Excellent service provided by Dinesh. He helped us make right selections. He spent hours with us showing different beds, mattress, wardrobes & dinning table. All products are very high quality & value... Ver mais
Localização
Trocar localizaçãoWhite City Retail Park, White City Way, M16 0RP Manchester, GB
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Veja o que dizem as avaliações
As we entered the store Was introduced himself and offered assistance. We explained our requirements and he was very helpful in showing us the various options available, which were many. He left us to... Ver mais
I wanted to leave a 5-star review for Dinesh at Furniture Village, Old Trafford. My family and I were looking for 1 sofa set and a dining table. Dinesh took the time to understand what we needed, s... Ver mais
We were well looked after by our sales lady Cathy. Cathy was such a lovely personable lady who couldn’t have done anymore for us. Cathy met us with a polite smile, gave plenty of information to us re... Ver mais
Detalhes da empresa
Informações de contato
White City Retail Park, White City Way, M16 0RP, Manchester, Reino Unido
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Helpful staff especially Cathy
Really lovely experience at Furniture Village today. Cathy was so friendly, helpful and made choosing our new sofa and table really easy. She was a pleasure to deal with and made our visit really enjoyable. Thank you
A Breath of Fresh Air
We went to Furniture Village, Manchester this morning and was dealt with by a member of staff called Shan.
OMG what a breath of fresh air he is.
Soooooooo helpful and friend and very informative.
We cannot thank him enough for all his help and advice.
He's an absolute credit to the company.
If you're looking for a new sofa ask for Shan!!!!!
Helpful and accommodating staff
Helpful and accommodating staff, wide selection
Only issue was the repeating advertisements that could be heard from the other side of the shop
It was wounderful experince with first…
It was wounderful experince with first erver purchase at Furniture Village, specifically the retailer Kam delt with love, care and provided me very comfortable platforum to expetince sleep try prior to buy bed.
I haven’t got my order yet but amazing store and staff.
Highly recommended Furniture Village for lovely and stylish interior.
Samina Khan
Pode usar a ajuda de IA para as respostasVer mais
I bought two chairs and paid in full
I bought two chairs and paid in full. I had to wait 6 weeks for them to be available then had to make an hour round trip to collect them, or pay £35 for delivery in 6 weeks. If I'd have been told this at the time I would have looked else where.

Resposta da Furniture Village - Manchester
Great service from Cam 10/10
Great service from Cam 10/10
Credit to the company
Excellent service
Excellent service. Very professional and friendly. Very satisfied
Nice experience
Our sales advisor was really knowledgeable of all the products. Was not pushy at all and gave us space when deciding on our purchase.
Very friendly lady professional…
Very friendly lady professional certainly knew what she was talking about No pressure to buy which we liked but certainly got a Sale out of us by showing us different options her name was Cathy (Iram Shaikh)
Excellent service from Dinesh Jadhav!
Excellent service from Dinesh Jadhav!
We had a fantastic experience purchasing our dining table, and Dinesh made the whole process so easy and enjoyable. He was very friendly, helpful and professional throughout, and always made us feel comfortable without any pressure.
He took the time to understand what we were looking for and gave us great advice, making sure we were completely happy with our choice. It was a pleasure dealing with him, and his customer service really stood out.
Thank you, Dinesh, for making our experience such a great one. We would definitely recommend him to anyone looking for furniture!
Amazing service
Amazing service. Brilliant customer service Highly recommend was.
Thank you for your service.
Extremely Happy With Experience
Extremely happy with the overall experience at Furniture Village, staff and service is excellent - particularly Dave who dealt with our purchase. His approach was spot on and made us feel very comfortable throughout the process. We must also add that it is refreshing to know that it Furniture Village is a family run British business who take pride in selling quality stylish products.
Great shop, great people and great service - Don't go anywhere else
Compared with the other furniture shops on the White City Retail park this is head and shoulders above them all. Clean, bright, inviting, well layed out. All staff are super friendly and you can tell they all get on and support each other. Manager Sal is fantastic and really welcoming.
Great pricing - genuine sales and prices that do end unlike some other retailers.
Special mention to Kam who was so nice when processing our sale, explained everything really well, asked questions and offered relevant add-on products and services without being pushy as you tend to find in similar shops and enjoyed getting to know her. (Hope we didn't spoil "Suits" for you!).
To top it off free coffee and cookies.
Great shop, great people, Great service. Thank you
Wasim was so helpful in guiding us…
Wasim was so helpful in guiding us through our purchase. He advised us on what would look good and made us feel comfortable. Thank you.
Bought the most expensive 2 seater and…
Bought the most expensive 2 seater and 3seater leather power recliner sofas. The ones shown in store looked very good with firm padding in arms, seats and backs. However, the ones delivered show uneven and lack of padding in several places. Asked for a refund and return of goods within 30 days of purchase exercising my section 20 consumer rights act 2015. No resolution so far.

Resposta da Furniture Village - Manchester
'Was' the sales executive was amazing
'Was' the sales executive was amazing, polite, understanding, extremely helpful.
He was willing to listen, he was informative, he made time for me to make a decision,
Very happy customer
Thank you Was
Affy
Affy , very good costumer service 100 made best hot chocolate, help us in every way , we are very happy
Kam was absolutely amazing today
Kam was absolutely amazing today - spent so much time helping me pick different options and would definitely go back again for more advice from here.
We went into the White City store and were fortunate enough to experience David Faulkner's salesperson skills......
We went into the White City store and were just browsing. Casually David Faulkner came over not crowding us or overselling. He was very friendly, informative and helpful. He enabled us to decide what we felt was the best option for us.
We didn't purchase on the first day dueto time, but, went back the next day, sought out David and secured the purchase of a dining table and chairs with him.
We can only say that David made it a very easy and pleasant experience for us without using any hard sell tactics.
We would definitely use the store again and David's exemplary salesperson skills.
Thank You
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