Freestart plc Avaliações 

251
O TrustScore é 2 de um total de 5

1,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Been with Freestart for years but had no functioning email for over 4 weeks now and the effect its having an my business is terrible. Legal documents are not being received having an impact on my clie... Ver mais

Avaliado com 3 de um total de 5 estrelas

We did have problems initially with getting this mobile friendly site up and running, it has only been running very recently and there have still been some teething problems. But I have to say tha... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

The web site is not as good as I had hoped nor is their commitment. our website is still not working correctly despite numerous phone calls. Five phone calls to get our Facebook and Twitter links ad... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I can never get onto my website control panel without endless hassle. We apparently have to change our password every three months. However, everytime I go on it it says my login details are not ac... Ver mais

Detalhes da empresa

  1. Web Designer

Escrito pela empresa

Website Builder - Freestart empowering you to build your website anytime, anywhere and from any computer


Informações de contato

1,9

Ruim

O TrustScore é 2 de um total de 5

251 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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1,9

Todas as avaliações

(251)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

Since moving our Marketing and web…

Since moving our Marketing and web design needs to Freestart, our Google rankings have increased and website traffic is rising. From the digital marketing and SEO support we receive from Michael, Nathan and their team, to the technical wonders of Roberts web design, we have had nothing but positive results so far.
An email or phone call is always responded to swiftly. No task is to small or large. And all completed in a friendly and professional manor!!

8 de fevereiro de 2020
Avaliação não solicitada
logotipo da Freestart plc

Resposta da Freestart plc

Hi Emma,

Thank you for taking the time to write us such a glowing review. We always strive to provide an excellent service to all our customers and will certainly pass on your fantastic feedback to Nathan and his team.

Regards

Avaliado com 5 de um total de 5 estrelas

Great Tailor Made Service

We have been customers of Freestart for the last 4 months & have already seen an increase in ranking, site traffic & enquiries.
Overall delighted we swicthed SEO Providers, Michael Has been super helpful & really easy to deal with

21 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service SEO & Website

My work Lode has doubled since Michael and the team launched my website.
I get regular emails and calls telling me how the site is doing from Michael, and recommended little changes to increase the website visits.
I would highly recommend Michael and his team to anyone and everyone who wants a website. First Choice Appliance Repair.

8 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

long time website owner

I have been with Freestart since 2012, with my two websites having gone through numerous upgrades and changes over the past few years. If there is ever anything I am unsure of regarding the web site, a quick call or email to their support team puts my mind at ease. They nearly always have a solution for me, but if not, they make the effort to get an answer or solution from someone who can help. I am very proud of my sites as they look quite professional, which is due in part their designers who have a great eye for detail and brought forth a few ideas I would never have thought of.

18 de junho de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

Absolute joke of a company. Useless and incompetent customer support . Avoid at all costs . Paid over £200 for an upgrade and received nothing .! RIP OFF !

10 de junho de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unbelievable service!!

Unbelievable service!!! took our payment, but we never got that website we ordered, year later they took again payment from our card, they said we got subscription with them!!!!???? Asked, what have you done for us so you take payment from us, they said- we have done nothing!!!!!!!!!!!!!!!!

15 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Freestart are undeniably FANTASTIC

Freestart are undeniably FANTASTIC. NO marketing or social media Keyword can substitute their hands-on proactive approach to everything they do! They built my website from scratch, they came up with the best flavour, tone, feel and concept that applied to my business and I am thrilled with the outcome. We are THE VINTAGE PATTERN SHOP and I could not be happier and neither could my customers as I get endless positive comments from them. Their staff are helpful, approachable, friendly and no task is too much for them to take on. My business has grown since they created my website, the optimisation has been enormously successful because their hard work applied to it. The blogs they write for me are well written, professional and the detail to historical information is 100% correct. They got us on Google front page after a relatively short time, and I am so happy with the way Hannah has dealt with this side of the business, I could not be happier! Hannah, Rob and all the team at FREESTART are SUPER, A BIG THANK YOU from the bottom of my heart....Sonya Smith-Hughes xx. They do EXACTLY what they say they will do. They chase the customers vision and not the money! The proof is in the pudding, take a peek: The Vintage Patten Shop

16 de novembro de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

constant spam an junk mail

I have had my website with freestart for a few years, unfortunately it just went down hill, I receive less enquiries an more junk mail an spam on a daily basis than I have ever had!

I have contacted the company but it has just escalated an now I don't know how to stop all the spamming.

Freestart contact me constantly asking me to pay more to improve my website but when I first joined it was fine since I have chosen not to pay extra it now has an unsafe sign above it which I now have to pay a lot of money to remove this.

Unfortunately I now wish I had set my website up with another company & feel I have wasted a lot of time an money.

1 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Recommended

Freestart has great technical services and as a new business owner, I wholeheartedly can't fault their level of commitment to their customers.

I dealt directly with Wayne and his professionalism and expertise are second to none going the extra mile to resolve an issue.

17 de maio de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good company to deal with.

We have been working with Freestart since 2009. Our website is lovely. Very easy to update via the control panel and any issues we have are soon sorted out by the technical team.
Freestart do our optimization and keep us at the top of the page and at the top of Google maps
We are kept up to date with any new issue found on the internet.
The team members we have dealt with have always been very friendly and professional.

30 de janeiro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can never seem to upload photos …

I can never seem to upload photos outside working hours. Spent all night tonight trying to change photos but they just won't upload. I then have to wait till opening hours to ask and it does get sorted and one of the reps in particular is really helpful . Initially I thought it must be me that is doing something wrong but this evening I have spent ages with no success. I have tried clearing browser history, going incognito etc which is what they tell me to do but still no luck. This is happening all the time so frustrating as I can not get on with anything. I am wondering if the website is not being maintained properly outside opening hours?
Finally sorted, took a bit of time but thank you so much Stu for all your patience and hard work sorting out the issue.

2 de janeiro de 2018
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Took a lot of communication to get site …

Have had site for a few years now. Took a lot of communication to get site sorted out, and once the basic template has been completed they are very reluctant to alter anything, even if it is their misinterpretation of the design asked for. Have had changes made and some have been very easy, but some email communications take far too long to get a response. All in all site is good, but considering that once everything is up and running there is nothing to do except maintain hosting it would be good if they could communicate more efficiently. It is also impossible to contact their CEO's (Earl Crooks). On the phone the staff are generally very helpful.

31 de dezembro de 2017
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I have used Freestart for several years …

I have used Freestart for several years now to host my website and provide my Company with a domain name.

I have always found the staff to be courteous and professional at all times and the website stable and always available. On the few occasions I have had issues they have been resolved quickly and a full explanation for the issue was provided.

There are other providers out there but I would have no hesitation in recommending Freestart and would happily use again.

22 de novembro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very impressed with the way Amy handled …

Very impressed with the way Amy handled all my queries .
She is very professional and knowledgeable in all aspects of website requirements
Corrections / alterations were carried out promptly and efficiently and I was kept informed at all times.
Highly recommended
Thanks again Amy

8 de setembro de 2017
Avaliação não solicitada

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