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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Easy to setup, really intuitive. It took me about 30 mins to set up the company, an employee and send a full payment submission successfully to HMRC. I had a slight query so I used the online mes... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am new to collegia and their colleague Cristine is very very helpful to my questions, sometimes stupid questions as I am not familiar with HMRC paye terminology. she is kind, patient and helpful. Sh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I just wanted to share how impressed I’ve been with Collegia. I was initially a little anxious about transferring five businesses across, but the software made the whole process really straightfor... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been using Collegia FreePayroll for my small business, and the experience has been outstanding. Whenever I ran into issues (e.g. during the December‑January payroll cycle), the support team res... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de folhas de pagamento

Escrito pela empresa

Collegia FreePayroll: a free, cloud-based payroll software that is easy to use and leverages ChatGPT to support customers in over 100 languages. Effortlessly handle payroll, pensions Auto Enrolment, HMRC tax reporting, and more. Run Payroll, submit FPS and EPS, close periods, and track all Auto Enrolment tasks with our feature-rich platform. Simplify your payroll process with FreePayroll today - FOR FREE regardless of the number of payslips. The digital and free HMRC-recognised payroll software of the UK!


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

173 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Prompt and professional answer from…

Prompt and professional answer from Customer Service... Thank you Cri for finding the source of problem so fast.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello,

Thank you so much for your kind words. We really appreciate your positive feedback and are glad our support team could assist you.

Best regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

I’ve been using this payroll software…

I’ve been using this payroll software for a while now, and it has genuinely made managing payroll so much easier. The system is straightforward, reliable, and packed with features that save me time every month. Even when I’m unsure about something or get stuck, the support team is always there to help.

What really stands out is the staff. Every time I’ve needed assistance, they’ve guided me step by step with patience and clarity. They never make me feel rushed or confused — just supported. It’s rare to find a team that’s this dedicated to making sure you understand what you’re doing and feel confident using the software.

Cri helped me today with pension and staff not working for a week.

Overall, the combination of a great product and exceptional customer service makes this payroll software a pleasure to use. I highly recommend it to anyone looking for a smooth, stress‑free payroll experience.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello Sarita,

Thank you for your wonderful feedback. We’re delighted to hear the software has made payroll easier for you, and we’ll be sure to pass your kind words on to Cri and the team.

Kind regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Brilliant customer service - patient , well informed staff . Highly recommend . Shout out to Cri for helping resolve ,my issue

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hi Mary,

Thank you so much for your kind words. We really appreciate your positive feedback and are glad our support team could assist you.

Best regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

Great service and for free

Great service and for free. Always there customer support to through chatbox.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello,

Thank you for taking the time to share your feedback. We’re pleased to know our support team was able to support you.

Kind regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

Really intuitive site & great help desk…

Really intuitive site & great help desk which are always active & happy to help with any query.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello Greg,

Thank you so much for your kind review. We're happy to hear that our support team was able to help you.

Kind regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

Excellent support

Excellent support

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello,

Thank you so much for your review. It means a lot to us!

Kind regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

I was impressed with the Collegia…

I was impressed with the Collegia Payroll from the start as it made things simple for a novice like me. The biggest thing for anyone with no knowledge of payroll software is if you make a mistake where do you find help, well there team was magnificent and had so much patience with their support, I cant recommend them enough.

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello Ansley,

Thank you so much for your review. We’re really pleased to hear that Collegia FreePayroll made the process simple for you and that our support team was able to help whenever you needed it. We truly appreciate your recommendation.

Kind regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

I am really new to all of this and Cri…

I am really new to all of this and Cri was very helpful in talking me through the steps and all my many questions i had regarding payroll and the contributions etc. Helped me clear up my queries. Thank you great service!

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hi Jarred,

Thank you for your lovely feedback! We’re glad to hear that Cri was able to help and make everything clearer for you.

Kind regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

they are very helpful

they are very helpful

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello

Thank you very much for your feedback! We’re pleased to hear that our team was supportive.

Best regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

Excellent

Always quick replies on customer support,
easy to use system.

17 de novembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hi Thomas,

Thank you so much for your review. Our team is always ready to help you!

Best regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

I’ve had an exceptional experience with…

I’ve had an exceptional experience with Collegia, thanks to the incredible support from Lisa, Eduardo, and Cri. Each of them went above and beyond to make the entire process smooth, clear, and genuinely enjoyable.

Lisa was wonderfully attentive and consistently proactive, making sure every detail was addressed with care. Eduardo provided insightful guidance and showed a level of professionalism that made me feel fully supported at every step. Cri was patient, friendly, and incredibly effective in resolving questions quickly and thoroughly.

Their combined effort made all the difference. It’s rare to encounter a team so dedicated, responsive, and genuinely committed to helping others succeed. I’m truly grateful for their support and highly recommend Collegia—especially this outstanding trio!

14 de novembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hi Pat,

Thank you for your wonderful review! We’re thrilled to hear that Lisa, Eduardo, and Cri made your experience smooth and enjoyable. Your recommendation means a lot to us. If you ever need anything else, we’re here to help.

Kind regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

Easy to use & great support

Easy to use product and great, responsive customer support

14 de novembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hi Toby,

Thank you so much for your kind review. We are glad to hear that our team has provided great support.

Best regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

Very simple system

Very simple system to use and there always someone there to help with questions

29 de outubro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello,

Thank you so much for your kind review. Our team is always ready to help you!

Best regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

Easy onboarding process

Easy onboarding process, helpful live chat if you're new to payroll, and a great interface. Looking forward to using this software each week.

20 de outubro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello Zenith,

Thank you so much for your kind words! We are glad to hear that our team has provided great support.

Best regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

Massive thank you to Cri

I want to personally give a massive thank you to Cri - very quick with responses I feel like I am speaking to a real human. They give me genuine responses and actually tried to help exhaust different scenarios and work with me to help on a admin issue. The fact that they said lets jump on a Facetime call next week when my code arrives so we can continue on resolving this is just very kind and the support i need. I've felt very supported and not anxious anymore

1 de outubro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hi Chrissy,

Thank you so much for sharing your experience! We’re thrilled to hear that Cri was able to provide such genuine and caring support. It’s wonderful to know you felt truly helped and reassured.

Best regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

It's FREE, and performs way better than expected

As a small business owner, it is not easy to find a cheap and user-friendly payroll software. I'm glad I saw the advertisement for Collegia Freepayroll and tried it out. I have been using it for three months now, and everything is going smoothly and is easy to understand. The built-in Collegia Pension is very suitable, and other features you need can be found in just a few clicks. Additionally, as a free online software, Collegia's customer service is really timely, with real people always available to answer questions online. Sincerely recommend.

30 de setembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello,

Thank you for your thoughtful review! We’re so glad FreePayroll has been a great fit for your business and that you’ve found it easy to use. It’s wonderful to know our customer service has been helpful, we really appreciate your recommendation!

Best regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

Absolutely love this payroll software

Absolutely love this payroll software! It’s so easy to use and makes payroll feel effortless compared to other systems I’ve tried. Everything just works smoothly, and whenever I needed help, the support team were fantastic quick and super friendly.

29 de setembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello,

Thank you so much for your wonderful review! We’re delighted to hear you find FreePayroll easy to use and that our support team has been so helpful. We truly appreciate your kind words!

Kind regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

I use Collegia for our payroll for a…

I use Collegia for our payroll for a small number of employees. It works brilliantly for us and is totally free! I have had a few times I needed to contact their online chat and they always respond very quickly and are able to provide the correct solution. Great free service.

29 de setembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello,

Thank you for your lovely feedback! We’re happy to know FreePayroll has been working well for your team and that our support has been helpful. We really appreciate your recommendation!

Kind regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

Reliable, Easy-to-Use Payroll with Excellent Support!

I've been using Collegia FreePayroll for almost 2 years now, and it's been a great experience. The platform is simple, easy to use, and takes the hassle out of payroll. Whenever I've run into an issue or had a question, the live chat agents have been incredibly helpful ,they respond quickly and always make sure the problem gets sorted. Highly recommend it to anyone looking for a straightforward, reliable payroll solution!

29 de setembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hi Joe,

Thank you so much for your kind words! We’re glad to hear you’ve had a great experience with FreePayroll and our support team. Your recommendation means a lot to us!

Kind regards,

Collegia FreePayroll Team

Avaliado com 5 de um total de 5 estrelas

Very responsive and knowledgeable support

Great service and support, would highly recommend

22 de setembro de 2025
Avaliação não solicitada
logotipo da Collegia FreePayroll

Resposta da Collegia FreePayroll

Hello David,

Thank you so much for your kind review! We are glad to hear that our team has provided great support.

Best regards,

Collegia FreePayroll Team

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