Fridja Avaliações 

275
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brilliant experience from start to finish. The postage was incredibly fast, and the tracking was spot on, keeping me updated the whole way. ​The products themselves are of the absolute highest qualit... Ver mais

Avaliado com 4 de um total de 5 estrelas

29/08/2026 Hi everyone. I am updating my review, due to excellent customer service from Fridja. Sadly I had to send my oven back, which saddened me as it really is a lovely oven. If you’re thi... Ver mais

Avaliado com 5 de um total de 5 estrelas

On recommendation I bought a portable blender that I’d never heard of to replace my Blendjet. It took a while to arrive, but that was UPS’s fault, plus packaging was pretty banged up and parts missing... Ver mais

Avaliado com 5 de um total de 5 estrelas

Hugest thanks to Fridja for pulling out the stops and rescuing us just as our F10 steamer stopped working just before my daughter's wedding (shout out to Joanne :) It's a great little steamer but wh... Ver mais

Detalhes da empresa

  1. Loja de Eletrodomésticos
  2. também em
  3. Loja
  4. Loja de Balcões

Escrito pela empresa

Fridja is a British company that develops, retails and wholesales innovative home appliances since 2010! Our flagship products are clothes steamers and juicers. Many thanks for finding our TrustPilot profile!


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

275 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(275)

76 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I've been using the Fridja F2500 Whole…

I've been using the Fridja F2500 Whole Fruit Juicer and it's genuinely impressive. It zips through whole fruits and veggies, saving me time and effort. The motor is powerful yet surprisingly quiet, and the wide chute is great for larger pieces, avoiding the need to chop everything finely.

Cleaning is straightforward since it's easy to take apart and safe for the dishwasher. The anti-drip feature keeps my kitchen tidy, too. The juice comes out fresh and flavourful, encouraging me to try new combinations daily.

It's a solid piece of equipment that looks good on the counter and feels built to last. Although it’s a bit pricey, the performance and quality make it worth the cost. Perfect for anyone serious about juicing!

12 de abril de 2024
Avaliação não solicitada
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Resposta da Fridja

Hello Ben David!

Thank you so much for taking the time to share your positive experience with our Fridja F2500 Whole Fruit Juicer. We’re delighted to hear that it has met your juicing needs effectively!

Your feedback on the quality and design of our juicer is very valuable to us. Although the price is a consideration, it's wonderful to hear that you feel the performance justifies the investment.

Thank you for choosing Fridja, and we hope you continue to enjoy many more delicious and healthy juices!

Warm regards
John Hughes
Team Fridja

Avaliado com 5 de um total de 5 estrelas

Amazing easy to use machine

Amazing easy to use machine! AMAZING juices!😍 Thanks so much Fridja

13 de março de 2024
Avaliação não solicitada
logotipo da Fridja

Resposta da Fridja

Hi Mrs Khan,

We're thrilled to hear you're loving your juicer and the juices you're making! Thank you for the wonderful feedback.

Happy juicing!

Best,
John Hughes
Team Fridja

Avaliado com 5 de um total de 5 estrelas

I bought a Fridja f2500 and absoltuely…

I bought a Fridja f2500 and absoltuely love it. You just put the produce in and let it juice. Highly recommended,

8 de março de 2024
Avaliação não solicitada
logotipo da Fridja

Resposta da Fridja

Hi Emma!

Thanks for recommending the f2500! We're so glad you're enjoying it and finding it easy to use.

Happy juicing!

Kind regards
John Hughes
Team Fridja

Avaliado com 5 de um total de 5 estrelas

Great product!

I bought a steamer and brought it back to Sri Lanka, I use it everyday. Very nice quality and fast delivery to our UK address

7 de março de 2024
Avaliação não solicitada
logotipo da Fridja

Resposta da Fridja

Hey Damitha!

Wow, your steamer's been on quite the journey! We're thrilled it's settling into Sri Lankan life so nicely and keeping up with your daily demands. Thanks for taking it on a little adventure and for the shout-out about our speedy delivery!

Best wishes
John Hughes
Team Fridja

Avaliado com 2 de um total de 5 estrelas

Poor experience after steamer suddenly stopped working

My steamer stopped working, after seeking their advise Fridja suggested a new hose. I ordered one, tried it and discovered that wasn’t the problem so packaged it to return. Returns has to be done via email, my request was rejected, the reason being I had ‘used’ the item. Now I’m left with a still broken steamer and a brand new hose at a cost of £40. It’s a disgrace, I won’t shop from them again, I’ve only had the £200 steamer 2 months over 2 years!

14 de dezembro de 2023
Avaliação não solicitada
logotipo da Fridja

Resposta da Fridja

Hi Sarah

Thank you for your message and we're sorry to hear about your experience. Unfortunately, the warranty on this machine had expired.

However, we would be happy to help with a discount code on a service, which should be a very low cost and should get your steamer up and running again quickly.

Again, we apologise for any inconvenience and hope you'll take us up on a discounted service so your steamer is back up and running. Please get in touch.

Thanks
Ava Lane
Team Fridja

Avaliado com 2 de um total de 5 estrelas

Poor customer care

The juicer I purchased direct from Fridja 10 months ago. It worked well until the plastic strainer cracked. I contacted Fridja as I thought it was under warranty, however they stated that as it was “a refurbished” item, the warranty was only 6 months. A replacement strainer is £40 plus p&p which really seems excessive as it’s such a small part. The aftercare failed as I asked for some leniency. Unfortunately the juicer will have to be disposed of as I hoped the customer service would be better.

Thank you for your reply from my November review and offer of a discount. 20% still equates to £40 ($50) including postage for replacement of the small clear plastic object which broke. My review is in response of the “customer service” I received, not the product. I don’t doubt that many customers have had their their Fridja products for years. It’s when things go wrong is a mark and quality of a company that supplies excellent customer support.
Thank you

20 de novembro de 2023
Avaliação não solicitada
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Resposta da Fridja

Hi Neil,

We're sorry to read your review and about your experience.

Refurbished products should last for many years and do in the majority of cases. If a replacement strainer was needed due to a crack after such a short time, it might have been subjected to stress that's not suitable for juicing, ie excessive hard skin or stones. In addition, the strainer is not suitable for high temperature dishwasher washing.

Typically customers have an f1900 juicer for years trouble free without needing replacement parts.

However saying this, we are happy to help if you contact us with a discount code for a replacement part. We only want happy customers.

Many thanks
Ava Lane
Team Fridja

Avaliado com 3 de um total de 5 estrelas

FRIDJA f1000 Professional Vertical Garment Steamer

For the price this steamer could be better quality. The hose is too lightweigt and the head could be more substantial as well. the pole has too much give. I won't be using the hanger attachement, it's very flimsy and does not sit firmly on the pole. I'm sure that my husband would eventually snap it. Also, the glove is one of the cheapest I've seen, I decided to continue using the glove from our previous steamer. Over all not impressed.

14 de setembro de 2023
Avaliação não solicitada
logotipo da Fridja

Resposta da Fridja

Hi Les,

Thank you for your feedback, we will take it on board.

We think that the f1000 can do a fantastic job removing creases and refreshing fabrics. However, we also believe that there is room for improvement. We strive as a company to improve.

If you have time, please check out our new f1200 model, which I believe you might prefer. 🙂

Thanks
Ava Lane
Team Fridja

Avaliado com 5 de um total de 5 estrelas

Great customer service

I had an issue with my juicer. I contacted customer services who acted swiftly and sent a replacement part immediately. Great service. Thanks team.

17 de julho de 2023
Avaliação não solicitada
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Resposta da Fridja

Hi,

Thank you so much for your kind words!

Best wishes
Ava Lane
Team Fridja

Avaliado com 5 de um total de 5 estrelas

Great response from customer service…

Great response from customer service when my clothes steamer developed a fault. They responded very promptly and immediately arranged to send a replacement part.

9 de maio de 2023
Avaliação não solicitada
logotipo da Fridja

Resposta da Fridja

Hi Ser,

Thank you very much for taking the time to review us.

Steam on!

Best
Ava Lane
Team Fridja

Avaliado com 5 de um total de 5 estrelas

Great products

This is the second time I made a purchase in the fridja website. Prior to this I contacted them as my old steamer stopped working and they were very friendly with a quick reply.
I will say that I am very happy with the steamers, it is the perfect product for my shirts, working clothes and any delicate clothing

11 de abril de 2023
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Resposta da Fridja

Hi Ana

Thank you so much for your review and repeat order! You're an ace customer ✨

Thanks
Ava Lane
Team Fridja

Avaliado com 3 de um total de 5 estrelas

I have an F1500 Clothes Steamer which I…

I have an F1500 Clothes Steamer which I bought from Fridja's ebay store.

It has only ever been used a handful of times and I stopped using it as the steam output began remaining on at all times... even when the steam trigger was not being used.
This has the effect of not allowing sufficient steam pressure to be built up within the machine to enable it to run as it should. It currently just about wheezes by and steaming anything becomes a laborious chore.

I have tried calling the fridja helpline however it did not get answered and instead I was treated to some jazz music in the background and a voice informing me that the line is unavailable and that i have to email instead. Shortly after this a friendly representative called me back (which was an unexpected surprise) and asked me to send the details via email to enable the technical team to assist in resolving the issue.

Whilst the steamer worked it was in fact very good at what it did.

I am hopeful for a helpful reply.

2 de maio de 2023
Avaliação não solicitada
logotipo da Fridja

Resposta da Fridja

Hi Mr Me,

Our team has replied to you earlier this month. We hope to hear from you soon.

Thank you
Ava Lane
Team Fridja

Avaliado com 5 de um total de 5 estrelas

Great device

12 de abril de 2023
logotipo da Fridja

Resposta da Fridja

Hi Alireza

Thank you so much for taking the time to review our juicer! I hope you got to enjoy a juice today 😁

Best wishes
Ava Lane
Team Fridja

Avaliado com 4 de um total de 5 estrelas

Decent for the price

This juicer is pretty good. It doesn’t extract as much juice from my veggies as my previous juicer, but that was a more expensive brand. I hate the blade half way down the shoot, as I think it is plain dangerous without being helpful. It is also a pain to juice celery as you have to chop it up so it doesn’t get stuck. Having said all that it is on the cheap side so holds up ok. I also appreciate that it is a smaller company and some of the juicer is made in the UK.

28 de março de 2023
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Resposta da Fridja

Hi Jean,

Thank you so much for your review, it really makes a difference.

Best wishes
Ava Lave
Team Fridja

Avaliado com 5 de um total de 5 estrelas

5 star

I have been juicing for 10 years and can honestly say the fridja f1900 is a fantastic machine. Moreover the after sales staff were 10/10. Thank you

20 de abril de 2023
Avaliação não solicitada
logotipo da Fridja

Resposta da Fridja

Hi Iqram,

Thank you so much for getting in touch. It's great to hear that we met your high standards!

Kind regards
Ava Lane
Team Fridja

Avaliado com 1 de um total de 5 estrelas

Have had 2 Fridja f1900 juicers

Have had 2 Fridja f1900 juicers, both broke within a short period of time. I understand now why companies charge so much more for good juicers as these cheap ones just aren't worth buying.

18 de abril de 2023
Avaliação não solicitada
logotipo da Fridja

Resposta da Fridja

Hi Ian,

We've looked into this and can see that we did swap one of your juicers even after it was out of guarantee as a gesture of goodwill.

Please get in contact if there's anything else we can help with.

Thanks
Ava Lane
Team Fridja.

Avaliado com 4 de um total de 5 estrelas

Very efficient juicer.

Very efficient juicer. Have used it for oranges,apples, pineapple and so on.
I just don't understand the use of the big blade in the shoot.

27 de março de 2023
logotipo da Fridja

Resposta da Fridja

Hi Sb,

Thank you so much for your review!

The blade can help half whole fruits before are masticated.

Many thanks
John Hughes
Team Fridja

Avaliado com 5 de um total de 5 estrelas

Higher quality at lower cost possible by Fridja. Highly appreciated.

I am impressed the quality Fridja cold press juicer delivered at the impressive price point. I know the similar quality from other brand at 3-4 times higher price.

3 de março de 2023
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Resposta da Fridja

Hi Mohd,

Thank you so much for your kind review! We try our best to produce great quality products and accessible prices. Thank you for letting us know your thoughts. It makes all the hard work worth it! 🎉

All the best
Ava Lane
Team Fridja

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery. Quality items.

9 de março de 2023
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Resposta da Fridja

Hi Niall,

So glad to hear you received your goods quickly and they're up to standard! Thank you!

All the best
Ava Lane
Team Fridja

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