Forbidden Planet International Avaliações 

220
•
O TrustScore é 2.5 de um total de 5

2,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Today, Wednesday, June 24, 2026, a security guard stopped my son to search his bag while I was walking right behind him. I asked the guard why he suspected my son of being a thief; it made me feel te... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Was excited to visit as I had heard good things about this place, unfortunately the shop was messy, chewing gum on the floor, dust on the toys and the heavy metal music was so loud I could hardly hear... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ich habe bei Forbidden Planet zwei signierte Bücher und einen Comic bestellt. Die Lieferung nach Deutschland erfolgte innerhalb von 5 Werktagen, die Kosten waren angemessen und die Ware in top Zustan... Ver mais

Avaliado com 1 de um total de 5 estrelas

Made order for four comic books last month. Billed for items and received e-mail saying items had been dispatched. Three weeks later and nothing has arrived. Sent two e-mails politely enquiring about... Ver mais

Detalhes da empresa

  1. Livraria

Escrito pela empresa

Forbidden Planet International is the Number One source for all your Comics, Movie, TV, Sci-Fi and Fantasy merchandise, including Doctor Who, Star Trek, Star Wars, Terminator, Wolverine and more.


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

220 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,3

Todas as avaliações

(220)

3 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Rubbish

Rubbish! I ordered two items and waited over a month in total and still came out with nothing. When I ordered my items I was told they would be in by a certain date and when that date passed I contacted them only to be told they didn't know when they would have them in stock. How can a company not know when their stock is in? Waste of my time! Eventually, they said they wouldn't be getting the items I ordered in stock and they issued me with a refund. I did get the refund without any hassle but I'm unhappy with the way they run their website! They wouldn't even exchange my order for something they had in stock.

First and last time I order with Forbiddenplanet...it's literally FORBIDDEN!

7 de março de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Forbidden planet international An excellent sales team!

Forbidden planet international, came through for me, when I was younger I watched a cartoon with my parents, I remember desperately wanting the toys but it wasn't to be, almost 2 decades later they started selling them again, but I could not find them for sale anywhere except for this store, when one got lost in the post they immediately apologized and set out to make things right, keeping in touch and informing me of replacements.
The sales team for this shop are the most hard working I have interacted with and very personable!
Thank you again Forbidden planet internationals sales team!

2 de março de 2018
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Not bad, has got worse. Will see if it improves

Used for many years now and service is degrading from 4 star. Funko Items preordered sometimes never arrive. Even those in stock at time suddenly after ordering become out of stock. A order i had took a year to evetually be cancelled. Updates sporadic sometimes i get replies others nothing. New postage costs i understand to a level but should be capped for large orders. I ordered 6 sent in same box sure combined should be cheaper than charged. Ill use if needed to see if improves but wont be my #1 choice

1 de março de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Spent around £500 on the site in the…

Spent around £500 on the site in the last few years. However, the decision to add £1 delivery for each and every pop vinyl you order is baffling. 9 pop vinyls = £9 delivery. Crazy decision and they've lost my business

1 de março de 2018
Avaliação não solicitada
logotipo da Forbidden Planet International

Resposta da Forbidden Planet International

Hi David, we are sad to hear you won't be shopping with us anymore. We made a small increase in shipping costs due to rises in fuel surcharges, general postage, airmail post, & courier fees. We have absorbed year on year increases, holding shipping fees steady for our customers for some time now, but now are having to make some alterations to charges. Thank you for your custom.

Avaliado com 5 de um total de 5 estrelas

Worlds Apart store Liverpool

My review is for the Worlds Apart store in Liverpool.
The staff are always great. The customer service is fantastic. They get to know their customers and they always offer a friendly hello. The product range is also great.
Can't thank the team in the store enough for the service I've received.

26 de fevereiro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bets store for Funko Pops!

Just got some more funkos from Forbidden Planet International and I had to do a new review... The last time it took a month for them to come due to Christmas transit (I think) so I wasn't sure how this order was going to take. But it arrived in one week! It came perfectly packed and definitely fast!
They are well priced, they only take the money when things are shipped, if you have some problem they answer you and they arrive in fast and in perfect condition. I couldn't be happier!

21 de fevereiro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Sophie…

Excellent customer service from Sophie when an item arrive faulty through no fault of FP. She went out of her way to ensure the replacement was checked prior to dispatch and it arrived within a week. Would not hesitate to buy again. Thanks Sophie, you're a star.

14 de fevereiro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love forbidden planet

Love forbidden planet, It is one of the main sites i use to buy items from, I have tried a different site but they are extremely slow, I would recommend forbidden planet to anyone, They are quick and they email you about any delay with back ordered items

They definitely deserve the 5 star review

6 de fevereiro de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

So I have just closed my account at …

So I have just closed my account at Forbidden Planet International. Mainly because I have had to phone up twice to find where my pop order is to be told it could be coming mid March and yet when you order and buy it online they say up to a week for delivery?. I after to say the communication is out of order no emails and no calls I think from now on I'll be sticking with other trusted sales companies such as Amazon it may cost me more of premium for what I want but at least I won't be fobbed off and will get a delivery on the date specified or earlier.

6 de fevereiro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cant fault 'em

Like most people shopping with forbidden planet, I love collecting POP vinyls. Never had any delivered to me damaged. Always good packaging with lots of bubble wrap ect.

1 de fevereiro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

pop vinyls!

I order alot of pop! vinyl figures from forbidden planet all the time. I am an inbox collector and 99% of the time they are perfect without any damage or dints, I have had only 1 which was badly crushed and I emailed them and they sent me a placement box out free of charge.

I would recommend forbidden planet with no hessitation!

26 de janeiro de 2018
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

In general a very positive experience

In general a very positive experience. The item was delivery fairly quickly and there was no damage at all. The only problem was with the lack of order status progress on the website itself. This issue was quickly resolved upon contacting customer service which got back to me very quickly and diligently. Overall a very good experience and will most likely purchase through them again.

26 de janeiro de 2018
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Takes forever for items to arrive

Takes forever for items to arrive postage makes the comics conveniently match in-store prices. Some of there staff at worlds apart store are rude especially during free comic book day I get it's stressful but no need to keep hurrying us ever 5 seconds literally gave us about 30secs to grab the comics and leave ended up getting one less and they never told me they had me in that much of a panic it's the man who I think runs it that was the problem. I asked for a comic and they never heard of it which is fair enough except they had a giant poster of it right next to the till. Thankfully they've hired new staff who are a 100 times better. The only problem now is it's become pop figure central there's 100s of them and there's specific manga that takes up the entire shelf and ones that never get the next issue. Hardly any actual comics now it's all pops same for the forbidden planet on bold street hardly any manga and there twice the price as anywhere else the prices make no sense either sometimes the first issue of a manga is 9.99 and the next is 11.99. The website is a joke you may as well order from the American site as I do as they never have the comics I want on there and they have next to back issues of things its a joke.

25 de janeiro de 2018
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Postage rip off.

I bought 13 Funko Pops in the sale but have now seen that FP charge £1 delivery for each Pop making my delivery £13 and kinda negates the point of buying sale items, you’d have thought that an order so big would have been favoured by FP and earned cheaper shipping.

I put 13 items of similar priced (and heavier) non Funko Pop stock into my basket and the shipping was half the charge of my order. What gives?

So, now if the Funko you want says 9% off just ignore as you’ll be paying that discount back in postage anyway.

Bye bye free delivery. The one great thing FP had going for itself.

24 de janeiro de 2018
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Job Done

I was a little concerned about my order after reading other reviews but the whole process was absolutely fine! I ordered 6 funko pops late Saturday evening, they were dispatched the following Thursday, and delivered on the Friday. The items were just what I wanted and in perfect condition.

I would have given 5 stars but I also ordered some funko pops from amazon on the same night and they arrived 2 days earlier... so I guess you could argue that forbidden planet international are slightly slow on the dispatch (if like me you are crazy impatient!).

Overall good service with no problems. I would order from this site again!

20 de janeiro de 2018
Avaliação não solicitada

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