Fisher & Paykel (United Kingdom) Avaliações 

6.972
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have a two drawer dishwasher that has been playing up making a loud humming sound and not working as a result. Two lovely engineers, Trevor and Bradley identified different problems, troubleshooted... Ver mais

Avaliado com 5 de um total de 5 estrelas

Steve Beale is a legend. I dont remember the last time we had someone come out to help for any product who was so professional, competent and courteous. Absolutely fantastic experience. The world need... Ver mais

Avaliado com 5 de um total de 5 estrelas

Call-out for a user error fault, our fault entirely. Ash and Kristina were friendly, courteous and fixed the issue very efficiently. Excellent service all round from F&P.

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing service can’t fault Dean at all, so knowledgeable, and helpful. Right from the word go asked if he needed to wear shoe covers and went above and beyond to ensure everything was just... Ver mais

Detalhes da empresa

  1. Loja de Eletrodomésticos
  2. também em
  3. Loja de Balcões

Escrito pela empresa

Founded in New Zealand in 1934, Fisher & Paykel is a premium global appliance brand operating in over 50 countries. Known for innovative kitchen appliances, the brand is rooted in human‑centred design, creating products that enhance everyday living through exceptional performance, advanced technology, and refined aesthetics. From precision ovens and American‑style fridge freezers to high‑performance dishwashers, Fisher & Paykel offers beautiful kitchen solutions. Each appliance is designed to deliver functionality, flexibility, and style, making it the ideal choice for modern kitchens and contemporary homes.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 12% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(6.972)

660 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience with Fisher&Paykel…

Great experience with Fisher&Paykel delivery and installation team. Steve and Andrei were professional, efficient and kind. They collected our old fridge and super quickly installed the new Fisher& Paykel one which is a great addition to our kitchen. The explanation on how it works was also sufficient and well appreciated, as it saves me of reading boring manuals. Many thanks.

9 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Steve & Andrei were lovely

Steve & Andrei were lovely - called half an hour before they arrived, they were personable, helpful & friendly, explained what they would be doing to replace the door panel & took all the rubbish away. Apologised that I’d had a problem - nice given it wasn’t their fault! Great customer service, thank you!

9 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Robin rang ahead to advise his arrival…

Robin rang ahead to advise his arrival time. He quickly identified the problem and told us what the total price would be for part and labour.
He was polite, genial, and , as far as we can tell two minutes after his departure, totally competent. We look forward to years more service from our dishwasher.

9 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent engineer shame about the freezer!!

Bradley excellent engineer came today to look at fridge freezer which was making a knocking sound. Sooo disappointed with my fridge freezer this is the third visit in 2 years!! Not sure I would buy fisher & Paykel again

8 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Service from Adam Smith

Adam Smith (Tech126) provided outstanding customer service. He diagnosed and resolved my issue in under 20 minutes and made the whole process quick and stress-free.

He was knowledgeable, professional, and took the time to offer additional advice and support. He also encouraged me to get back in touch if I experienced any further issues, which gave me real confidence in the service.

What really stood out was that he went the extra mile by asking about my other Fisher & Paykel products to make sure everything was working well and whether I needed any assistance with them. That level of care and genuine customer focus is rare.

An excellent experience from start to finish – thank you, Adam!

19 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant! Second to None!

Brilliant! I cannot recommend highly enough! We are absolutely delighted with our fridge freezer! The customer service is amazing. The engineer - Dan - arrived promptly and solved the minor problem so speedily, and explained what the problem was. He even offered to mop the floor! He was polite and courteous. We would definitely recommend Fisher Paykel! Thank you Dan!

7 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fisher & paykel unreliable and terrible customer service

Bought a $2250 dishwasher in late 2023, it stopped working early 2026 after a little over 2 years. F&P technician came out and claimed cockroaches damaged one of the circuit boards (without disassembling the unit and physically looking). I disassembled myself and took photos of the boards which appear undamaged and unaffected by insects, sent to F&P and have been back and forward with them for months now.

They say they have no duty to repair/replace the dishwasher under Australian consumer law despite it CLEARLY being not reasonably durable, and show zero goodwill. They would have spent more in wages in emails replying to me justifying why this is a reasonable failure than they would if they supplied a board.

Absolutely disgusted and will never buy another Fisher & Paykel product. Can't recommend staying away from them enough.

6 de julho de 2026
Avaliação não solicitada
logotipo da Fisher & Paykel (United Kingdom)

Resposta da Fisher & Paykel (United Kingdom)

Hello,
Thank you for your feedback. We're sorry to hear about your experience. We can see that you've left your review on the Fisher & Paykel UK Trustpilot page; however, it appears you are based in Australia. We will pass your feedback on to our team for review and further investigation and ask them to contact you directly regarding your concerns.

Kimberley
UK Fisher & Paykel Customer Care

Avaliado com 5 de um total de 5 estrelas

Great service

Great service - polite and helpful - on time and thrilled to have old fridge freezer removed especially as John Lewis said that wouldn't happen!

6 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent fridges, excellent service

The service was very easy to book on line. The engineer was excellent. He called to let me know what time he was going to arrive. He very quickly worked out the problem with my freezer ice maker. It was mended very quickly. A very efficient service. I would highly recommend Fisher & Paykel.

3 de julho de 2026
Avaliação não solicitada

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