Stuart Lister, sales person, responded to my message the day before and met us on the shop floor. He explained what was on offer for the G Plan furniture we wanted. He was professional in his manner p... Ver mais
Localização
Trocar localizaçãoWest Quay Retail Park, Harbour Parade, SO15 1BA Southampton, GB
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Veja o que dizem as avaliações
We have furnished our home with everything from Furniture Village! Great choice of all furniture. We have always dealt with Alex who is professional, courteous and extremely knowledgeable. No 'hard s... Ver mais
The salesperson, Claudia Gatfield, was extremely kind, helpful and knowledgeable, making us feel very welcome and we had no hesitation in ordering some furniture from her. Excellent service once again... Ver mais
Two things stood out in the store. Firstly was staff sat round a table talking loudly, eating and making personal calls. Also walking through the store eating a bag of hula hoops. Secondly was l... Ver mais
Detalhes da empresa
Informações de contato
West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, Reino Unido
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David was great today very informative…
David was great today very informative and helpful pleasant to buy from
Great work my table and side table were…
Great work my table and side table were done excellently and l am a happy customer
The gentleman who served was very nice…
The gentleman who served was very nice and explained everything well. I bought my last sofas with you. I'm sorry I didn't get his name. I would definitely recommend you.
Great furniture store
Great experience from start to finish the lovely lady that helped us in the store I think she was an interior designer and she was so helpful 🩷
Super friendly professional and helped us with anything we wanted to know
We had a complimentary drink I had a hot chocolate my husband had a coffee which was very nice
Order was simple went away with our pack of goodies
Day of delivery Joe and Scott were so careful not to damage anything when bringing the sofa in the house they put sheets on the floor and put the sofa exactly where I wanted it
It looks lovely I’m so pleased
Thank you
Highly Recommended ☀️☀️☀️☀️☀️
Will definitely come to your store again ❤️
Efficient friendly service …
Efficient friendly service particularly from Ray
Great customer service…
We met Grant Hale whilst looking for new lounge furniture. His knowledge and advice on the product, as well as, understanding when to give us space to think about what we were purchasing, was enlightening No high pressure sales technique, just friendly and honest support.
Good selection of product and styles to choose from. Good deal too.
The salesperson was exceptional
Wide range of product when we were…
Wide range of product when we were shopping for a new bed. Good offers on price with flexibility.
A stress free sofa purchase
Not pressurised and Grant at the Southampton store really helpful when we had a shortlist of sofas in helping us to decide
Brilliant experience from start to finish
Brilliant experience from start to finish. When we ordered, we realised within 48 hours that we should have selected a different suite so went back into the store. Excellent customer service and we’re very understanding. The change to a different suite was straightforward.
Delivery updates were superb and when it was delivered, Luke had Rich were fantastic.
Would 100% recommend Furniture Village.
The sales lady Claudia.
The sales lady, Claudia, was very helpful, not pushy, and nice with it.
Friendly staff who gave you time to…
Friendly staff who gave you time to browse on your own,and were more than helpful when you needed advice
We enjoyed our experience at Furniture…
We enjoyed our experience at Furniture Village in Southampton west quay retail estate. It was our second visit to make a firm decision on sofas and armchair. Raymond served us on both occasions and made us feel very welcome. We wanted to spend time making the right decision and enjoyed a coffee and cookies while trying out the sofas.
We decided on our furniture and Raymond helped us understand the extras available to us. We benefitted from the summer discounts and went away with a package that we were very happy with. There was no hard sell but an encouragement in the right direction. Very happy with our experience and looking forward to delivery of our purchase.
Excellent salesman
Excellent salesman, no pressure sales patter, just honest chat
We always have a great experience when…
We always have a great experience when we visit Furniture Village Southampton. Victoria is extremely knowledgeable about all the products ,and we feel in safe hands when making our choice. We appreciate her expertise ,and never feel rushed when making decisions. We are always made to feel welcome when visiting the store ,and shall continue to return in the future. Thank you.
Very helpful assistance answered my…
Very helpful assistance answered my questions and was very friendly. Approach was non pushy which I liked.
Mark our salesman was excellent…
Mark our salesman could not have been more careful in helping us meet our needs in choosing a bed and in arranging a date for its delivery.
Customer advisor
Customer advisor, Aleks was knowledgeable, patient,friendly. He made us feel welcome and appreciated as customers with no "pressure selling" as often happens in retail .
There is a wide choice of furniture and the quality and the prices were excellent.
We had a wonderful experience today…
We had a wonderful experience today when we were approached by Claudia and she found us the corner sofa that was perfect for us , 5stars for a wonderful lady
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