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Flooring365 Avaliações 

1.372
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Danielle and Flooring365 have been a pleasure to work with on my flooring project. Looking forward to the same level of professionalism on the product and delivery. Thank you.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Plenty of flooring choice options available. Samples sent out promptly. Order process easy to follow and follow up phone call to check order and arrange delivery was efficient. Flooring delivered o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Super service, product and best price out there Really happy with service and price. Special thank you to Danielle for helping with special requests re delivery, with a friendly professional manne... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chris from sales was absolutely brilliant, from the initial inquiry to making the final payment. He was very patient in answering my many, many queries and regularly checked in at every step of the pr... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Pisos
  2. também em
  3. Fornecedor de pisos de madeira e laminados
  4. Loja de artigos para reforma residencial

Sobre Flooring365

Escrito pela empresa

Flooring 365 - Your Flooring Solution, 365 Days a Year

Welcome to Flooring 365, your premier destination for high-quality flooring solutions across the UK. We specialise in a comprehensive range of flooring options, including luxury vinyl tile (LVT), laminate, wood, sourced directly from leading manufacturers.

Our commitment is to provide an exceptional customer experience from start to finish. We offer:

  • Extensive Product Range: Find the perfect style and grade for your home or commercial project.
  • Competitive Trade & Retail Pricing: Exceptional value without compromising on quality.
  • Expert Advice: Our knowledgeable team is here to guide you to the best choice for your needs and budget.
  • Nationwide Delivery: Reliable and fast delivery service to your doorstep or site.

At Flooring 365, we believe in quality, service, and trust. We are dedicated to ensuring your complete satisfaction, making us the reliable partner you can count on every day of the year.

Choose with confidence. Choose Flooring 365.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.372)

228 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service from Danielle

Great service from Danielle, I had ordered the wrong width of wood which was to match wood already purchased. Thankfully Danielle asked all the right questions, was very knowledgeable friendly polite and helpful and also arranged delivery to suit. Many thanks

20 de janeiro de 2026
Avaliação não solicitada
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Resposta da Flooring365

Thanks for your review. It's great to know Danielle picked up on the details and helped get everything sorted properly. It's exactly what we're here for!

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

We ordered laminate online yesterday…

We ordered laminate online yesterday and Danielle rang this morning to offer advise and arrange the delivery which is going to be next Monday so all in all a great service from the company and Danielle

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. It's great to see everything was handled efficiently and that Danielle provided the support and guidance we always aim to deliver.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, good value and Danielle was very helpful too

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. We're pleased to hear everything went smoothly and that Danielle was able to support you along the way.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. I ordered online. On the Monday morning I had a call from Danielle in customer service who suggested I should change the underlay that I had ordered as the one I ordered would be too thick for the flooring I ordered. She also arranged the delivery with me at the same time. I have yet to receive the flooring so unable to comment on that yet. But so far customer service has been excellent.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. It’s great to know Danielle was on hand to make sure everything was right with your order from the start. We look forward to hearing what you think once your flooring arrives.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Great Customer Service from Danielle.

Great Customer Service from Danielle.

Ordered flooring & was quickly called to book a delivery slot.

Look forward to receiving the product.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. It's great to know everything was organised quickly and clearly — just how we like to do things. We hope you love your new flooring once it arrives.

The Flooring365 Team

Avaliado com 1 de um total de 5 estrelas

The floor was cheap and discoloured

The floor was cheap, our first mistake. When it arrived it was discoloured when viewed from the window side of the room. Our experienced fitter was blamed for the discolouration by a totally dismissive customer care department. Wish I had seen the terrible Google reviews before buying. Never again !

27 de dezembro de 2025
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. We did our best to investigate your concerns thoroughly. After speaking in detail with the manufacturer, it was confirmed that the recommended fitting guidelines hadn’t been followed — something you acknowledged in our communication.

Despite this, we offered an independent inspection to help resolve the matter fairly, which you chose not to proceed with. We’re sorry we couldn’t bring this to a resolution, but we feel we took all reasonable steps to support you.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Professional service

Professional courteous service which meant my rider was dealt with promptly and efficiently making my life much easier. Danielle was excellent

15 de janeiro de 2026
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Resposta da Flooring365

Thanks for your review. We’re pleased to hear everything was handled efficiently and that Danielle made the process easier for you, just how it should be!

The Flooring365 Team

Avaliado com 4 de um total de 5 estrelas

I'm guessing!!!!!

Great communication throughout and delivery was bang on time...however although the flooring came in undamaged condition because the boxes aren't labelled with a product name have absolutely no idea if it was the flooring I ordered!!!

5 de janeiro de 2026
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. We’ve checked your order and can confirm you received the correct product.
While the boxes may not show the full product name, the details on the side, including size, colour and finish — match the specifications of the flooring you chose. If you have any questions at all, our team is always here to help.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Received sample and polite follow up…

Received sample and polite follow up phone call and advice

9 de janeiro de 2026
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. We're glad the sample arrived promptly and that the follow-up call was helpful — it's all part of making sure you feel confident in your flooring choice.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Engineered flooring

Looking at flooring online, I spoke to a couple of people prior to actually ordering. The 2nd person I spoke to was Lily from Flooring365. It was lucky that I did because I would have ordered a product that was not suitable for the application I needed it for. Lily guided me through to the correct product and was friendly, helpful and knowledgeable throughout. I would highly recommend consulting her.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. It’s great to hear Lily was able to point you in the right direction and help you choose the right flooring for your needs. Getting the right advice upfront makes all the difference.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Danielle

Danielle, who arranged the delivery of our flooring, was very helpful, knowledgeable, courteous and pleasant to talk to. I was dealt with promptly and was very happy with the service I received.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. It’s great to know Danielle took care of everything with the level of professionalism and friendliness we expect. We're glad the experience was a positive one from the outset.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Such a fast service

Such a fast service! Ordered and within 12 hours Danielle called to arrange delivery the next day!

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. We're all about getting things sorted quickly and efficiently, so it's great to know Danielle had everything lined up without delay.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Danielle was friendly

Danielle was friendly, helpful and informative.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. That’s exactly the kind of service we aim to provide, and it’s good to know Danielle made the experience a positive one.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Danielle was extremely professional and…

Danielle was extremely professional and helpful whilst arranging delivery of our order. The process has been quick and straightforward so far.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. It's great to know everything has been handled efficiently!

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Good service.

Samples arrived speedily.

9 de janeiro de 2026
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. Quick sample delivery is all part of the experience we aim to provide.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Danielle was excellent.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. We're pleased to hear Danielle gave you the level of service we always aim for.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Great products and service every time…

Great products and service every time I’ve ordered.Would highly recommend.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. It's always great to hear from returning customers. We really appreciate the recommendation and your continued support.

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Gold standard

we ordered the wrong flooring on line so we visited the showroom to sort a replacement and was looked after by Lily! she gave us all the information we needed as well as space for us to make our new choice…. she was smart, chatty and very trustworthy…and gave us reassurance we would receive our credit as soon as the incorrect stock was returned … which was fantastic!!!!!!!!!!!!. I honestly cannot give Lily and flooring365 a better review! we will definitely recommend to everyone we know !!

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for such a thoughtful review. It’s always great when a situation gets sorted quickly and with care, and it sounds like Lily handled everything just as she should. We're really pleased the process was reassuring and straightforward — thank you for recommending us!

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

First time using flooring 365

First time using flooring 365, ordering was easy and arranging delivery even up in Scotland was well handled by the service team

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. We're glad your first experience with us went smoothly, this is exactly the kind of experience we aim to deliver for every customer!

The Flooring365 Team

Avaliado com 5 de um total de 5 estrelas

Danielle was very helpful

Danielle was very helpful, instructions on delivery were clear and concise.

Painless ordering process

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Flooring365

Resposta da Flooring365

Thanks for your review. It's great to know everything was straightforward and that Danielle was helpful throughout the process.

The Flooring365 Team

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