Furniture Village - Orpington Avaliações 

Michael was incredibly attentive, patient, and accommodating throughout our visit.He took the time to understand all our requirements and was more than happy to help when we changed our minds. Nothing was too much trouble, and his friendly, professional service made the whole experience enjoyable.Highly recommend.

I was with your Deaf customer and the salesman left us to look around at our leisure. When we needed him he was hovering and it was an altogether unhurried experience. He had a very positive attitude to the extra time involved in interpreting the conversations.

We have used FV a lot over the last couple of year following a house move in 2024 - always very helpful and very customer focused- a great choice of products and fairly priced most of the time

Rob Sherman at your Orpington branch was very knowledgeable and a great help

Very pleased with service and product, Clare was very helpful . Have used these shops before and had no problems.

Salesman Steve McKenzie at the Orpington branch was great at helping us choose a mattress he wasn't pushing us to buy he took the time to explain everything about the type of mattress we wanted, he was very helpful with the financial side of the purchase and it was a pleasurable experience great service and reasonable prices

What a great team Jason and his staff are. Immediately offered help and advice with choosing our next sofa. Mike also assisted with our order. Was a very pleasant experience from the moment we walked through the door. Good job Orpington!

The salesman, Rob, Wes very informative & patience

Meeting Rob the salesperson , he was courteous, knowledgeable , helpful and did not rush me. I will recommend Rob to family and friends
Linda Johnson

very impressed with delivery and assembly guys were amazing friendly and polite.

Rob was very helpful, nothing too much trouble.

The sales assistant he was helpful and funny

It was a very good visit. Michael was with us pointing out the way the chairs worked and how to ensure they met our needs. We also looked at the beds and mattresses and we're impressed and decided to buy. Michael was very helpful without being annoyingly pushy. He is a first class salesman.

We have just returned from Springvale retail park after purchasing two sofas. We had excellent customer service from Dan he was professional and helpful very kind and didn’t pressure us in any way. Nothing was too much trouble and he took time to make sure we had the very best deal to suit our budget and we came away very pleased and very excited to get our new sofas. Thank you Dan. wonderful store and all the staff were very friendly.

I received the most excellent service from Dan at the Orpington Branch of Furniture Village. He was extremely helpful in my choice of sofa. A very pleasant and efficiant young man indeed. All in all, a great experience.

What made my experience exceptional was Rob. From the moment we walked into the store until we completed the purchase and took delivery of our new furniture, he was outstanding. Rob demonstrated remarkable patience, politeness, and an extensive knowledge of the products available. If you ever visit Furniture Village Orpington, I highly recommend requesting Rob to assist you!

Michael provided great insight and answers to questions from us

We went into the Springvale Furniture village branch today to look for a sofa. The store was bright and had a nice atmosphere with plenty of staff.
We spoke to Dan a cheeky chappy, very personable, confident in his store and the furniture within.
Nice tea and biscuits!
We made a purchase and although the waiting time for our sofa is a while, some things are worth waiting for.

The staff let us look around and didn’t pester us.
We had been in other shops and the staff followed you around and I found it very annoying.
But Claire introduced herself and said get her a shout if we need any help. It was nice being able to look around and not rushed.
Claire and the rest of the staff were very helpful

I'm happy with the quality of the divan, headboard & mattress we ordered. The issue is that the drawers on the divan won't open due to the headboard coming around the side of the divan.
The store admitted the error and reordered the correct 2+2 divan.
That was back in March. Delivery was meant to be in Mid May.
Now they're saying end of July.
Six months after we ordered it and here we are still waiting for the correct one.