Furniture Village - Southampton Avaliações 

1.925
O TrustScore é 4.5 de um total de 5

4,7

West Quay Retail Park, Harbour Parade, SO15 1BA Southampton, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have made several trips to Furniture Village Southampton in the last 6 months, having recently moved house. The staff are always friendly & attentive without being pushy. Some items we particul... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have purchased furniture, from FV three times. My last purchase was always having problems. Castalan guy came several times a great service. In the end the repairs did not fix the problems. I asked... Ver mais

Avaliado com 4 de um total de 5 estrelas

We met Grant Hale whilst looking for new lounge furniture. His knowledge and advice on the product, as well as, understanding when to give us space to think about what we were purchasing, was enligh... Ver mais

Avaliado com 5 de um total de 5 estrelas

Raymond Lord was our sales consultant during our visit to the Southampton store. May I say he was very helpful and was very knowledgeable about the products. Nothing was to much trouble gave us time... Ver mais


Detalhes da empresa


Informações de contato

  • West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, Reino Unido

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(1.925)

65.303 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Brilliant experience from start to finish

Brilliant experience from start to finish. When we ordered, we realised within 48 hours that we should have selected a different suite so went back into the store. Excellent customer service and we’re very understanding. The change to a different suite was straightforward.
Delivery updates were superb and when it was delivered, Luke had Rich were fantastic.
Would 100% recommend Furniture Village.

4 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We enjoyed our experience at Furniture…

We enjoyed our experience at Furniture Village in Southampton west quay retail estate. It was our second visit to make a firm decision on sofas and armchair. Raymond served us on both occasions and made us feel very welcome. We wanted to spend time making the right decision and enjoyed a coffee and cookies while trying out the sofas.
We decided on our furniture and Raymond helped us understand the extras available to us. We benefitted from the summer discounts and went away with a package that we were very happy with. There was no hard sell but an encouragement in the right direction. Very happy with our experience and looking forward to delivery of our purchase.

29 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We always have a great experience when…

We always have a great experience when we visit Furniture Village Southampton. Victoria is extremely knowledgeable about all the products ,and we feel in safe hands when making our choice. We appreciate her expertise ,and never feel rushed when making decisions. We are always made to feel welcome when visiting the store ,and shall continue to return in the future. Thank you.

29 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer advisor

Customer advisor, Aleks was knowledgeable, patient,friendly. He made us feel welcome and appreciated as customers with no "pressure selling" as often happens in retail .
There is a wide choice of furniture and the quality and the prices were excellent.

26 de agosto de 2026
Avaliado com 1 de um total de 5 estrelas

The furniture we had delivered today …

The furniture we had delivered today we have to remove all the cushions to be able to sit , like sitting on window ledge and for 200 it’s disgusting we will ring shop in morning

25 de agosto de 2026
logotipo da Furniture Village - Southampton

Resposta da Furniture Village - Southampton

Good morning, I’m very sorry to hear about the issue with your new furniture and the discomfort you’ve experienced. I understand your disappointment, especially so soon after delivery. To enable me to investigate this for you, please email a copy of your review, along with your full name, address, and order number, to myexperience@furniturevillage.co.uk.Kind regards, Gabriel

Avaliado com 4 de um total de 5 estrelas

My sofa was delivered on 22/8/26

My sofa was delivered on 22/8/26. The date I was told it would be delivered, guys were very professional, helpful and friendly. I am pleased with the sofa, a white leather, corner unit, with power recliners, very comfortable. So far, a very positive experience.

22 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Great Service and lots to choose from

I Went into the Southampton store as was interested in a sofa, Victoria approached me with a smile and asked if I needed help, her service and friendliness was both professional and helpful, I bought my sofa and she helped with rugs as well
Great customer service Thankyou furniture village

16 de agosto de 2026

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais