First Alternative Avaliações 

Easy to compare prices and coverage, with all the add-ons clearly listed, slightly more expensive than a couple others but I think worth it for the lower excess, and access to real humans in case of a complicated claim. Only drawback was no app to keep all the documents in one spot, and downloads didn’t download.

Very good price

No fuss no faff

Just confused re access to my account. Initial access via button OK but how can I go back again later?

great customer service good prices

Easy and great service

The best company ever . I recommend 100%

Very fast procedure, good price so far so good.keep up to this service.

Price was good and the website pretty straightforward once I found I had to keep scrolling down on Review prior to Pay. The prompts for additional cover were useful.

So far, all went smoothly finding and choosing my car insurance was easy to negotiate on website. All documents online. Competitive price .

So far so good.
I'll update when I need to make a claim.

Good service 👍

I don't think I've ever been so frustrated with a company in my life!

What should have been a simple change to my vehicle registration turned into an hour of absolute frustration. Getting through to an actual human being was almost impossible. The online platform was completely useless, and when I tried calling, I was sent around in circles by an automated robot that seemed determined to make sure I never spoke to anyone.

After wasting over an hour of my time, I finally managed to get through to someone, only to be slapped with a **£15 administration fee** for the privilege!

I'm sorry, but £15 to update a registration number, a task that involves little to no actual administration, is outrageous. Especially after making customers jump through hoops just to get something so simple sorted.

If this is how difficult it is to make a minor change to my policy, I dread to think what an absolute shambles it would be if I ever needed to make a claim.

Customer service should be about helping customers, not making their lives unnecessarily difficult and then charging them for the experience.

It genuinely feels like they'll find any excuse to squeeze another pound out of an already paying customer.

Absolute garbage customer service. The AI slop they have on both phone and web chat will make you want to pull your hair out and smash your phone against the wall. Almost impossible to get to a real person. If there were an auto-cancel feature, I would have pressed it purely out of frustration.

Quick simple and good price

Straight forward no hassle in filling in forms highly recommend

Excellent and very relabel

I’m very happy with the service I received. The process was quick and straightforward, and the staff were friendly, helpful, and professional. Everything was explained clearly, and I felt well looked after throughout. I would definitely recommend this insurance company to others.