The company was so helpful keeping us informed every step of the way especially asour move was very lengthy due to our sale taking 9 months. The way they came to sort out the packing and take it away... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoSomerset Road, Business Moving Office, NP44 1QX Cwmbran, Torfaen, GB
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Veja o que dizem as avaliações
Used this company on a few occasions over the years moving family , the best around my opinion ,competitively priced professional and helpful ,as they say you get what you pay for .From start to finis... Ver mais
A empresa respondeu
Great service, nothing was to much trouble or the lads, would 100% use their services again.
A empresa respondeu
Professional friendly and on time
A empresa respondeu
Detalhes da empresa
Sobre Fox Group (Moving and Storage) Ltd - Business Moving Dept
Escrito pela empresa
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Informações de contato
Somerset Road, Business Moving Office, NP44 1QX, Cwmbran, Torfaen, Reino Unido
- 01633 866923
Fox Group (Moving & Storage) Ltd
3,7
Bom
6 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have emailed and also left messages…
I have emailed and also left messages from my move last week. 1st delivery ok 2nd delivery damaged items. No response they just left it at the house for me to find damaged didn’t tell me. No one is answering my emails. I’ve already paid out the one damaged item to be repaired as it was unsafe
3 de setembro de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Business Moving Dept
Hi Tracey,
We’re sorry to read your review. We have checked our records but, at present, we cannot locate any correspondence or record of the concerns you have described.
We would very much like the opportunity to understand what has happened and look into this properly for you. Could you please contact our office directly on 02920 750967 so that we can discuss the matter with you and investigate further?
Once we have the relevant details, we will be happy to review your concerns and assist accordingly.
Fox Moving & Storage
Resposta da Fox Group (Moving and Storage) Ltd - Business Moving Dept
Thank you, Patrick! We are so pleased to hear you found the team professional, friendly and on time.
We really appreciate your feedback and are glad we could deliver a smooth experience!
Great service
Great service, nothing was to much trouble or the lads, would 100% use their services again.
28 de abril de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Business Moving Dept
Thank you, Daniel, for your great feedback! We are so pleased to hear the team made everything easy and that nothing was too much trouble.
We really appreciate your support and would be more than happy to help again in the future!
Very responsive and customer focused
Very responsive and customer focused, from office personnel to the movers.
11 de abril de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Business Moving Dept
Hello Markus,
Thank you for your kind review! We’re delighted to hear that you found our team responsive and customer focused from the office staff through to the movers. We’re especially pleased that our crew could carefully handle your heavy piano and ensure it arrived safely without any issues. Your satisfaction means a lot to us!
Our Down Under experience
The company was so helpful keeping us informed every step of the way especially asour move was very lengthy due to our sale taking 9 months. The way they came to sort out the packing and take it away was really impressive and would recommend Fox’s to anyone who is looking for a reputable company.
20 de novembro de 2025
Resposta da Fox Group (Moving and Storage) Ltd - Business Moving Dept
Thank you for your kind feedback. We are so pleased to hear that you felt well supported and kept informed at every stage, especially with the sale taking much longer than expected. It is wonderful to know that the team handled the packing and collection in a way that impressed you and helped keep the process on track. Your recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.
Professional experience …
Used this company on a few occasions over the years moving family , the best around my opinion ,competitively priced professional and helpful ,as they say you get what you pay for .From start to finish not only removals but including packing and storage . Professional surveyors come out give you a no obligation quote including advice knowledge and lots of experience , to the removal men who are very helpful polite clean and tidy, you won't find a better service . Takes the stress out moving , if you want the best , forget the rest, Fox is your choice.
6 de maio de 2025
Avaliação não solicitada
Resposta da Fox Group (Moving and Storage) Ltd - Business Moving Dept
Thank you, Mitzi. We are truly grateful for your continued trust in our team over the years and delighted to hear that you consider us the best around. It’s wonderful to know that you value the professionalism, experience, and care shown by everyone from our surveyors to our removals and storage teams. Your kind words and loyalty mean a great deal to us, and we’re so pleased we could make each move as smooth and stress free as possible. Thank you for choosing Fox Moving and Storage.
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