Csaba was punctual, informative and confidently dealt with our issue. I would highly recommend this service. Csaba let me know how long it would take to resolve so that I was able to wait safely with... Ver mais
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Veja o que dizem as avaliações
After panic set in with putting the wrong fuel in, I phoned Fuel Finders just to see what the proverbial damage would be. Despite my slightly distressed state Ryan was kind, considerate and understand... Ver mais
I called fuel fixer after accidentally putting diesel in my petrol car. They instantly put me at ease and were able to attend in around an hour. They were also better priced and quicker than the RAC.... Ver mais
Clear, reassuring and helpful on the phone. Bela arrived within 40 minutes and drained and flushed the tank at the roadside. What a lovely man! He must deal with extremely embarrassed people every da... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Have you put PETROL in DIESEL? (Or diesel in a petrol car?) Call FUELFIXER NOW 0800 015 9564 or 07514 409700 Nationwide coverage, 24/7
Informações de contato
Linx House, 147-149 London Road, RH19 1ET, East Grinstead, Reino Unido
- 0800 015 9564
- enquiries@fuelfixeruk.co.uk
- www.fuelfixer.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Csaba was brilliant
Csaba was brilliant, very helpful and efficient. Fantastic customer service! Would definitely recommend.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
Thank you for sharing your experience. Csaba will be please to know you were happy with his service and would recommend us.
Best regards,
Aftercare Team
Fuel Fixer Ltd.
Ricky to the rescue today with helping…
Ricky to the rescue today with helping my brother whilst he was learning to drive. He was great help, very informative and friendly. Much appreciated!
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
We’re really glad Ricky could step in and provide support. Thanks for taking the time to share your feedback!
Warm regards,
Aftercare Team
Fuel Fixer Ltd.
Clear communication and very friendly…
Clear communication and very friendly staff
Bela was very good
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
Really pleased to hear Bela made the process smooth and approachable — your feedback means a lot.
Warm regards,
Aftercare Team
Fuel Fixer Ltd.
A perfect solution to my own mess
Honestly, the patience and kindness met when me and my partner were stressed was a godsend. Both Bela and Tom worked efficiently and precise. I hope I'm never in that position again, but If I ever am, I'll ring these guys.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
We're very happy to hear the team could make a stressful situation easier. Bela and Tom will be delighted that their approach made the right impression! Thank you for sharing.
All the best,
Aftercare Team
Fuel Fixer Ltd.
Excellent service !
They arrived on time and despite dreadful weather they sorted the problem . Both men were courteous and friendly , which for a lone woman driver is important. The job was done quickly , and they took me to nearby station to fuel up. It may seem expensive but for roadside help I cannot fault it. Excellent service.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
Thanks for taking the time to leave this. It’s great to hear the service met your expectations — even though the weather wasn’t on our side!
Best regards,
Aftercare Team
Fuel Fixer Ltd.
Bela and his colleague where brilliant
Bela and his colleague where brilliant, friendly and fast.
Made sure I got away with the car working well and didnt leave until I did.
Fast reaponse time, friendly, helpfull and resposive from the phone call till the end.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
Thanks for sharing!
We are very happy that we were able to help and get you back on the move again.
All the best,
Aftercare Team
Fuel Fixer Ltd.
Impressed.
Used Fuel Fixer today for the first time and I could not be more impressed. Hilary, Andy and Ryan were all amazing and made the whole situation a lot easier to deal with. Efficient, prompt and professional from start to finish. Had my car back up and running in no time. Highly recommend.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
Thanks for taking the time to leave this. It’s great to hear the job was done to your satisfaction. We appreciate your recommendation.
Safe travels,
Aftercare Team
Fuel Fixer Ltd.
Massive thank you to Ian and Lovell for…
Massive thank you to Ian and Lovell for taking care of me. Would pick this company again in a heart beat
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
Thanks for taking the time to leave this feedback. The team will be proud to hear your feedback and that you had such a positive experience.
Kind regards,
Aftercare Team
Fuel Fixer Ltd.
The man who came to my service was very…
The man who came to my service was very polite and efficient, service was excellent he explained everything as he went along. Really recommend!
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
We're really pleased you had a positive experience. Thank you for sharing - and for recommending us!
Best regards,
Aftercare Team
Fuel Fixer Ltd.
Answered the phone
Answered the phone . A couple of others cut me off!
Nice guy ricky turned up exactly on time. Great friendly service from both Michael and ricky. Got me back on the road.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
We're happy to hear you had a positive experience with Ricky and Michael — getting you back on the road safely is always our priority!
All the best,
Aftercare Team
Fuel Fixer Ltd.
Had an issue where id been a donut and…
Had an issue where id been a donut and stuck ad blue in the tank. Dave came out and fixed the issue straight away and was back on the road within an hour. Great guy to talk to, really knew his stuff. Hope i dont need to but would happily use again.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
Thanks for taking the time to leave this. We’re glad Dave could sort the AdBlue mishap quickly and get you safely back on the road. Safe travels.
Warm regards,
Aftercare Team
Fuel Fixer Ltd.
Great service from Bela
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
We’re pleased Bela could assist — thank you for your feedback.
All the best,
Aftercare Team
Fuel Fixer Ltd.
Fantastic up to the point around £20 of…
Fantastic up to the point around £20 of diesel filled. No where near there was 54 miles in. Rest of service was great.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
Thank you for the review. We are glad to hear that we did a good job.
The comment about the fuel is something we do receive every now and then and it's important to clarify - when you see your tank as empty, it will actually have 5-10 litres left in it, just not registering on the sensor. When we say it is empty after a fuel drain, it is completely empty. Therefore, when we add £20 of fuel, we do not have the 5-10 litres already in the tank, which is what you are used to seeing on your fuel gauge. We would have put in the amount stated, but it simply doesn't show as being the amount you are used to seeing.
We hope that this clarifies the matter - we can assure you that we would have put in £20.
Kind regards
Aftercare Team
Fuel Fixer Limited
The staff are amazing very helpful and…
The staff are amazing very helpful and efficient .Michal arrived exactly when they said they would and got my car back on the road after I mistakenly put petrol in my diesel car .would highly recommend this company to anyone . Thank you
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
Thanks for sharing. It's definitely a pleasure to know we delivered for you when needed and got you moving once more. Thank you also for recommending us!
Kind regards,
Afterare Team
Fuel Fixer Ltd.
Fuel Fixer the go to company for fixing fuel the wrong fuel in your tank
Gabe turned on time , very polite helpful and knowledgeable, actually a pleasure to speak to , he completed the job with no issues no mess, car is actually running better now than it was previously ( before I put unleaded into my diesel tank ) I would highly recommend using this company again ( hopefully won't need to ) prompt service customer care for a fair price , what more could you ask for , special thanks to Gabe for attending, top bloke
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
Thank you for sharing. It’s great to hear that the work not only fixed the issue but left your car running even better — and we’re glad it felt like fair value too!
Warm regards,
Aftercare Team
Fuel Fixer Ltd
Very understanding and quick to sort my…
Very understanding and quick to sort my problem out within hours of the first phone call highly recommended
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
So glad we could help and that our quick service made a difference!
Kind regards,
Aftercare Team
Fuel Fixer Ltd.
Bela was brilliant and provided a great…
Bela was brilliant and provided a great service sorting my vehicle from having the wrong fuel put in. Great job
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
We're glad Bela could assist and get your vehicle running again — thanks for sharing!
All the best,
Aftercare Team
Fuel Fixer Ltd.
Title Fault Appeared Immediately After “Guaranteed” Repair
Title: Fault Appeared Immediately After “Guaranteed” Repair
I paid for a specialist AdBlue contamination drain on my 2021 Hyundai Tucson and was provided with a 28-day warranty. The vehicle had not been driven after the misfuelling incident.
The day after the work was completed, a fuel filter warning light appeared. Hyundai diagnosed that the fuel filter housing was damaged and required replacement, which I have paid for.
Given the immediate timing of the issue and that their technicians handled the fuel system components, I raised this under their 28-day guarantee. However, they have declined responsibility.
I am disappointed that an issue arising the day after a costly repair, and within the warranty period, has not been resolved by the company.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
Thank you for the review.
It's important to note that we did not do more to your car than drain and flush the tank through. We didn't touch the fuel lines or the fuel filter as you had reported that your car was not started or driven after the AdBlue was put into the fuel tank.
As gone over in the email exchange, the garage diagnosed no damage to the filter housing but only that the water sensor had activated a warning light. The garage advised that the filter needed to be changed, and they charged you for this.
You now want us to pay for this action, despite saying very clearly in writing before starting to do the job on your car (and in fact on any vehicle) that the filter will need to be changed at your convenience.
We are sorry that we have not been able to settle this to your satisfaction by agreeing to pay your bill. We are also glad to know that your vehicle was successfully drained of contaminated fuel by our engineer, as noted in the garage report, and that you were able to get back on the road again.
Kind regards
Aftercare Team
Bela was polite
Bela was polite, courteous and very knowledgeable. He put me at ease and was thoroughly professional
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
This is so good to hear! Obviously we trust and respect our engineers, but we do appreciate getting this type of feedback from the customers!
Kind regards,
Aftercare Team
Fantastic service from Csaba.
Fantastic service from Csaba.
He was so lovely and so reassuring.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Fuel Fixer Ltd
Thank you so much for these kind words! Good to hear how our engineers are correctly interacting with the customers.
Kind regards,
Aftercare Team
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