First time calling the customer service line I was on hold for 1.5 hours then there was a message stating the department I was on hold for was closed for the day and to try back the next day. The seco... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Auf keinen Fall zu empfehlen! Kundenbetreuung existiert nur auf Papier. Wochenlang wurden meine Zahlungen nicht korrekt bearbeitet, erhebliche Kosten und Stress gehabt. Habe täglich versucht jemanden... Ver mais
Anscheinend kommt es hier häufiger vor, dass bei zweiten bzw. dritten Abbuchungen der falsche Verwendungszweck eingetragen oder auch mal der komplett falsche Händler im Verwendungszweck steht. Nachd... Ver mais
Charlotte was absolutely incredible. We’ve just started running our first business and she was so helpful and patient with us. She explained everything in a simple and understandable way and made the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Clover is a unified payment and POS solution provider backed by Fiserv. Clover offers everything from pure acquiring through to custom designed hardware to create a frictionless experience for businesses and their customers across all channels, be they mobile wallets to online transactions and phone-based orders. Clover’s open commerce platform is designed to integrate with legacy systems and existing workflow, which is why so many businesses globally have put Clover at the heart of their business.
Informações de contato
Reino Unido
- www.fiserv.com
2,0
Ruim
1 mil avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Maria was so helpful
Maria was so helpful, friendly and professional. Highly recommend
22 de novembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello S Dodds,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Maria.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Adam was extremely helpful and answered…
Adam was extremely helpful and answered all my questions promptly.
16 de novembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Kim,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Adam.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Best client support
Always been a pleasure dealing with Julie. I hardly come across any problems but if I do Julie it is!
Very professional and highly dedicated. Thanks Julie!
16 de novembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Adil,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Julie,
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Kulwinder
Kulwinder
He is very good customer service and he help all the time. Thank you very much.
13 de novembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Moussa,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Kulwinder,
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Kulwinder 5*
15 de novembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Zar Ali Khan,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Kulwinder,
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Julie my advisor yet again has helped…
Julie my advisor yet again has helped me find all the information I need immediately. I don’t know anyone so professional kind and efficient
Thank you Julie great job
15 de novembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Chris,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Julie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Dan clover
Dan was very helpful and got things going straight away. He did his best to help in any way he could and got things set up quite quickly. He was very friendly and supportive, would recommend definitely.
6 de novembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Suffu,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Dan.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Good Service
10 de novembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Sdh Jnk
Thank you so much for you 5* Review, it is really appreciated.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Happy Customer!
Was looking to transfer our business and it has been the best move we have made. Absolutely fantastic service from start to finish by Robbie whom has been extremely helpful and is always on hand to answer any questions you may have. Happy customer!
9 de novembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Nicole,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Robbie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Robbie was super helpful and attentive
Robbie was super helpful and attentive. Made sure I had everything I needed in place so I was fully operational. We have stayed in touch so if I have any problems, he’s on hand. Thank you.
8 de novembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Rhiannon,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Robbie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Great company been using for 5 years…
Great company been using for 5 years and still keep in touch with Robbie who Is always on hand to help
2 de novembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello David,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Robbie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Great service
2 de novembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Fish Bar,
Thank you so much for you 5* Review, it is really appreciated.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Greg was great
Greg was great, very helpful, card machine is easy to use and set up
27 de outubro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Customer,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Greg.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Signed up for 18 months contract and…
Signed up for 18 months contract and had email confirming that I could leave after 18 months and 100 pounds exit fee wavied. But they had been delaying and insist me paying the exit fees.
(30-oct-2023) someone called last Friday and said that it would be wavied but still had no written confirmation.
(1-Nov-2023) No contact either phone call or email to update the current situation.
26 de outubro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hi Ken,
We're sorry to read your review and hear that you have had issues. We try to ensure the best level of service to all our clients and can only apologise that you have not received this from us.
We would like to be able to investigate the issues that you have had and understand what has happened here. Please can you provide a merchant number and/or contact details in order for us to investigate.
We hope to hear from you soon,
The Clover UK Team
Derek was brilliant and very easy to…
Derek was brilliant and very easy to deal with. Not only does he have a great product he has even better service. We have a couple of card readers and he made it so easy for us to set up and use 👍🏻
1 de outubro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Ben,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Derek.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Excellent Service.
24 de outubro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello R.K.Chowdhury,
Thank you for leaving feedback on our page, we really appreciate it.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
very impressed
I've been very impressed with the pricing and personal service fron Lewis.
Everything went smoothly and efficiently.
Would definitely recommend.
1 de setembro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Michael,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Lewis.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Top service!!! Happy customer😊
I’ve used them for a while now good company very straight up you get what you see with these guys.
I am always recommending them
1 de outubro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Eddie,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
My representative is always happy to help
My representative is always happy to help, quick and efficient at what she does.
17 de outubro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Emily,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK
Julie has been amazing
Julie has been amazing. The support and set up for us as first time users has been nothing but amazing. The machine itself is so easy and clear to use and very quick! We have decided that its almost too clever!
13 de outubro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Adele,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Julie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
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