Ordered some wood flooring adhesive from Flooormart. Placed the order at 3.10pm and by 4pm same day it had been dispatched. Next day delivered as promised, can’t fault the whole transaction from plac... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Called 4pm Thursday to see if delivery would be possible (2xtubs of wood glue 28kg) for a job the following Monday. Was told to place the order and it would arrive on site that day. I made comments th... Ver mais
A empresa respondeu
Easy ordering online and quick delivery by DX. Items professionally packaged. If DX were able to provide a timeslot for delivery rather than just a day it would have been 5 stars. I have used Floo... Ver mais
A empresa respondeu
Ordered 2 bevel edge grinders but recieved the wrong ones after a quick call to Phil to explain i recieved the correct ones next day....used to bevel indian stone ...look rustic due to the riven face... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pisos
- também em
- Atacadista de Materiais de Construção
- Comércio de ferramentas
- Distribuidora de ferramentas
- Fornecedor de Equipamentos para Construção
- Loja "Faça Você Mesmo"
Sobre Floormart
Escrito pela empresa
As the UK’s leading online flooring tools specialist, where others make it difficult, we make purchasing flooring tools outrageously simple. Whether you are looking for specific flooring tools, adhesives, screeds or even carpet tiles and linoleum – Floormarts friendly team of flooring specialists are only ever a phone call away. Whether you prefer to give us a call, make use of our live chat service or even pop-in to our stocked trade counter, every member of our team is ready and willing to go the extra mile to ensure you are equipped to the fullest. Offering rapid delivery times and hugely competitive prices, Floormart strive to provide you the best possible customer service we can.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
Visit Our Website
Informações de contato
Unit 1, 7 Craven Street, LE1 4BX, Leicester, Reino Unido
- 01162042515
- sales@floormart.co.uk
- www.floormart.co.uk
4,3
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 63% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
NOT GOOD
Communication takes forever, wait days for reply, that's if you get one. Order did not arrive, though text said it had and had been signed for, though it had not! Seriously, go elsewhere.
23 de outubro de 2025
Resposta da Floormart
Thank you for your review. We’re sorry to hear about your experience and appreciate how frustrating it must have been to receive notification that your order had been delivered and signed for when this wasn’t the case.
During our working hours, our team aims to respond to customer enquiries within an hour wherever possible. However, when an issue involves a courier investigation, we are reliant on DX providing us with the relevant information and updates before we can give you an accurate response. Unfortunately, the timescale of these investigations is outside of our direct control.
We will always continue to chase the courier on a customer’s behalf and provide an update as soon as we receive further information.
We’re sorry that the communication felt slow on this occasion and for the inconvenience caused by the delivery issue.
Resposta da Floormart
Thank you for the kind review Tom!
Low price and 48 hour delivery
Low price and 48 hour delivery, excellent service
Many thanks
23 de outubro de 2025
Resposta da Floormart
Thank you for the kind review Dan, we really appreciate it!
Resposta da Floormart
Thank you for the great review Robin!
Resposta da Floormart
Thanks for the kind review Amanda!
Resposta da Floormart
Thank you for the great review Sam, we really appreciate it and look forward to seeing you again!
Resposta da Floormart
Thank you for the great review Matthew!
Items came damaged and still haven’t…
Items came damaged and still haven’t heard anything back, was delayed from a 2 day delivery time to a 7 day and when arrived was damaged and the planks won’t sit flush on the scribe
20 de outubro de 2025
Resposta da Floormart
Thank you for your review. We’re sorry to hear about the delay with your delivery and that the items arrived damaged. We completely understand the frustration, particularly after already waiting longer than expected for your order.
We can see that you have since been in contact with our team and the damaged product has been replaced. While unfortunately damage can occasionally occur during transit, we will always do our best to resolve any issues once they are brought to our attention.
We apologise for the inconvenience caused and hope everything is now as it should be with your replacement.
Excellent price and service
I ordered some floor primer. Not only was it by far the best price available, it was quickly delivered and well packaged.
14 de outubro de 2025
Resposta da Floormart
Thank you for the great review Marcus, we really appreciate it and look forward to seeing you again!
Ordered my product and they didnt tell…
Ordered my product and they didnt tell me it was out of stock,so ive had to wait for it. To be fair as soon as it arrived it came straight away. Thats why i gave 3stars otherwise it would of been 5
14 de outubro de 2025
Resposta da Floormart
Thank you for the review and your feedback, we apologise for the delay on your order and really appreciate your patience. This has been passed on to the team to help ensure this doesn’t happen again.
Resposta da Floormart
Thank you for the kind review Tony, we really appreciate it!
Excellent Service
I needed screed for my bathroom, used floormart, due price and quick delivery
I would recommend
Thanks
17 de outubro de 2025
Resposta da Floormart
Thank you for the great review Mark, we look forward to seeing you again soon!
Resposta da Floormart
Thank you for the kind review Daniel!
Good range of flooring
A good range of flooring and adhesives, and favourable prices. Prior to ordering I phoned to find out which of the numerous adhesives would be most suitable for the vinyl I chose. Good communication regarding delivery, however DPD were not so communicative and I had to wait in an extra day for my order to arrive. We hired a professional to fit the vinyl, he found the recommended adhesive unsuitable (lumpy) and resorted to spray adhesive which did the job.
25 de setembro de 2025
Resposta da Floormart
Hi Karenne,
Thank you for your feedback.
We are glad you were happy with our range and pricing, but we’re sorry to hear about the delivery confusion and the issue with your adhesive. We don’t use DPD for our deliveries, so we’ll look into what’s happened there. For any delivery or product issues, please feel free to get in touch with us, we are happy to help!
Resposta da Floormart
Thank you for the great review David, we really appreciate it!
Was fast delivery when finally sent but…
Was fast delivery when finally sent but problem was when ordering item website stated 1-2 working days but in fact didn’t actually have item in stock at all. Wasn’t told till I contacted after nearly a week to be told this then had to wait for item to come in stock before sent out all in all nearly 2 weeks had to wait for item.
14 de outubro de 2025
Resposta da Floormart
Thank you for your feedback.
We are very sorry for the delay and for the confusion around stock availability. We do not show stock on our website, and we can only estimate delivery time frames due to issues like this one.
However, we will be reviewing how our stock updates are communicated to make sure this doesn’t happen again. We’re glad your order arrived quickly once dispatched, and we really appreciate your patience.
Great company,competitive pricing,fast…
Great company,competitive pricing,fast delivery.
14 de outubro de 2025
Resposta da Floormart
Thank you for the great review Jason!
Resposta da Floormart
Thank you for the great review Ricky!
Floor stripper and dressing for Amtico flooring
Rapid, safe delivery. Product has not been used yet, but hopefully will do the trick.
14 de outubro de 2025
Resposta da Floormart
Thank you for the kind review Gary, we are so glad to hear you are happy with your delivery and product!
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