The guys who moved us were very kind and treated our things with respect. Totally superb !! We could not ask for better. We thanked them on Friday but please pass on our special regards for how effici... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
From my initial enquiry some months ago, up until the moving day yesterday, Fox were friendly, professional and reliable. Everything was clearly explained and the removal men on the day (Natha... Ver mais
A empresa respondeu
We used Fox to move us after seeing how well they did with packing and moving family members. We chose the packing and moving service and would happily recommend Fox Group to anyone looking for a rem... Ver mais
A empresa respondeu
Arrived on time and really got on with the job, completing the removal efficiently effectively and with consideration. Really pleasant team who were professional, respectful and hard working. Dism... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fox Group (Moving and Storage) Ltd - Cwmbran
Escrito pela empresa
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Informações de contato
Somerset Road, NP44 1QX, Cwmbran, Torfaen, Reino Unido
- 01633 866166
Fox Group (Moving & Storage) Ltd
4,8
Excelente
73 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service.
Lads were brilliant.
Efficient and carful with our belongings.
Would 100% use again.
6 de maio de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your kind word, Ian! We’re thrilled to hear that our team was efficient and careful with your belongings. We look forward to the opportunity to assist you again in the future.
Successful collection
The chaps were early and collected the furniture without any issues
8 de maio de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your positive feedback, Richard! We’re glad to hear that the team was punctual and efficient in collecting your furniture. If you need any assistance in the future, please don’t hesitate to reach out.
Excellent Service
The team provided an excellent service and supported us very well during our move, which is always a very stressful time for everyone. Would certainly recommend Fox Removals. Teams from both Cwmbran and Bristol worked so hard.
30 de abril de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Audrey, thank you for your wonderful feedback. We are delighted to hear the team provided such excellent support during what can often be a very stressful time. Your recognition of both our Cwmbran and Bristol crews is greatly appreciated and we will be sure to pass on your kind comments. Thank you for recommending Fox Removals.
Phil and Carl were terrific!
1 de maio de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Alex, thank you for your lovely feedback. We are so pleased to hear Phil and Carl were terrific and made such a positive impression during your move. We will be sure to pass your kind comments on to them.
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Steve! We are so pleased to hear the team made your move easy and provided helpful support throughout.
We really appreciate your feedback and are glad we could make the experience a smooth one!
trust in the company
30 de abril de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Tony! We really appreciate your kind words and your trust in the company.
It means a lot to us and we are glad we could deliver a service you can rely on!
First Class Removal Company
From the moment we did our online quote via whats app ( what a great idea!) to the removal van leaving us in our new property today I cannot rate this company higher! Their customer service was great, so understanding of how stressful moves can be. The 2 removal men were polite and professional, speedy but at no time cutting corners, taking care with all of my possessions. Would definitely recommend!
1 de maio de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Mrs Lisa, for your wonderful feedback! We are so pleased to hear you had such a positive experience from the initial WhatsApp quote right through to moving into your new home.
It is great to know the team provided supportive customer service and helped ease the stress of moving. We are also delighted the removal team delivered a careful, professional and efficient service throughout.
We really appreciate your recommendation and thank you for choosing Fox!
Professional and helpful team
The team were very professional, hard working, very helpful and considerate. We couldn't have asked for a better service.
29 de abril de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Mrs George, for your wonderful feedback! We are delighted to hear the team were professional, hardworking, helpful and considerate throughout your move.
It means a lot to know we delivered the level of service you were hoping for. We really appreciate you taking the time to share your experience!
Quick, efficient and friendly
The guys were quick and efficient and very good natured... when collecting the furniture in Wales and when delivering it to Kent, just a few hours later.
28 de abril de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Jean, for your lovely feedback! We are so pleased to hear the team were quick, efficient and good natured throughout both collection and delivery.
It is great to know everything went smoothly across such a long distance. We really appreciate you taking the time to share your experience!
Superb service
Superb service - very prompt - very friendly.
Handled all our household goods with great care
Highly recommended
28 de abril de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Sharon, for your lovely feedback! We are delighted to hear you found the service prompt and friendly, and that your belongings were handled with such care.
We really appreciate your recommendation and are glad we could make your move a positive experience!
Would highly recommend!
The guys that came to do my move were amazing! Very efficient, friendly and quick - they made a stressful day a lot more manageable! Would highly recommend 😊
28 de abril de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you so much, Kate! 😊 We are so glad to hear the team helped make your moving day easier and less stressful. Efficiency and a friendly approach are exactly what we aim for, so it is great to know they delivered.
We really appreciate your recommendation and hope you are settling into your new place comfortably!
The three young men that moved us were…
The three young men that moved us were great. Very efficient and sorted the move in a very methodical way. They were friendly, respectful and very helpful.
It made the day a lot easier than was expecting.
31 de março de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you so much for your kind words, Mrs Perrin! We’re thrilled to hear that our team made your move efficient and stress free. We appreciate your feedback and look forward to assisting you in the future.
Brilliant service from start to finish
Brilliant service from start to finish. The survey was carried out the day after the request was submitted. Booked in for the following week. Turned up on time, got straight to work, carpets covered, nothing was too much trouble.
25 de março de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
We’re delighted to hear you were happy with the service from start to finish. It’s great to know the survey and booking process was quick and convenient, and that our team arrived on time and got straight to work. We always take care to protect your home and make the process as smooth as possible, so your comments about the carpets and our willingness to help really mean a lot.
Thank you for choosing us, and we really appreciate you taking the time to share your experience.
NO FUSS
No fuss. Good advice and very supportive as undertaking not just a house move but relocating to a completely new area as a widow. Fox Group even transported my car. Nothing was too much trouble for Carl and Phil. They worked calmly and efficiently throughout the 2 days of the move. Gold star treatment and service. Well done and a big "Thank you both".
"
23 de março de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you so much for your kind words, Jean! We’re thrilled to hear that Carl and Phil provided you with the support and service you needed during your move. It was a pleasure assisting you, and we’re glad everything went smoothly. If you need anything in the future, please don’t hesitate to reach out. Best wishes in your new home!
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Sarah, for your kind words! We’re thrilled to hear that you found our service helpful, polite, and efficient. We look forward to assisting you again in the future.
What a brilliant pair of lads moving us…
What a brilliant pair of lads moving us to the Isle of Man. Nothing was too much trouble. I swear that Carl put our bed back together better than it was before!?
Thank you
17 de março de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you so much for your lovely feedback, Susan!
We’re delighted to hear that the team made your move to the Isle of Man such a positive experience. Carl and his colleague will be really pleased to know their hard work and attention to detail made a difference, especially getting your bed back together even better than before!
We really appreciate your kind words and wish you all the very best in your new home.
5* Removal and Storage service
We have used Fox Removals and Self storage for number of years now to assist with many large renovations projects (and sometimes the smaller ones too) that we undertake. They will coordinate the safe collection of any of our clients furniture, gym equipment, office furniture etc., de-assemble and label as necessary and take to securely store for us for at their local storage facility until the work is completed. Once complete, they’ll then arrange for the items to be taken back to site, re-assembled and even set out in the room.
5* service from a 5* team!
9 de março de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Marc, for your fantastic feedback and for trusting us to support your renovation projects over the years. We’re delighted to hear that the team has been able to assist with collecting, storing and returning your clients’ items smoothly, and that the dismantling, labelling and reassembly process has worked well for you. We really appreciate your continued support and your kind words about the team.
Would highly recommend
The three lads that helped us move were amazing. They made the stress of moving less stressful and they worked their socks off. We would highly recommend!
6 de março de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your review, Rhian. We’re so pleased to hear the team made such a positive difference on moving day. Moving can be a stressful time, so it’s great to know the lads worked hard and helped make the process easier for you. We really appreciate your recommendation.
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your review, Rhys. We’re pleased to hear you found the service brilliant and professional, and we appreciate you taking the time to share your feedback.
Brilliant company
From the first time I contacted Leighton at Fox, I found him absolute star. It was a pleasure dealing with someone who epitomised excellent customer service, nothing was too much trouble for him. He didn't see problems he saw solutions, he was a ray of sunshine in a world where customer service seems like a foreign word.
The boys who moved our furniture caried on in the same vein, friendly, helpful and efficient, nothing was too much trouble.
I have to take my hat off too the driver of the van. The rear access to our house is quite difficult, however he managed too reverse a large van to where it needed to go - a brilliant piece of driving.
I would thoroughly recommend the Cwmbran branch of Fox.
4 de março de 2026
Resposta da Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your kind feedback, Mr Webb. We’re pleased to hear that Leighton made such a positive impression from your first contact and that he was able to help find solutions and make the process easier for you. It’s also great to know the removal team carried that same approach on the day with their friendly and efficient service.
We’ll be sure to pass your comments on to the team, including the driver, manoeuvring a large van in tricky access can certainly take some skill. Thank you for your recommendation of our Cwmbran branch, it’s very much appreciated.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.