Freedom Vision Avaliações 

I would give this company no stars if l could. In March 2026 I had a bilateral cataract procedure. I had problems within 2 weeks and had several follow up appointments which led to laser treatment to address Posterior Capsular Opacification which did not work. On Friday 4 July I was told by the eye surgeon that I would have to live with blurred vision for the rest of my life. There is no remedy for it, again according to the surgeon who performed the original procedure.
I now have to consider what to do next. I believe that insufficient consideration was given to my complex visual prescription, no additional tests appear to have been done (I'm not an optometrist so I can't be expected to know or interpret the information without guidance) and I was not given the relevant information to make an informed choice on whether to go ahead with the procedure or not, given the potential life changing consequences
To say I am devastated is a colossal understatement and I am having difficulty coming to terms with the realisation that this is my life now. I feel I have been desperately let down by Freedom Vision, the salt in the wound being the £8000 l have paid in the belief that l would have clear vision and a future without glasses, as I was promised.
I only have a good opinion of the healthcare technician who has been helpful and caring throughout.

Was so impressed with the efficient the whole process was from reception to procedure. Nicole at Chelmsford was brilliant answered all my questions even arranged my operation so I could be my daughters wedding. Having the lens inserted has made a huge difference to my life. Having glasses for 40 years which I did not enjoy as very active with exercise and playing Golf .Now a complete game changer.Would recommend having it done to everyone.

Seamless process from assessment to YAG procedure. Friendly, professional staff and superb results. Everything is back to being crystal clear. Everything ran to time but it didn't feel as if I was processed or rushed. Hayley and Jeanette had time for questions and made me feel very comfortable.

Excellent service from all staff at Kendal.Highly recommended

I have recently had both my cataracts done at SpaMedica Kendal. I couldn’t have had better treatment for the entire process. Everyone was so kind, helpful & reassuring. I was never stressed or anxious as a result of this. The operations were both totally pain free. The results have been absolutely amazing, far exceeding my expectations

The staff are like robots, name , dare of birth, about six times ! The waiting room is not relaxing at all, made me more anxious than relaxed , no room to calm down , no recovery rooms, in and out like sheep to a dip !

YAG Capsulotomy carried out quickly and easily and without the slightest discomfort. Procedure was expertly explained and performed. Premises were as clean as you would expect and the staff were polite and friendly. Couldn't ask for more. My wife believed she was losing her sight and that nothing could be done, so this treatment was a revelation. Both over the moon.

I was particularly impressed with the consultant, who gave me valuable advice and changed what we were proposing to do based on an extensive lifestyle discussion as well as the medical requirements. The rest of the team were amazing and went out of their way to fit in the procedure and consultations within our hectic lifestyle, so things could proceed as planned.

Everyone at freedom vision was so professional but also so friendly and reassuring. Mr El Amir took so much time to explain the complications I faced due to previous surgery and was professionally reassuring. I felt totally safe in his hands. I am delighted with his professional opinion on the potential outcome and the actual outcome and would thoroughly recommend the service.

I was very excited to be getting both eyes done at Freedom Vision Chelmsford on the 19th July and the process was extremely professional and friendly from surgeon to reception.
A week later I am amazed at how quickly my sight has improved so far and my only difficulty is remembering to follow the post op advice. Well done everyone and a big thank you. I am recommending you 100%.

Every member of staff were very friendly and put you at ease every step of the way. Everything was explained fully and was very professional. I have already recommended them to a friend

Polite and efficient throughout, they provided me with an accurate and comprehensive diagnosis that gave me confidence in the operation, which itself was painless and perfectly executed. I am delighted with the result!

The pre operation process was stress free and very efficiently done. I felt confident enough to have the cataract procedure done in both eyes at the same time. I am very pleased with the results and was able to return to work within a week. I would without hesitation recommend Freedom Vision. My thanks to the staff. Kevin

I recently visited Spa Medica Birmingham for bilateral cataract surgery..
Please don't be afraid to have both eyes together!!
I cannot thank all the staff enough for being so helpful and friendly.
I wish to thank Mr.Ranj for performing the surgery he was amazing.
Lastly Monika has been so supportive and her compassion and professionalism is truly outstanding.
My eyesight has been completely transformed.
Thank you from the bottom of my heart.

I had my YAG laser treatment at Truro and was very impressed by my treatment and left after 2 1/2 hours having been tested and had both eyes treated with wonderful results as I can now read the smallest print.

Sadly my operation was not as successful as I’d hoped. I had my surgery in April but still can’t drive at night because of the glare. It is now June. The hospital has tried to treat the swelling in my eyes, using drops I had to use 6 times a day. There has been improvement to my vision but not my night time vision. I am still being treated and hope the problem will be resolved.

I recently underwent successful bilateral cataract surgery with Rayner RayOne EMV IOL's across a seven week period at Freedom Vision by SpaMedica Titan House, Euston Park, Telford, TF3 4LY
The care I received was so professional, and well organised.
The team clearly explained to me, advised of the procedures received as I went though my surgery, and recovery till discharge.
I felt at ease, and relaxed right through the process.
Thanks to,
Consultant Opthalmic Surgeon,
Mr Osama Makhzoum, well known for his meticulous surgical technique,
Calm and reassuring manner, with a wide area of expertise.
Thanks to,
Patient Liason Manager
Kareena Mattu, for her professionalism,
From my initial consultation, right through to my discharge.
I could contact her easily with any questions, treatment cost, invoice, phone, via email and paper copy, provided me with appointment dates and times, a clear view for me to follow.
Thanks to,
Optometrist
Luke Simpson, for his experience and knowledgeable explanation as to what I was going though with my eyes, from initial consultation, pre opp, post opp's before, and after surgery, through to my discharge.
Thank you to the nurses who cared for me, carrying out pre-tests, treatments, advice, and suppotive care while I was in theatre. After care applying drops to aid the healing process and reduce risk of infection.
Thank you to the team at reception as well for making me feel most welcome, letting me into the building, clocking me in, regular offers of a drink from the vending machines, while waiting in the corridor or waiting room.
I was first diagnosed with Chateracts fifteen years ago, with annual visits opticians, change in vision.
Chateracts run in my family,
I found it quite an emotional experience being able to see again intermediate to distance vision, after Chateracts removed and premium EMV lenses in place.
I will only need glasses for reading close up now.
From my home I can clearly see the stars, and satilites in the night sky. Identify the birds at distance, see the Derbyshire Peaks, Welsh, and South Shropshire Hills some 40+ miles distant
I can drive with full confidence,
My visual acuity in both eyes is 6/4 with refraction, I am so impressed with the result from these Raynor RayOne lenses.
At my patient discharge yesterday, it was clearly explained my treatment comes under guarantee for twelve months, should any complications arise such as cloudiness build up behind the lense, Yag laser treatment would be used to clear.
I can feel confident to be able to contact Freedom Vision by SparMedica should need arise.
A Big thank you, and Recommendation to Freedom Vision by SparMedica for the service they provide to both NHS, and Private care.

Pre-op process and the actual surgery procedure are excellent.
However, the post-op session was rushed, and some key information missed.
Freedom Vision guide literature states that you are provided with a clear eye covering, which must be worn for the rest of the day, and the first night.
I was not provided with any eye protector. Since learned that there is no requirement any longer, but this was not explained after surgery, and still shows in their literature

From the consultation, tests, procedure and discharge, the nurses, Opthalmologist, co-ordinators and surgeon were friendly, informative and made sure I was comfortable and that any questions or reservations I had were answered. The procedure took place 2 days ago and already I am so pleased with the good sight I now have.

Very informative on what the procedure entails & the after care
The staff are very helpful & make you feel comfortable.
Special thanks to Abdul, lovely guy & could not do enough for you.
I would not hesitate in recommending Freedom Vision for cataract eye surgery.