forgemeetandgreet.co.uk Avaliações 

I had my car valeted shortly before drop off however it was covered in mud at collection especially the footwells. The rear corner of the bodywork is covered in mud with scratches and I’m seeking damages from Forge Meet & Greet.

I had the misfortune of booking with you on Friday night. I phoned to arrange delivery afrer travelling all evening and was told he would be there in 5 to 7 minutes. 20 minutes later i phoned to be told you were really busy and would be there shortly. By this time virtually everyone else on our flight had been picked and there were only a few left. Another 20 minutes later i overheard a guy asking where the airport tavern van was as he needed to pick up a car. Well would you believe it, it was the guy who was going to get my car. He said there were 4 cars who came in a day early so he had to deliver those first. At this stage we had been standing in the freezing cold for over 40 minutes. It was another 15 minutes before ny car turned up. The driver was very apologetic and assured me the boss would call me saturday to discuss compensation. As yet i have heard nothing. I appreciate sometimes issues happen but for my wife it was an absolute nightmare.

Used this service in February half term last year.

Prompt and efficent as usual - even though Bristol Airport was horrendous.

Remember to leave £6 for the exit fee since this is the proper Bristol Kiss & Drop.

Good if you could provide a wash & Vac service.

Website needs the ability to manage bookings - however phone call sorted that.

Poor service.
Returned from holiday and car was brought back an hour after the phone call.
Telephone was on answerphone all the time,the couple of times it was answered,i was told it is how it is and can’t give you an accurate time of when the car would be brought to the airport.
We stood outside for an hour at midnight waiting.Appaling!!!!!

I have been using Forge meet and greet for over 4 years now, after searching them for my last booking I’ve seen all the reviews show up and I felt like I had to leave one! I guess majority of people (myself included) only think to leave a review after a bad experience, when it’s a good service people rarely review it.

I have never had a bad experience with forge, I park with them multiple times per year, staff are always so polite and lovely. I really don’t feel like these reviews represent the business at all, it can’t be a coincidence that I’ve never had a bad trip. Always on time, they monitor flight numbers to make sure your car is ready when you land and always a smooth experience!

I have recommended them to so many friends and family and all have had the same experience, great! I’ve asked all of them to leave reviews, their price is so much cheaper than the airport and we need to push smaller businesses like Forge meet and greet! Highly Recommend.

We had booked parking from 26-30 Oct 2024 with the above company and they left our car damaged and muddy inside. As I drove I could hear a scraping sound. Discovered the engine undercover tray was broken. Called emergency mechanic and he said it looks as if somone was driving in a rush and run it aground. There was mud and grass stuck under the car.

I will never use this company again, it was really bad service just grateful that my car had only mud all over it and no damage to the paintwork. Please avoid this company at all costs, I will in future use a hotel and pay to leave the car there rather than use these cowboys...

Do not use this company. We used them 18th to the 25th October 2024. Trying to arrive at the airport for 4am we called as requested prior to arrival to be told we had not booked with them and they weren't expecting us. We said we had an email and they then said we mustn't have paid. We said we had, and the email confirmed this. Eventually they found our booking. We thought they were just a bit disorganised. However our return on the 25th October. We called after getting our bags and we were told 10 mins. We stood at the drop off/pick up point for 40 minutes. Everyone else had left. When we called twice more to ask why it was taking so long they eventually said there was a traffic jam, but when we left the airport on our way home there was no evidence of this. The car arrived covered in mud. Looked as though it had been parked in a field. Muddy boot marks in the foot well of the drivers side and passenger side and door sill. I would not trust them with my car again.

If you are happy to receive your car back plastered in mud inside and out then this is the pace for you
I spoke to the driver regarding the exterior of the car and after wiping the mud across the wing with finger stated it's just been washed look it's wet and walked off into the airport crowd when we got in we found the passenger footwell plastered in mud
Phoned and was advised to wattsapp pictures to the boss did this and no response 🤔 so will not be using them again

Can not believe the state of my car when it was returned to me. I have emailed them 3 times and WhatsApp them twice with not one reply.
I have asked what my car was used for while we were away.
Before I dropped it of it was clean but returned unbelievably dirty inside and out
With no exploration.
They are quick to answer when that want your money but unattainable when you want answers.
I have given them a week to reply but nothing, it was that bad I have reported them to stranding standards. Wish I could attache pictures to show you how they treat your property. I would advise to stay well clear of this company
Well its been 2 weeks now with no reply. Was told if I WhatsApp the boss will reply. What a joke. If you are thinking of booking with this company talk to Bristol Trading Standards first they will tell you they are the most complained about company in Bristol area.

DO NOT USE MY CAR HAS BEEN RACED ABOUT AND NOW MY ENGINE IS BROKEN DOESNT DRIVE
I DROVE IT THERE LEFT IT THERE HAD TO GET IT RECOVERY HOME WITH NO HELP FROM THEM
LOCAL GARGE LOOKED AT IT MY ENGINE IS
BROKEN HAVE A £15000 BILL THANKS
BMW IN BLUE COMPANY WANTS NOTHING TO DO WITH IT
DO NOT USE
DO NOT USE
DO NOT USE
COMPANY IS A JOKE

The person who came to collect our car was a bit rude and rushing us unpacking the car , even though he was 10 minutes late himself hence why we hadn't unpacked due to waiting for him. This wasn't too much of an issue though.

Upon returning from holiday , I rang the company after collecting our bags , to say we had landed. The guy on the phone said a driver will be round in 20/25 mins with our car. Therefore we made our way to the car park as it was a 10 min walk. After 30/35 mins , I saw no signs of my car , so I called again for an update. The guy apologised and said he would contact the driver . I then had a call back saying an error had occurred meaning my keys were put somewhere different as the check out date was incorrect on their paperwork. Again he apologised and said the driver would be round in 15 mins. After 20 mins still no sign , so I rang again to ask whats going on . He then said the driver was about 5 mins away and apologised, following an offer of a 50% discount next time we use them . The driver then called me 10 mins later saying he had arrived and asked where I was. I explained I was near the shelters at the back of the car park and for him to come to me as I had a 4 month old baby and lots of luggage on a trolley. He was very rude on the phone and was tutting and moaning saying he can't get to us . I made it clear there was space by us and I put my hand in the air for him to see me. He then got back in my car and slammed the door , then ragged it over to where I was stood. He then got out and said 'NAME!?' , I told him my name and he dropped the keys in my hand and walked over . I said what kind of customer service are you providing , and he carried on storming off. I then opened my car door , and the whole drivers + passengers footwell, and the drivers seat were caked in mud. I shouted after him to say what the heck has gone on in here . My Wife then heard him say F OFF under his breathe as he carried on walking off. I was absolutely fuming! I rang the main guy back to explain what had happened and demanded a full refund and would not be accepting a 50% discount in future . Thankfully he refunded the money 2 days later and was very apologetic.

Personally I wouldn't use this company again or recommend them , I've used many meet and greet services and never had this issue . The workers really need some training on customer service and manners !

NEVER USE THIS COMPANY. Parked here for 5 nights last week on returning it took the man 45 mins to find my keys and my car (he was in a right panic) it had been moved to a compound down the road which we were not told about and neither did the man in charge that night who was frantically looking for the keys and the car. After eventually finding my car which was now 4am we drove home on checking my car the following morning there has been severe damage to it. I have rung several times to which the owner keeps rejecting my calls I have sent several messages and emails and nothing. I’m now taking this matter further my only advice is stay clear of this car park If anyone wants to contact me on sm (nicola parfitt blackmore) please do as I will be sharing this far and wide.

Drop off and car delivery fine, until I noticed damage and scratches on my rear bumper area. The drop off driver just acted dumb saying 'I only drive the cars back and fore to the airport'. Took photos of the damage in his presence .... even gave him a lift out of the airport grounds! Emailed Forge 3 times in the week or so afterwards, tried the supplied number too but never got through. No response or acknowledgement/request for pictures etc from them. Left me with a £150 bill to get the damage repaired. Needless to say I would not recommend them to anyone using Bristol Airport in the future. Bunch of cowboys obviously

Unfortunately we did not receive a great service, avoid. Booked Sept 24, phoned 1/2 before arrival, said someone will be available, had to ring multiple times, despite having ref no they didn't have a record of us, on returning, again had to phone multiple times, tried to say I booked a return for 31/9? They finally arrived back with car, showed me their paperwork, exactly what I had, disappointed, really poor service, would not recommend.

Do not use this company for meet and greet. Worst experience ever. Have taken my money and not provided a service. Should be put out of business.

We used this service for our recent holiday, pick up was ok but upon getting the car back the car is stinking inside and out considering we had it valeted a week before dropping it off. Also when getting the car back we wasn’t asked for any paperwork or ID and I feel like they would have given to car back to anyone.

We left £12 in the car for the barriers in and out which I explained to the driver who collected it, when returning to the car the drive had taken the £6 for us to get out of the car park. When speaking to the driver he palmed us off saying he doesn’t know anything about it as he is just dropping them off, it’s not so much the £6 it’s more the principle, if they are willing to take £6 what else could be taken, wouldn’t use again!

READ THIS BEFORE BOOKING!!!

Wish I read the reviews!!

My car arrived soaking wet inside , windows left open ?? The driver explained someone had left window open and wrote down “Fing soaking wet footwells and seats ???and told me just ring up tomorrow “ which iv kept to claim against now for the damages caused to inside . The floor and seats are covered in mould big furr mould everywhere. You could feel how bad it was inside could barely breath on way home 3hr trip with. 4yr old daughter at 3Am in the morning absolutely disgusting!Mud all over the car it’s almost like it’s been parked in a field I’m literally still shocked and been passed around every time I ring up which now I’m taking this further . It’s almost impossible to contact the owner.thats why I’m taking it to next step!
The carpets are so wet they've gone through the foam and to the car floor pan and puddles in bother passenger footwells next to wiring loom and modules ,beyond being able to wet vac and seats in same condition they are basically flood damaged that’s how wet they are .
The cars was clean and arrived mud all over it and in wheel arches and wheels iv just read other reviews having same problem as if there driven in fields all day and my sill cover is broken . I have an exspensive coat which is covered in black mould which just isn’t coming off either and this is the day after so I’m literally up to here with how poor this company is !!
Do not use this company at all they should be barred!!

DO NOT USE!! Whilst away on hols my car started to ping my phone as it has a tracker and was being used as what looked like a shuttle bus. On arrival back to the uk my beautiful car stank of BO, the radio was blaring, someone else’s iPhone was connected to the system and the front seat was practically horizontal. DO NOT USE THIS COMPANY - They Take the mickey and could ruin your car!!

Amazing service. Really reliable and have used them for the past 3 years multiple times a year and always been great!! Wouldn’t use anyone else