First time calling the customer service line I was on hold for 1.5 hours then there was a message stating the department I was on hold for was closed for the day and to try back the next day. The seco... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Auf keinen Fall zu empfehlen! Kundenbetreuung existiert nur auf Papier. Wochenlang wurden meine Zahlungen nicht korrekt bearbeitet, erhebliche Kosten und Stress gehabt. Habe täglich versucht jemanden... Ver mais
Anscheinend kommt es hier häufiger vor, dass bei zweiten bzw. dritten Abbuchungen der falsche Verwendungszweck eingetragen oder auch mal der komplett falsche Händler im Verwendungszweck steht. Nachd... Ver mais
Charlotte was absolutely incredible. We’ve just started running our first business and she was so helpful and patient with us. She explained everything in a simple and understandable way and made the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Clover is a unified payment and POS solution provider backed by Fiserv. Clover offers everything from pure acquiring through to custom designed hardware to create a frictionless experience for businesses and their customers across all channels, be they mobile wallets to online transactions and phone-based orders. Clover’s open commerce platform is designed to integrate with legacy systems and existing workflow, which is why so many businesses globally have put Clover at the heart of their business.
Informações de contato
Reino Unido
- www.fiserv.com
2,0
Ruim
1 mil avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
super duper helpful
super duper helpful, made things really easy to learn
18 de agosto de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Kia,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
Greg was very polite and helpful and…
Greg was very polite and helpful and explained everything we needed to know
10 de agosto de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Christine,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Greg.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Very helpful and professional
16 de agosto de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Nicholas,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
Was dealt with by mark
Was dealt with by mark
The service was exceptional and any need I had was met with an immediate response, even if the figures weren’t as good as they were, the service would be worth the endeavour anyway.
1 de agosto de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Lewis,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Mark.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Dan is great for helping get set up
Dan is great for helping get set up. He is always there for support and queries
9 de agosto de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Bharvi,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Dan.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Amazing customer service Maria is a…
Amazing customer service Maria is a star!
So easy to deal with and very competitive.
Always at the end of the phone to answer any query
8 de agosto de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Samantha,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Maria.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
I’ve recently expanded my business and…
I’ve recently expanded my business and needed an extra card reader. Adam Clayton is my go to guy. Always very helpful and knowledgeable and always a pleasure to speak to.
4 de julho de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Helen,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Adam.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Got my new card machine
Got my new card machine up and running. Great service and help from Adam Clayton to get me hooked up so fast. Machine is top of the range and works superb for my business
1 de julho de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Purple Orange Arts Venue,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Adam.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
The customer service is of the highest…
The customer service is of the highest standard I have experienced. Derek (Philbin) Senior Business Consultant has always responded quickly, to and messages or enquiries I have made and always brought them to a satisfactory conclusion. Even responding to my SOS messages on a Sunday, when working at an event. Can't fail them. Very happy
4 de agosto de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Mark,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Derek.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Maria has been brilliant throughout…
Maria has been brilliant throughout this whole process : she arranged excellent deals and kept me informed throughout. Such a lovely lady too !
1 de agosto de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Caroline,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Maria.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
We had our local rep Mike over to help…
We had our local rep Mike over to help set up card machines for two of our sites, we have never had a more helpful and reliable service! Mike is always more than happy to help and no problem too small, he made the change over process really smooth and easy for us! Thankyou from all of us here at Myldan!
4 de agosto de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Phoebe,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Mike.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Great company cheap rates great machine…
Great company cheap rates great machine and Robbie is always there to help
3 de agosto de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello DRMR Health Fitness Lifestyle,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Robbie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Gavin has set up past business for me &…
Gavin has set up past business for me & I have always had a very good experience with him. Always at the other end of the phone & honestly couldn't be more helpful
3 de agosto de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Aimee,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Gavin.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Colin comes to the rescue
Colin was initially patient with us and then delivered an excellent deal, service and product. We are very pleased with the savings we have made, we are a Social Club, but more so, we are pleased with the new Till, it has solved so many problems for us.
26 de julho de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Andy,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Colin.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Very good service
Very good service , Lewis was prompt and very clear on the service he provided!
Highly recommend !
28 de julho de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Luke,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Lewis.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Charlotte was very helpful
Charlotte was very helpful, It was the first time I needed a card machine, she made it very easy to do, very easy to understand and done all the work for me, she made sure I was up and running, not just a case of sell you it then avoid contact. Customer service was fantastic, thank you again Charlotte
1 de junho de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello David,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Charlotte.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Great service
Great service, whenever something happens they are always quick to answer the phones & even the sales rep helps you with software issues.
1 de julho de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello EGZXN,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
Great customer service
Was a really easy and great experience setting up our account.
Mr Parker helps us from start to finish and made our set up pain free
Great customer experience and fantastic customer service
27 de julho de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Julia,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Mr Parker.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Excellent Service
Very smooth transition from previous supplier, very efficient. Mike Prince has offered an exceptional service and always quick to assist with queries.
5 de julho de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Shirley Golf Club,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Mike.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Great machine low prices and Robbie’s…
Great machine low prices and Robbie’s always on hand to help
20 de julho de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Rohan,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Robbie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
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