Furniture Village - Preston Avaliações 

3.090
O TrustScore é 5 de um total de 5

4,9

Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service from very knowledgable staff. One member of staff in particular stood out - her help/advice and more importantly her patience (after what must seem like my 50th visit), was fantas... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our salesman Benji at the Preston store was very welcoming and extremely helpful, made our experience a pleasurable one and I was very happy with my choice and Benjis knowledge of the range. Thank you... Ver mais

Avaliado com 5 de um total de 5 estrelas

Andy at furniture Village Preston was extremely helpful and pointed us in the right direction. As a professional photographer I needed furniture that was strong and sturdy to keep my equipment in and... Ver mais

Avaliado com 4 de um total de 5 estrelas

The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... Ver mais


Detalhes da empresa


Informações de contato

  • Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(3.090)

65.619 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My son bought a couch from here 4 years…

My son bought a couch from here 4 years ago and recommended here to visit to look, Danny who met us was very polite and patient and although we didn’t buy on Sunday this wasn’t a problem, Danny still provided his assistance to get the right couch for me, we returned today and met Danny again and went ahead with the order, the Gplan couch wasn’t the cheapest but the quality was better than others I had been looking at, they have something for everyone great selection to choose from

22 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

well delivered

The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.
Outstanding delivery by Tommy and Zak who put protection on the wooden flooring and were so caring of our other home furniture e.g. glass dining room table. Not only that they were so efficient at putting the sofas together done so quickly and efficiently.

21 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Furniture

We had a brilliant experience with Shiva and Matt, they guided us through every step of the way for buying new furniture for our house. Brilliant service and even better price.

20 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Shiva was amazing

Shiva was very helpful, friendly, approachable and full of knowledge. No pressure from her, great service, lovely touches like coffee and cookies whilst shopping.
Very pleased :)

20 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Relaxing experience with no pressure

Andy was very helpful I am a short person and find it difficult to find seating for my short legs. He found a sette and chair which is right for my height. He explained everything to me in detail and I found the whole experience relaxing. I wasnt pushed into anything and took my time choosing.

20 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time at furniture village and we…

First time at furniture village and we would definitely recommend them. Yes you are greeted with the usual sales person on entry but it didn’t feel pushy, you’re left to look around and they come and check in now and then. We were sorted out by Jay who was ace! All of the products seemed of good quality which was nice to see.

19 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Amazing Experience

Andy was super helpful and friendly. Really made the buying experience easier and enjoyable.
Will be buying more things from you guys in future

19 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

The friendly staff member Jay was…

The friendly staff member Jay was knowledgeable and approachable. His knowledge of the product was great and this allowed us to feel comfortable spending a significant amount of money without feeling pressured.

Ultimately we have brought a fantastic product with great service 😀 thanks again Jay 👍

19 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from Shiva the sales…

Excellent service from Shiva the sales lady from start to finish, explained all different available options which made it very easy to come to a decision, can't wait for our new dining table and chairs to arrive 😀 ...
Thank you Shiva 😊

19 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had a brilliant experience today with…

Had a brilliant experience today with Andy. He was kind, understanding and very professional. He went through everything in great detail and made sure he got the most out of what we wanted. Make sure you look out for Andy for your salesman he is top notch! Thankyou we will be back again

19 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had the pleasure of being greeted by…

We had the pleasure of being greeted by Jay who brought us coffee and cookies, then gave us space to look around before helping us make the right choice. No pressure, just good advice and input. A pleasure to be helped by a very very nice man.
Well done Jay, we couldn’t be happier.

18 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I initially gave a 5 star review…now it’s a 1

I initially gave a 5 star review however now I am putting 1 star. My advice is to avoid the commission based upsell on sofas by furniture village it’s a con to get more money. Kevin at Preston store was very professional however he was probably was unaware he was selling a scam. I would never have gone for the protection insurance if I knew they couldn’t help me with a faulty sofa and they have been very unhelpful and dismissive. DO NOT BUY PROTECTION COVER as it is a con.

That’s my advice, it’s doesn’t cover your sofa it’s just a way of making money and what was explained to me at the time of purchase.

Lesson learn in life eh- insurance is a scam!

Sadly the con of protection cover has ruined my trust furniture village as they are selling it and I won’t be going back there for next sofa.

Also I didn’t get a response from VF for my 5 star review last year so they don’t really care about customers just after the money.

18 de julho de 2026
Avaliação não solicitada
logotipo da Furniture Village - Preston

Resposta da Furniture Village - Preston

Good Morning, I am so sorry to hear about the issues you have experienced in claiming on your care+ insurance policy. This is certainly something I would like to investigate further for you. To enable me to do so please can you send a copy of your review along with your 9-digit order number, name and address to myexperince@furniturevillage.co.uk. Kind Regards Kieran

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