25 de setembro de 2025
Resposta da FireRiskAssessments.com
Thank you for your repeat business and for the fantastic review!
We're so glad to hear that we consistently meet your expectations. It's wonderful to know that our team is always on time, professional, and easy to work with. We truly appreciate your high recommendation!
Resposta da FireRiskAssessments.com
Thank you for your review! We're so glad you found our service to be both efficient and helpful. We really appreciate the feedback!
wfire risk asesment after the risk assesmente wereprepaired for the visit and he…
we wereprepaired for the visit and he checked our records and walked around the buildingwe were up to date with our recordsthe man was very polite and made us feel at ease
6 de agosto de 2025
Resposta da FireRiskAssessments.com
Thank you for the wonderful review! We're so glad to hear that you felt prepared for the visit and that our assessor was polite and made you feel at ease. It's great to know you're up to date with your records!
Assessor was excellent
Assessor was excellent, whilst being very knowledgeable also had an understanding of the practical & operational aspects of the organization. Whilst finding limited issues that need resolving the Assessor also came up with simple solutions to points being raised.
Would fully recommend them to any educational establishment.
1 de agosto de 2025
Resposta da FireRiskAssessments.com
Thank you for your fantastic review! We're so glad to hear that our assessor was excellent, not only for their knowledge but also for their understanding of your organization's practical and operational aspects. It's great to know that they provided simple and effective solutions for the issues raised.
We truly appreciate your high recommendation to other educational establishments!
A very professional Company
A very professional Company
You do an online enquiry but are able to speak to an experienced knowledgeable customer service staff
Very thorough on time visit no time wasting chat
I paid an extra £50 to get a report within 7 days and it came at the end of the following day with full schedules
30 de julho de 2025
Resposta da FireRiskAssessments.com
Thank you so much for your excellent review!
We're thrilled to hear that you found our company to be very professional. It's great to know that our experienced customer service team was helpful and that the assessor's visit was thorough and efficient. We're also glad we could get your report to you so quickly, and we appreciate you highlighting the value of our expedited service.
Great experience
Great experience, really helpful and informative! Paperwork is really thorough too. Our assessor was very professional, supportive and made the experience easy to follow and not too stressful. Would definately recommend.
23 de julho de 2025
Resposta da FireRiskAssessments.com
Thank you for the wonderful review! We're so glad you had a great experience and found our service to be both helpful and informative. It's fantastic to hear that our assessor was professional and supportive, making the process easy and stress-free for you. We really appreciate you highlighting the thoroughness of our paperwork and your strong recommendation!
Your assessor was very helpful and…
Your assessor was very helpful and knowledgeable
23 de julho de 2025
Resposta da FireRiskAssessments.com
Thank you for the great review! We're so glad to hear that our assessor was helpful and knowledgeable. Your feedback is much appreciated!
Prefer in person really so the zoom is…
Prefer in person really so the zoom is much better than just be given a course to do on line
Took his time and was really clear and helpful
21 de julho de 2025
Resposta da FireRiskAssessments.com
Thank you for the fantastic feedback! We're so glad you found our in-person Zoom training to be a much better experience than a standard online course. It's great to hear that our trainer was clear, helpful, and took the time to ensure you understood everything. We really appreciate you sharing your positive experience!
Resposta da FireRiskAssessments.com
Thank you for taking the time to leave a review & we're very sorry that we had to send out a slightly revised report. On this occasion, our system allowed our validator access to your report when it should have been locked, pending a response to a query, therefore it was originally issued prior to the assessors response. The amendments were slight but we felt it was better to ensure you had the most accurate and clear version.
We do quote 7-10 working days to prepare reports as they have to be checked in the office & then validated. We can usually release them earlier, however your assessment was a bit more complex, which is why it took the full 10 days.
Fire Risk Assessment of communal areas of 6 flats ,
Fire Risk Assessment of communal areas of 6 flats , From the initial phone (very polite and professional)to to the arrival of the assessor, everything was dealt with swiftly and efficiently, producing very comprehensive report. The assessor arrived early in order to observe the property, and report was produce within three days. I could not fault the service.
17 de julho de 2025
Resposta da FireRiskAssessments.com
Thank you so much for your outstanding review!
We're absolutely thrilled to hear that your experience, from your initial phone call to the swift and efficient assessment and the comprehensive report, was faultless. We especially appreciate you noting our assessor's punctuality and keen observation of the property, as well as the quick turnaround for the report.
The assessor was very organised
The assessor was very organised, personable and knowledgable.
9 de julho de 2025
Resposta da FireRiskAssessments.com
That's wonderful to hear! We're so pleased our assessor was organised, personable, and knowledgeable. Thank you for sharing your positive experience – it's exactly what we aim for!
Fire Warden Training
The information received was too much for the allocated time. It would have been better to have two Training sessions.The Multiple Choice Assessment was not presented as it should have been.
4 de julho de 2025
Resposta da FireRiskAssessments.com
Thank you for your feedback on our Fire Warden training. We're always looking to improve, and your comments are invaluable.
We review the training annually to ensure it remains relevant & up to date, we then use any feedback we receive, to focus on areas that attendees tell us they would like improving.
Our Fire Warden sessions typically run for around 4 hours, with the exact duration depending on participant numbers and whether practical extinguisher training is included. While this length is generally sufficient for most companies to cover the necessary requirements, we definitely review the content to see if it can be made more concise whilst still ensuring attendees are given the critical information needed, to be an effective Fire Warden.
Fire Risk Assessment
Assessor was knowledgeable giving constructive feedback on Fire Safety requirements. The Risk Assessment report was clear and concise with summary of Non Conformances and time line to rectify.
18 de junho de 2025
Resposta da FireRiskAssessments.com
We truly appreciate your kind words! It's wonderful to know that our assessor's expertise and constructive feedback on fire safety were valuable to you. We're also delighted that you found the risk assessment report clear and concise, with a helpful summary of non-conformances and timelines. Your satisfaction is our priority!
Very professional
The assessor really knew her stuff and was friendly, but professional. However this is a converted house with four flats and I feel that the resulting paperwork was complicated and very wordy. The freeholders manage the building themselves so perhaps should have engaged a company that could also do the necessary work. If you are a larger block/ company I would recommend them.
30 de maio de 2025
Resposta da FireRiskAssessments.com
Thanks for your feedback! We're really happy to hear our assessor was knowledgeable and professional. We appreciate your honest comments on the paperwork. We do provide a summary report which we hope will benefit the smaller properties. Thanks for the recommendation.
I chose well!
I chose well!
FRA. Com corresponded promptly and professionally from the start.
I met Steve who carried out a lengthy survey and went through everything with me that applied to the building.
He was so thorough and guided me all the way and put my mind at ease.
I would definitely recommend this company to anyone requiring this sort of work to be carried out.
The assessment came back to me within 1 - 2 weeks and I am now instructing contractors to carry out the necessary work.
They also reassured me to make contact at anytime for them to help with more information as and when needed.
Nothing was too much trouble.
Regards
Helen
13 de junho de 2025
Resposta da FireRiskAssessments.com
What a fantastic review – thank you so much! We're thrilled you felt you chose well and found our team, particularly Steve, to be prompt, professional, and thorough (We will pass your comments on ☺️). Knowing we could put your mind at ease and that you're aware you can contact us for any ongoing support, means a lot. Your strong recommendation is really appreciated!
Resposta da FireRiskAssessments.com
Thank you so much for taking the time to leave a review! Your feedback really helps potential customers understand what to expect from our service, and we truly appreciate it.
Resposta da FireRiskAssessments.com
Thank you very much for taking the time to leave a lovely review. We are so happy with your feedback.
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