Parasol's Pensons Team, Robert in this case, always provides fast replies to private SIPP pension contribution queries. Also the replies are on point, straight forward and to the point - not always a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a very smooth onboarding process with Parasol. Everything was clear, straightforward, and easy to follow from the start. The support team has been amazing, very responsive, helpful, and profes... Ver mais
A empresa respondeu
I have been using Parasol as my first ever umbrella company for the last 18 months. Becoming a contractor can be a nervous/unsure time, but everything has been demystified. From setup to ongoing sup... Ver mais
A empresa respondeu
Everything set up by lunch on third day of contract, enabling me to submit timesheets on time rather than a couple of weeks late (so, much more efficient than previous Umbrella company)
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Serving the agile workforce with Umbrella payroll you can trust. Interested in finding out more? Let's talk!
Informações de contato
840 Ibis Court, WA1 1RL, Warrington, Reino Unido
- 01925 645265
- bestadvice@parasolgroup.co.uk
- www.parasolgroup.co.uk
4,6
Excelente
6 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful.
Very helpful.
Customer service was excellent and prompt.
21 de abril de 2026
Avaliação não solicitada
Resposta de Parasol
We're happy to hear that our Employee Support Team were helpful and prompt for you. We appreciate your positive feedback!
Excellent Service!
All very organised and very well set up, making the transition to join very easy. The staff were extremely helpful on the phone too.
21 de abril de 2026
Resposta de Parasol
We're happy to hear that you found it easy to join, and that you found our setup organised. We appreciate your feedback regarding our helpful staff!
Resposta de Parasol
We really appreciate your positive feedback, thank you!
Tania was the most helpful person…
Tania was the most helpful person possible in this process….she could not have been more helpful or pleasant to deal with. One hundred out of ten.
😊😊👍👍
20 de abril de 2026
Resposta de Parasol
We're so happy to hear that you had such a positive experience. It's wonderful to know that our Tania was so helpful. Thank you for your amazing feedback!
thanks melissa
Melissa dealt with my issue quickly and professionally with a friendly manner.
20 de abril de 2026
Avaliação não solicitada
Resposta de Parasol
We're happy that your issue was addressed quickly and professionally, and that you found the interaction with Melissa friendly. We appreciate your feedback!
Amazing Lorraine Tench
Amazing. I have received a great help and an immediate attention to my requirement of employer contribution into my private pension. Lorraine Tench is really awesome. Thanks a lot
17 de abril de 2026
Avaliação não solicitada
Resposta de Parasol
We're happy to hear that you received great help and immediate attention regarding your employer contribution. We appreciate your awesome feedback, thank you!
Fast and excellent service
17 de abril de 2026
Avaliação não solicitada
Resposta de Parasol
We're glad you found our support fast and excellent. We appreciate your feedback and your time.
Reasonably efficient
Everything set up by lunch on third day of contract, enabling me to submit timesheets on time rather than a couple of weeks late (so, much more efficient than previous Umbrella company)
17 de abril de 2026
Resposta de Parasol
We're happy to hear that our setup process allowed you to submit timesheets promptly. Thank you for your feedback; we appreciate you acknowledging our efficiency. We look forward to working with you.
Parasol Review
I worked for Parasol for a number of years and always found them to be very professional and helpful. Lately I realized I did not have a P60 for a past tax year and Eva was extremely helpful and got it for me straight away. hanks Eva
17 de abril de 2026
Avaliação não solicitada
Resposta de Parasol
We appreciate your positive feedback regarding our professionalism and support throughout your time working with us. We're glad Eva could assist you in retrieving your P60 promptly.
Great response and service
Great response and service. Thank you Andy Q.
17 de abril de 2026
Avaliação não solicitada
Resposta de Parasol
We appreciate you sharing your positive experience. We are so glad you were happy with the great support received from Andy.
Resposta de Parasol
We regret that you feel that you have had a bad experience. We will investigate immediately and a senior member of the team will be in touch directly.
Poor attention to detail…
Poor attention to detail- name wrong on system so couldn’t be found. Portal Emails all sent to a client address so I couldn’t see them to sign the contract
and access to portal only arrange 24 hours after I started my contract date.
16 de abril de 2026
Resposta de Parasol
We appreciate you bringing these issues to our attention. We're sorry your information was incorrect, and you had trouble accessing important communications and the portal. We'll investigate immediately and a senior member of the team will be in touch directly.
Been using parasol for the last 5…
Been using parasol for the last 5 months always had positive experiences with them
Sometimes had problems with late payments however they are easily contactable and quick to rectify any issues
16 de abril de 2026
Avaliação não solicitada
Resposta de Parasol
We're happy to hear that you've generally had positive experiences. We appreciate your feedback regarding the payment issues and are glad we could quickly resolve them for you. Thanks for your review.
A swift & prompt turnaround for a…
A swift and prompt turnaround for a reference request. Courtesy mail follow up too. Thank you for a great service.
16 de abril de 2026
Avaliação não solicitada
Resposta de Parasol
We're happy to hear that our promptness and follow-up on your reference request met your expectations. Thank you for your positive feedback and for recognising the support!
It took a while to get the correct…
It took a while to get the correct information across to me as a new starter to be able to access on boarding and there where times I felt that nobody was listening to what the problems where as they kept sending the same email to me and trying to call me when I was working
14 de abril de 2026
Resposta de Parasol
We appreciate your feedback and apologise for the onboarding difficulties. We're sorry that the information wasn't clear initially and that our communication missed the mark. We'll review our processes to improve the new starter experience.
Helped me all the way
For me they have been with me from start to finish
guiding me all the way Thank you
15 de abril de 2026
Resposta de Parasol
We're happy to hear that we could guide you effectively from beginning to end. Thank you for your kind words!
Seamless set up
My first time needing to use this kind of company and I’ve been really impressed by the responsiveness and level of information I’ve been given all through the onboarding process.
15 de abril de 2026
Resposta de Parasol
We're happy to hear that you've been impressed with our responsiveness and the information provided during onboarding. Thank you for sharing your positive first experience!
Efficient and fantastic communication
14 de abril de 2026
Resposta de Parasol
We appreciate you taking the time to share your wonderful experience!
I had a very smooth onboarding process…
I had a very smooth onboarding process with Parasol. Everything was clear, straightforward, and easy to follow from the start.
The support team has been amazing, very responsive, helpful, and professional throughout.
Overall, it’s been a great experience so far, and I’m really looking forward to being part of Parasol going forward.
15 de abril de 2026
Resposta de Parasol
We're happy to hear that your onboarding was smooth and straightforward! It's great to know our support team has been responsive and helpful. We appreciate your positive feedback and are excited to have you with us!
Resposta de Parasol
We're so glad to hear that you had such a great experience. Thank you for your positive feedback!
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