Foxy Hair Extensions Avaliações 

1.246
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered some colour samples first which helped me choose some shades. I do love the silver it is like an icy white with a silver grey highlight. The hair feels really good quality and not overly packa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Love my hair thanks to Sophie T - full head refit feels fantastic and the refreshed root highlights really refresh my look. THANK YOU Sophie!

Avaliado com 3 de um total de 5 estrelas

I’ve been using these hair extensions for years and had no trouble but this past year things have changed Iam using the right products and trying to not use any heat products regularly so they last lo... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Bought foxy hair, 5 pks and 3 x pls are faulty, yet customer service are trying to blame the way they where put in. NOTHING TO DO WITH THAT. THEY ARE FAULTY ,and you should either refund or send... Ver mais

Detalhes da empresa

  1. Fornecedor de Extensões Capilares
  2. Técnico em Extensão Capilar
  3. Loja de produtos para cabelo
  4. Cabeleireiro

Escrito pela empresa

Foxy Hair Extensions have been established for over 15 years and supply many of the UK's leading salon chains with professional hair extensions catering for all budgets. We stock Pre Bonded Flat Tip Hair Extensions, Pre Bonded Stick Tip Hair Extensions, Nano Hair Extensions, Hair Wefts, Tape Hair Extensions and Clip In Hair Extensions, as-well as stocking all of the equipment and accessories to successfully install your clients hair extensions. Our own brand of Hair Extension Aftercare products help to care your clients new hair, ensuring the lifespan of the hair will be successfully met. Alongside this, Foxy Hair Extensions also host regular accredited training courses for people wishing to set up their own hair extension business and train in various training methods. Our salon and retail store in the Metrocentre, Gateshead offers a full hair extension fitting service and retails Clip in Extensions, with free colour matching which is available exclusively in store. If your local to Gateshead or Newcastle Upon Tyne, pop in for a chat and a cuppa with our friendly team for advice on permanent or clip in hair extensions. We offer payment methods via your credit or debit card or flexible payment terms via either Clearpay or Klarna. All of these options are available both for online or in store purchases.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(1.246)

7 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

AVOID AT ALL COSTS....PAID FOR 5 RECEIVED 3!!!

Less than satisfied to say the least. I purchased 5 x flat tip extensions on Tuesday. I received the package on Wednesday (wonderfully fast service) however opened the package to see that only 3 sets received.
Allegedly their stock levels are correct, the weight of the so called package was correct and the size of the zip lock bag is correct, amazing they allegedly checked this within minutes. However what isn't correct is the amount of extensions received. I have sent photo evidence!! This is for my daughters prom and her fitting appointment is Monday coming so this won't be happening!! Stress of GCSEs and this is a joke!! They expect me to wait to speak to MD on 11th July??? The stress this has caused is crazy. I tried calling within 3 minutes of receiving the package but no answer as they were closed. I emailed then a minute after that!! I'd avoid this company at all costs as they're scam artists. I have sought legal counsel as this is less than acceptable and against my consumer rights. Avoid avoid avoid and i will take to social media too to have this put out there...esepcially with the massive following my daughter has too, await the storm!!!

6 de junho de 2024
Avaliação não solicitada
logotipo da Foxy Hair Extensions

Resposta da Foxy Hair Extensions

HI Claire, Thank you for allowing us the opportunity to rectify the shortfall in your order. We apologise once again for the upset this caused, we hope your daughter has the most amazing prom xx

Avaliado com 1 de um total de 5 estrelas

Great hair…for about a week

Hate to leave a bad review but this hair is awful, very dry and shedding like crazy! Also, the colour wasn’t like the colour I ordered. I’ve had to take them out which is a shame as I’m still paying for them. All the correct after used, just thought I’d try a new brand but won’t be purchasing again, sorry

6 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Well I was so so pleased at the start

Well I was so so pleased at the start - the colour, the texture the look of my weft was amazing… 4/5 weeks later the hair is shedding, matting soooo badly, breaking and so dry. I’ve been using their products religiously but nothing helps. Shame . Would not recommend. Care items were purchased as a gift from family member

19 de janeiro de 2024
Avaliação não solicitada
logotipo da Foxy Hair Extensions

Resposta da Foxy Hair Extensions

Hi Kerry, i'm so sorry to hear this.
I have reviewed your order and i can see that your order included the shade Silver. Silver is the most highly processed shade, being lifted all the way from black, so extra special care is needed for this shade and similar ones. Extension hair no longer benefits from the nutrients from the scalp so its essential that the extension hair is nourished correctly through the use of the correct aftercare products. I cannot see any products purchased under your name so if you are using non-extension products this can be the reason you are experiencing breakage and dryness. If you would like to discuss the aftercare of your extensions any further please feel free to reach out to our customer service team who will be more than happy to help xx

Edit -
Ive just received your edited review. If you would like to drop me an email with the details of the order in which the aftercare was purchased then we can take the hair back for testing from there. We only put hair through testing whereby the correct aftercare products have been used so we would need clarification of this first. My email address for this information is hayley@foxyhairextensions.net . Hopefully from there we can look to resolve this for you x

Avaliado com 5 de um total de 5 estrelas

Beautiful hair no split ends from root…

Beautiful hair no split ends from root to ends bonds last and hair maintains 5* quality as when put in until taken out they are one of the best quality of hair extensions I’ve worked with and I was one of four finalists for Salon International and was first to represent a very known top brand in hair extensions

19 de dezembro de 2023
Avaliado com 5 de um total de 5 estrelas

Great company

Extensions are beautifully packaged in a nice box. Hair is lovely quality and my customers love it.
Ps thank you for the choccie 😊

6 de dezembro de 2023
Avaliado com 5 de um total de 5 estrelas

Excellent quality,

I have been using foxy hair extensions for a few years now and absolutely love the quality, I always recommend to friends and many have purchased, the New packaging is great I love it !! The hair is silky soft and if looked after will last months , iv never had a problem and will continue to use what I think is the best .

11 de dezembro de 2023
Avaliado com 3 de um total de 5 estrelas

I am not happy with the quality of my…

I am not happy with the quality of my hair extensions.

20 de novembro de 2023
logotipo da Foxy Hair Extensions

Resposta da Foxy Hair Extensions

Hi Ivo, Please reach out to the customer service team at info@foxyhairextensions.net to let us know of your specific concerns so that we may help to troubleshoot.

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