Flipkart Avaliações 2.626

Worst deliver service from Flipkart even after one week of booking there is no delivery yet I recently purchased redmi 14c mobile and it was a prepaid order but it's almost one week but delivery is not yet done

Flipkart just lost a customer because of the schemes done by Jeeves extended warranty. Jeeves is a big bogus subsidiary run by Flipkart to make a fool out of people.

I had a bad experience with Flipkart. I had placed an order for Hermann Hesse's The Last Summer. In the picture, the cover had English title. But when the book came, it was in German. I requested an exchange. There was some communication on WhatsApp. However, soon after the WhatsApp message said - 'problem resolved. The return/exchange has been cancelled.' It hadn't been.

None came to pick up the book. Therefore, I didn't get cashback or some other book.

Every time wrong used old and defective product and after that also writing email to CEO but no one care and even the escalation team also repeating the tat which we can see in the application also. No one ready to listen and do something to resolve on priority day by day service standards very bad and disappointed we are not getting the product on required day.

Worst service of flipkart.com
No customer service contact number no email ID after delivery nobody coming for installation, only installation date generate on their own not giving any contact number ekart person after delivery he is cutting my phone not replying

Very worst experience with Flipkart. My order was marked “Out for Delivery” on March 1 and I waited the entire day, but the delivery person never came. Now it is March 6 and the order is still not delivered, the status was simply changed to “delivery rescheduled.” This is extremely irresponsible and careless service. Flipkart is wasting customers’ time. Very disappointing delivery management. I will think twice before ordering from Flipkart again.

Supposed to receive the items today and meanwhile received a message saying all items cancelled without mentioning the reason. Pathetic.

First, they delivered a product that was completely different from what was shown in the pictures—it’s a total scam. But the nightmare really began when I tried to contact their customer support. They have absolutely no sense of how to talk to a customer. Their executives are ill-mannered, unprofessional, and seem trained specifically to harass and irritate (Harassment) people.
I have spent hours on calls, repeating my story over and over again, only to be met with arrogance and zero solutions. This constant back-and-forth and mental torture has literally made me fall sick. It feels like they are intentionally trying to break the customer’s spirit so they stop asking for their rightful refund or replacement.
Flipkart is no longer a reliable marketplace; it’s a platform for mental harassment. Save your money, your time, and most importantly, your health. Do not buy anything from here! I will be taking this matter to the National Consumer Helpline (NCH) if this isn't resolved immediately."
अगले कदम के लिए सुझाव:
अगर आपकी समस्या अभी भी हल नहीं हुई है, तो आप इन तरीकों से दबाव बना सकते हैं:
सोशल मीडिया: इस रिव्यू को Twitter (X) पर डालें और @FlipkartSupport को टैग करें। इससे अक्सर जल्दी रिस्पॉन्स मिलता है.
ऑफिशियल शिकायत: अपनी शिकायत और ऑर्डर आईडी के साथ पर ईमेल भेजें.
कंज्यूमर फोरम: आप e-Daakhil पोर्टल के जरिए ऑनलाइन लीगल नोटिस भी भेज सकते हैं.
क्या आप चाहते हैं कि मैं आपके लिए एक ऑफिशियल ईमेल ड्राफ्ट भी तैयार कर दूँ जिसे आप उनके ग्रीवेंस ऑफिसर को भेज सकें?

How to File a Complaint Against Flipkart? (5 Proven Steps)

iconsumer.in

I am extremely disappointed with the kind of service I have received from Flipkart.
Your delivery partner’s behavior is completely unprofessional. Whenever I try to contact them, they disconnect the call without even listening properly. This is highly unacceptable.
Your customer service is equally pathetic. There is no proper response when trying to reach customer care. The app only provides an automatic chat system where customers cannot properly explain their issue. Even when connected to a live agent, they provide incomplete information and abruptly end the chat without resolving the concern.
This kind of service is not expected from a company like Flipkart. Neither your delivery partner nor your customer support team is able to provide proper assistance. It feels like customers are left helpless after placing an order.
I request immediate action on this issue and a proper resolution without further delay.
Very disappointed with your services.

Sabse ghatiya company hai . Ek baar samaan le liye na koi service na exchange na return. Inse samaan lekar koi na fase. Sabse gandi company hai ye.

Tooo worst while comparing to other delivery time meesho is best and better to solve the customer queries.. but flipkart is very worst experience I have tried to order 2 product 2 time again and again but 1 month ago stil they updating a false update in delivery to me..now am very regretting that why I should use this app... every customer care says the same dialogue but no changes why u making peoples stressed..

If there were an option to give -5 stars, I would definitely choose that. My experience with Flipkart has been extremely disappointing. I raised an issue with my order 40 days ago, and it is still unresolved. The customer care team calls me every day, but each time they repeat the same response without providing any real solution. This has been very frustrating and unprofessional. I expected much better service.

I ordered a gaming hat last week, it is from last week and not only this, its buttons are also not working and I called Flipkart's customer care number but no one listened 😡😡

Worst online platform.
Order 5 quantity of Brij Gwala ghee 900 ml on 16th Feb with expected delivery date of 18th Feb but everyday they changing the delivery date when called they said they don’t have delivery driver. 24th Feb one delivery driver came with one 400 mL ghee saying this is your parcel when asked he said he don’t know anything. Trying to contact Flipkart no answer.

they cancelled my order and blamed me only that i cancelled it...how bad

Very poor delivery experience. My prepaid order (OD336827386078833100) was marked Out for Delivery but no delivery attempt was made and no call was received. Even after a conference call with senior support assuring delivery before 9 PM, the product was not delivered and the status was changed to “Delivery Rescheduled” without my consent. Extremely disappointing service and lack of accountability.

Worst service i have ever seen because my product didnt get inpite of having time also

Mene order Kia tha baby cloth stand or mere even koi ni msg ni aaya deliverd order ka na koi otp or na hi koi call mene app pe jar ke chk Kia order delivered dikhara plz Flipkart pe koi order na kro ab bht fake hora hai ab customer care humne internal chk Kia hai order chal gya hai bht bekar service hai enki ab

My name is Vishnu Choudhary. I ordered a realme 13 Pro+ 5G (Monet Gold, 512 GB) on 26 December 2025 (Order No. OD436359487326049100). Unfortunately, I received a defective product and raised a complaint immediately after delivery on 29 December 2025.

Since then, I have been continuously receiving messages regarding a technician visit; however, no technician has visited my location till date. Although I receive calls from your team confirming the visit, it has never actually taken place.

As per13 February 2026 telephonic conversation, your customer care executive acknowledged that the technician visit should be arranged by Flipkart and it is mentioned in the return policy as well. However, as Flipkart has failed to provide a technician for almost two months, I am now being forced to visit the brand service centre and seek third-party solutions. I was also advised to try resolving the issue on my own, which is unacceptable. You may verify this from the call recordings. Yesterday again I got a call and she forced me to go to brand store. She denied to give number of senior or email ID for further assistance.

From December to February, no appropriate or effective solution has been provided, which has caused immense frustration and inconvenience. I request you to please resolve this matter at the earliest by providing a proper technician visit or a refund as per your policy. And if you don’t have technician please arrange the pickup and refund the amount as earliest.

All relevant proofs have been attached with this email for your reference.

I look forward to an immediate and satisfactory resolution.

Regards,
Vishnu Choudhary

Flipkart's delivery people are very quick, don't check the product, then their technician doesn't visit, closes the complaint and Flipkart support team rejects the customer's replacement return. This is their nature to know.