I wouldn't say our experience was great. It is not an applicable term to use under such circumstances, which are usually stressful and can be a cause for confusion. We are obliged to have these every... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
From our initial enquiry to the fire risk assessment itself, dealings with the company were absolutely first class. Additionally, they were less than half the cost that we had previously been quoted.... Ver mais
A empresa respondeu
Helpful & very friendly staff from the first call to them, then from Steve the very nice Inspector who carried out our Fire Risk Assessment without any judgements, just pure welcomed advice. I have... Ver mais
A empresa respondeu
The assessor was knowledgeable and experienced and was extremely helpful in formulating the report for our business and this is the second time we have used FRA.com and can not fault them enough for t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
As an employee-owned Fire Risk Assessment company, we're committed to delivering transparent, genuine fire safety solutions across the UK. We conduct over 200 assessments monthly, from small shops to large industrial sites, schools, and offices. With our office based in Nottingham, we have a network of local assessors nationwide to ensure efficient, tailored service wherever you are. **You can trust our recommendations: We specialise purely in assessments and do not sell products or servicing. This guarantees that any requirements in your report are solely for your safety, with no hidden agenda or extra costs.*** 🔥We are proud holders of the BAFE SP205 certificate (Membership No. 302895), assuring our adherence to the highest industry standards.*** 🔥Every assessment fee includes 12 months of complimentary access to basic online fire safety training. We also offer comprehensive Fire Warden training as an additional service. ***Ready to enhance your fire safety? Visit our website for full details on our services and fees, or simply give us a call or send an enquiry. We're here to help you achieve peace of mind.
Informações de contato
Unit 12 Carlton Business Centre, NG4 3AA, Nottingham, Reino Unido
- +448082524702
- info@fireriskassessments.com
- www.fireriskassessments.com
4,6
Excelente
768 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A very thorough assessment
It was a very thorough assessment for which I was totally unprepared. I should have brought with me a number of documents, none of which I had been asked to bring. I am unsure if this was the fault of your company, or my colleague who set up the appointment.
28 de janeiro de 2023
Resposta da FireRiskAssessments.com
Thank you for the review. We do send out a pre visit questionaire with the booking confirmation. If this is completed it will generate a list of documents, which is then emailed to you to advise what information our assessor will need to see on the day. This is so that the report has the most accurate information regarding the servicing dates. If you didn't have them on the day, we are happy for you to send copies into our office & we will ensure this information is in your report. Hope that resolves your query, please do get in touch if you need anything further.
Very Prompt and Professional
Having needed a FRA on short notice, they were able to get me an appointment very quickly and quoted an amount that was suitable for us and not too pricey compared to other companies. The officer who carried out the test was extremely professional and thoroughly explained the entire process as this was the first time I carried out something like this. Overall, a great experience and would definitely recommend for anyone looking for any FRAs for any type of property/business.
28 de dezembro de 2022
Resposta da FireRiskAssessments.com
Thank you very much for taking the time to write a detailed review about your experience, it is really appreciated & especially as a first timer for fire risk assessments, it's good to hear it was both positive & beneficial.
A professional experience
The inspector was both friendly, helpful and professional about the way he completed the work
He gave excellent advice and we learnt from him
17 de janeiro de 2023
Resposta da FireRiskAssessments.com
That is great to hear & it will be fed back to your assessor. Fire safety can be daunting or seem over whelming at times but it is good to hear that it was presented to you in a way that was helpful & informative. Thank you for the feedback.
Resposta da FireRiskAssessments.com
You are more than welcome & thank you for the review for the whole team :-)
Fantastic Company
Brilliant staff. Very helpful and extremely efficient. Would use again.
19 de dezembro de 2022
Resposta da FireRiskAssessments.com
That is a great endorsement thank you. The service we offer is generally only an annual one, however we would very much like to see all our customers return, when they need us again.
A very thorough review of our fire…
A very thorough review of our fire safety arrangements, with lots of help and guidance throughout. The report was comprehensive, highlighting all of the risks that we need to address. I am very impressed by the service provided.
1 de dezembro de 2022
Resposta da FireRiskAssessments.com
Thank you for such a lovely and comprehensive review. It is great to hear that you found the whole experience helpful & such a positive one.
Very helpful
Very helpful, made an appointment and kept to it.
During the FRA they were very helpful and practical.
28 de novembro de 2022
Resposta da FireRiskAssessments.com
Where possible we do try & ensure we don't change appointments once they're booked, as we recognise that arrangements may need to be made for access. Thank you for the review and it's lovely to hear you had a positive experience.
Stephen was excellent at advising us on…
Stephen was excellent at advising us on what was needed for our new business. highly recommend.
Gemma
prima vets
1 de dezembro de 2022
Resposta da FireRiskAssessments.com
Thank you very much for the lovely review. Your comments will be passed onto your assessor & he will be delighted that you've taken the time to highlight how helpful he was.
Gentleman that attended site was…
Gentleman that attended site was helpful and knowledgeable.
17 de novembro de 2022
Resposta da FireRiskAssessments.com
Your lovely review will be passed onto your assessor, thank you for taking the time to highlight his service.
Resposta da FireRiskAssessments.com
It is good to hear that we have got the balance between clarity & information right. It can be difficult to judge how much information a client needs, in order to understand their responsibilities, your review indicates we got it just right for you, thank you!
It was great a very positive experience.
23 de novembro de 2022
Resposta da FireRiskAssessments.com
That's lovely to hear, thank you very much for the great review!
very friendly
21 de novembro de 2022
Resposta da FireRiskAssessments.com
Thank you, we try to help all our clients through the experience by being friendly & approachable, so you feel that you can approach us at any time, to resolve queries.
Still working through the report and…
Still working through the report and some items will require clarification which I am sure will be forthcoming. Pleased with the total experience so far.
25 de novembro de 2022
Resposta da FireRiskAssessments.com
We will be more than happy to help you with any queries, when you're ready. Lovely to hear your experience so far has been positive, thank you for the review.
Very quick respond one the query I had
Very quick respond one the query I had. Polite assessor. He explained well everything including new guidance.
22 de novembro de 2022
Resposta da FireRiskAssessments.com
Thank you for your review. We feel it is important to respond to all queries as quickly as we can, to help our clients through the whole process, from quote to implementing their report recommendations. Your positive feedback will be passed on to your assessor.
First class service
Great first class service. Fantastic communication throughout the inspection.
11 de novembro de 2022
Resposta da FireRiskAssessments.com
That is a super review thank you. We do focus on keeping our clients informed as much as possible, as it can be a daunting process to go through, so understanding what to expect helps everyone.
Provided help and support with a very…
Provided help and support with a very detailed fire risk assessment with clear guidance to improve fire risks
19 de novembro de 2022
Resposta da FireRiskAssessments.com
Thank you for taking the time to leave a review, it is great to hear that you found the report clear, it is important that it is easy to work with.
Thorough review but lots of unnecessary…
Thorough review but lots of unnecessary information it seems to pad this out. It would be better in the executive review the actions that are required .
The individual who carried out the FRA was a very knowledgeable and nice.
Would deffo use again, reasonable cost too.
16 de novembro de 2022
Resposta da FireRiskAssessments.com
Thank you for your feedback. For the constructive element, which is appreciated, we do have a summary version of our report, which we don't as yet send out to everyone, however if you felt your report was too detailed, please let us know if you would like a summary version to work alongside. Your positive feedback is great too & will be forwarded onto your assessor.
Resposta da FireRiskAssessments.com
You are more than welcome. We recognise that fire safety isn't always the easiest area to navigate, so we do endeavour to make it a positive experience.
5 stars across the board.
From start to finish this team did everything we needed them to, and more. Competitively priced, professional, efficient and with great communication skills this team couldn't have helped us more.
5 stars across the board.
As they offer several different services I know they are going to be my first point of call for any future work we have.
Thank you all for being so great to work with
21 de outubro de 2022
Resposta da FireRiskAssessments.com
That is a wonderful review & really appreciated. The feedback is lovely & it is great to hear that we met all of your expectations. We look forward to working with you again.
Resposta da FireRiskAssessments.com
As you rightly point out it is good to carry out a fire safety assessment for any shop or building, it not only protects lives, which is the main purpose, however it also has the benefit of helping to protect your business, thank you.
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