After going in multiple sofa shops we went into furniture village with multiple things we needed for our next sofa. Emma the sales associate was incredibly helpful. She understood exactly what was nee... Ver mais
Localização
Trocar localizaçãoSt. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA Hull, GB
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Veja o que dizem as avaliações
Excellent choice of furniture which just seems a cut above all the other furniture shops. Staff very friendly, helpful and knowledgeable. The sales person who dealt with us was amazing. The whole proc... Ver mais
After visiting several other retailers looking for furniture it was nice to walk into Furniture Village and have a great choice of quality sofas ,designs and colours as we had little or no idea w... Ver mais
Our first visit to Furniture Village. We were looking to buy a mattress. We were acknowledged on arrival. Though the store was quiet as they had only just opened. We were left to have a look around fo... Ver mais
Detalhes da empresa
Informações de contato
St. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA, Hull, Reino Unido
Pede aos clientes que avaliem
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Fabulous place...Jason was amazing
Fabulous place...Jason was amazing! Not pushy just genuinely helpful in every way. Polite, friendly, amusing and very informative. Got a great deal on my purchase, he even made me a cup of coffee!
Sales consultant
Sales consultant, Gemma was excellent
There was no pressure
There was no pressure, the assistants were well informed on their products and made it an enjoyable experience.
Buying a table
I met Phil Dawes yesterday as i was looking for a new dining table. I had various criteria and he was patient as we discussed the options. I needed to check some measurements. I returned today and Phil was very helpful and carried a small side table next to the dining table to check suitabilty. He was polite and helpful.
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Very poor communication
Order confirmation stated wrong colour. Cannot get any response from Furniture Village to put this right

Resposta da Furniture Village - Hull
Very friendly and informative .Not…
Very friendly and informative .Not pushy at all which I like
Had great service when we arrived…
Had great service when we arrived offered drinks and cookies before walking round by a person called Billy put no pressure on selling but allowed us time to think what was best to us but offered lots of knowledge in enabling us to make a decision as well as a discount at the end which was the final thing that secured us to purchase not only one 3 seater but 2 as well as rug and 2 tables
Excellent customer service
Excellent customer service, Phil at hull is a credit to you along with Jason and then other staff we have met! Super kind , caring and went above and beyond with my children in tow. Thankyou
What a great set of guys and gals work…
What a great set of guys and gals work at our Hull branch ,knowledgeable,on the ball, and very very polite and friendly.Thank you.Looking forward to our electric ottoman arribing,Thank you Billy and David
Great service - helpful and friendly staff
Great service. Very helpful and friendly when trying to choose a new matress.
Great Web site, led me to a great shop
I knew what I wanted as Furniture Village have a very good Web site. I explained to the member of staff what I had seen on the Web site , he took me straight to the settees and chair I wanted and I bought it. May I add the member of staff couldn't have more pleasant or helpful.
Outstanding Service from Store to Delivery
The delivery guys -Nigel and Lee were excellent, friendly and professional.
They arrived, were respectful of property, took shoes off on entering the house and were efficient in delivering and assembling our new sofas.
Everything was tested before leaving and I was shown how to use the various buttons / what each button was for.
On leaving I was informed that if we had any problems then to contact the branch we purchased the suite from.
Emma at the Hull store did a great job too in selling us the sofas and taking and dealing with our numerous calls during our waiting time between the sofas being ordered and being delivered.
Furniture Village kept us updated via e-mail during our waiting period.
In the whole a very positive experience
Excellent service
Excellent service.
Genuine customer care.
Very helpful and informative detail…
Very helpful and informative detail provided by Simon
making it easy to find what we needed
Further price deduction after sale
Ordered a rug on the supposed last day of the winter savings only to see next day on the website that it had been reduced by a further £20
Great service
Great service, sales people not too pushy but there if you need them
Very friendly staff who were supportive…
Very friendly staff who were supportive but not pushy. Thank you ☺️
Spacious well stocked showroom and quality service
Excellent spacious showroom with a very good range in stock, Service and quality were first class and we are very happy with the sofa that we bought. This was our second visit to the store having bought a couple of kitchen stools the week before.
Great service
Simon was very helpful while I was shopping for the right sofa. All my question were answered and I left after finding the sofa and happy with my experience
The lady Gemma was absolutely lovely…
The lady Gemma was absolutely lovely very helpful not pushing us at all purchase but was very happy to help we did purchase so hopefully we are happy with our choice
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