Freshways Avaliações 

75
•
O TrustScore é 1.5 de um total de 5

1,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Always spoils I thought it was my fridge nope it's the absolute garbage they sell Tried to call them they wasn't interested. This is an Indian firm apparently nijja dairy il never buy anything rela... Ver mais

Avaliado com 1 de um total de 5 estrelas

Has often been off at the point of buying it, and almost always goes off within the date. Something fishy is going on here due to it being consistently bad. I'm surprised food standards have not been... Ver mais

Avaliado com 1 de um total de 5 estrelas

0.11111 star rating not available. The milk always goes off within the date. It’s absolute trash. Least it’s labelled so I know when to avoid going forward. Scumbags

Avaliado com 3 de um total de 5 estrelas

There's a corner shop close to me that sells this brand of milk. However I always go for the small 1 pint because once that top is opened you are on the clock. Doesn't matter if it's refrigerated, t... Ver mais

Detalhes da empresa

  1. Entrega de leite
  2. também em
  3. Fornecedor de Laticínios
  4. Laticínios

Escrito pela empresa

It’s all in the delivery! We’re proud to offer the freshest milk and dairy products on the market. Our distribution network gets your order from the farm to your door in hours. We do the hard work; you milk the rewards.


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

75 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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1,3

Todas as avaliações

(75)

25 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Awful tasting milk

Not sure what is so different about this milk compared to others, but it tastes awful. I thought it was just me until my children started complaining. I absolutely avoid buying this milk, it’s vile

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sour Milk

Our local shop sells freshways milk. And I never learn my lesson. Often within 2 days of opening the milk is off 3 days if lucky. Cheap tescos or Aldi milk you'll easily get a week+

Stay away from this company, producing waste of money products.

9 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sour Milk well within date

Opened two different bottles of their whole milk this week from 2 different shops.....both bottles were dated 4 days before expiry date was up....something going on here!

14 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I genuinely thought our fridge wasn't…

I genuinely thought our fridge wasn't running properly and I'd have to buy a new one because every time I bought milk which was freshways from my local shop it kept going off within 2-3 days, we were in a supermarket and I bought craven Dale it lasted a week, I bought freshways from a different shop near to me thinking my local wasn't storing it correctly and the low and behold 3 days went sour, this brand is awful I won't ever buy it again and my suggestion to anybody is don't either.

3 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Freshways? Haha

For a company called Freshways this Milk is anything but Fresh! They stock this brand in a local store. I purchased this milk yesterday and opened it this morning and it was already bad! Terrible smell and taste! Thought I was just unlucky until I saw the TrustPilot reviews! Seems this brand cannot be trusted! Avoid as we can't all be wrong.

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Can't put 0 star review so minus 5 from…

Can't put 0 star review so minus 5 from me. Say whatever you want freshways your milk is always off before the use by date I asked a friend to pick me up some milk and it was this off rubbish it stank as usual so straight down the toilet again

8 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Went for a bowl of cereal milk date was…

Went for a bowl of cereal milk date was in date it said 11th July it’s the 6th and it was revolting completely gone off freshways more like moldways I got bamboozled into consuming gone off milk

6 de julho de 2025
Avaliação não solicitada
logotipo da Freshways

Resposta da Freshways

Hi Callum,

We are sorry to hear that you experienced issues with the milk you purchased from us.
We assure you that our products undergo rigorous quality checks and the shelf-life is determined through extensive testing.
If you wouldn't mind would you be able to send us some more information and images regarding the issues you've had in an E-mail to hello@freshways.co.uk and we can look into this more for you.

Thanks, Arun

Avaliado com 1 de um total de 5 estrelas

Off milk

The milk is constantly going off 2 - 3 days before the best before date, despite being stored correctly.

9 de junho de 2025
Avaliação não solicitada
logotipo da Freshways

Resposta da Freshways

Hi Philippa,

We are sorry to hear that you experienced issues with the milk you purchased from us.
We assure you that our products undergo rigorous quality checks and the shelf-life is determined through extensive testing.
If you wouldn't mind would you be able to send us some more information and images regarding the issues you've had in an E-mail to hello@freshways.co.uk and we can look into this more for you.

Thanks, Arun

Avaliado com 1 de um total de 5 estrelas

Freshways.co.uk - Their customer service is as disappointing as their milk!

Freshways.co.uk should consider rebranding; incorporating the word "Fresh" into their name is an insult to my taste buds!

I recently purchased a 2-litre bottle of their Whole Milk from my local Bargain Booze. It wasn't cheap at £1.79, but I was desperate for milk, so I paid the extra price.

A few minutes after arriving home, I opened the milk only to be greeted by a rather unpleasant plastic aroma and taste, rendering the product completely unusable. Concerned that the milk might have been contaminated, I contacted Freshways and received a half-hearted apology with no offer for any resolution.

Their customer service is as disappointing as their milk! They claimed to keep a sample of every batch, which they test in their lab, and insisted that they found nothing wrong. That was the end of their response.

If I owned this company, I would be quite upset that my customers were having such a poor experience. I wouldn't ignore their feedback. At the very least, I would initiate an investigation into what might be going wrong. Simply responding to a complaint by saying they tested a sample and refusing to acknowledge other aspects of the manufacturing or delivery process feels like burying one’s head in the sand.

Shame on you, Freshways, for not caring enough; your customers deserve so much better!

**Update**

In response to the owner, I sent you a copy of my original email complaint at the beginning of July. You have not replied!

26 de maio de 2025
Avaliação não solicitada
logotipo da Freshways

Resposta da Freshways

Hi Christopher,

We are sorry to hear that you experienced issues with the milk you purchased from us and the poor customer service you received afterwards.
We assure you that our products undergo rigorous quality checks and the shelf-life is determined through extensive testing.
If you wouldn't mind would you be able to send us some more information and images regarding the issues you've had in an E-mail to hello@freshways.co.uk and we can look into this more for you and come to a resolution.

Thanks, Arun

Avaliado com 1 de um total de 5 estrelas

Freshways milk is consistently bad

Freshways milk is consistently bad. Never tastes fresh, always has a stale aftertaste and goes off incredibly quickly.
Should be called Sourways with how many I've bought that have gone off.
I completely avoid this product now whenever I see it!

1 de maio de 2025
Avaliação não solicitada
logotipo da Freshways

Resposta da Freshways

Hi Mrs Viney,

We are sorry to hear that you experienced issues with the milk you purchased from us.
We assure you that our products undergo rigorous quality checks and the shelf-life is determined through extensive testing.
If you wouldn't mind would you be able to send us some more information and images regarding the issues you've had in an E-mail to hello@freshways.co.uk and we can look into this more for you.

Thanks, Arun

Avaliado com 1 de um total de 5 estrelas

Their semi skimmed milk tastes…

Their semi skimmed milk tastes disgusting, it's like there's some kind of horrible chemical added to it. Undrinkable.

25 de março de 2025
Avaliação não solicitada
logotipo da Freshways

Resposta da Freshways

Hi Geoff,

We are sorry to hear that you experienced issues with the milk you purchased from us.
We assure you that our products undergo rigorous quality checks and the shelf-life is determined through extensive testing.
If you wouldn't mind would you be able to send us some more information and images regarding the issues you've had in an E-mail to hello@freshways.co.uk and we can look into this more for you.

Thanks, Arun

Avaliado com 1 de um total de 5 estrelas

Off before Use By date

Second time I have bought Freshways milk. Both bottles sour before the use by date. The latest one just one day after opening. This seems to be a common issue. Something dodgy going on, I suspect.

2 de março de 2025
Avaliação não solicitada
logotipo da Freshways

Resposta da Freshways

Hi,

We are sorry to hear that you experienced issues with the milk you purchased from us.
We assure you that our products undergo rigorous quality checks and the shelf-life is determined through extensive testing.
If you wouldn't mind would you be able to send us some more information and images regarding the issues you've had in an E-mail to hello@freshways.co.uk and we can look into this more for you.

Thanks, Arun

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