Furniture Village - Staples Corner Avaliações 

649
O TrustScore é 4.5 de um total de 5

4,7

Edgware Road, Staples Corner Retail Park, NW2 6LW London, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish! The staff were very friendly, helpful and professional, making the ordering process easy and enjoyable. They answered all my questions and helped me choose the... Ver mais

Avaliado com 5 de um total de 5 estrelas

From beginning to finish as soon as we entered the show room fizz who by the way is absolutely amazing offered us a hot beverage.He was not over bearing,he never once done the usual salesman rubbish... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had such a fantastic experience with Amed at Furniture Village, Staples Corner, and ended up buying a lovely two-seater sofa. Amed was incredibly welcoming, patient and an absolute pleasur... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fizz made our experience at Furniture village a lot nicer and smoother. He was very helpful, always doing his best to answer all our questions and helped us to choose the best setting for our home. I... Ver mais


Detalhes da empresa


Informações de contato

  • Edgware Road, Staples Corner Retail Park, NW2 6LW, London, England, Reino Unido

  • 0204 581 7950

4,7

Excelente

O TrustScore é 4.5 de um total de 5

649 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(649)

65.303 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

We were served by Fizz at the Furniture Village store at Staples Corner Retail Park. He helped us with our purchase of two bedside tables. Excellent customer service with clear explanation and relevant information provided. Thanks again.

29 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fizz was very knowledgeable on the…

Fizz was very knowledgeable on the range and options, wasn't pushy and didn't rush us. Dedicated time and attention which left us with all our questions answered which ultimately made us comfortable with completing the purchase.

29 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Looked after neatly!!!

Fizz and Ahmed looked after me neatly and dealt with me in an efficient manner without making it feel rushed like they do at another very large sofa company round the corner no names mentioned!!!! Also the free cookies and coffee is a nice touch!!!!! Thankyou furniture village ❤️

28 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend

Taha delivered and assembled my new bed and mattress today, and I couldn’t be more impressed with the experience. He was punctual, professional, and incredibly efficient. The assembly was done with real care and attention to detail, and he made sure everything was perfectly set up before leaving.

On top of the great workmanship, Taha was friendly, respectful, and clearly takes pride in what he does. It’s rare to come across someone who combines skill with such excellent customer service.

I’m absolutely delighted with the result — thank you, Taha, for making the whole process effortless!

Highly recommended.

28 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ahmed was absolutely lovely and…

Ahmed was absolutely lovely and incredibly helpful throughout our visit. He took the time to understand what we were looking for and guided us patiently through the options. His patience and friendly approach made the whole experience so much easier!

26 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered wardrobe in October but shortly…

Ordered wardrobe in October but shortly afterwards had to submit a Product After Care Enquiry due to damage to the panel and the wall of the property. Still awaiting panel re-order and unlikely to be resolved any time soon given 5-6 week lead time for replacement. Not a great experience and we've had to chase customer care several times to understand what has been happening. Inconvenient experience overall

18 de outubro de 2025
Avaliação não solicitada
logotipo da Furniture Village - Staples Corner

Resposta da Furniture Village - Staples Corner

Good Morning, I am so sorry to hear that your wardrobe arrived damaged. I would like to look into this for you. Please can you send your 9-Digit order number to myexperience@furniturevillage.co.uk
Once received we will be in contact to discuss this further.
Kind Regards Kieran

Avaliado com 1 de um total de 5 estrelas

Extremely disappointed

Extremely disappointed. The service was nothing like described, communication was poor, and the overall experience was frustrating. Definitely not worth the time or money. I do not recommend this service at all.”

18 de novembro de 2025
Avaliação não solicitada
logotipo da Furniture Village - Staples Corner

Resposta da Furniture Village - Staples Corner

Good Afternoon, We regret that the service and communication did not meet your expectations, leading to a frustrating experience. We appreciate your feedback and will review these issues. To help us look into this further, please provide a copy of your review and send your order number, billing address and full name to myexperience@furniturevillage.co.uk and we will be in touch to discuss this further. Many thanks, Martin

Avaliado com 5 de um total de 5 estrelas

Jemima was absolutely wonderful

Jemima was absolutely wonderful. She patiently listened and understood our concerns. She ensured she resolved the issue on the call and also managed to arrange the technician call out. Courteous and Polite. This was very commendable and what we needed. She is a credit to your organisation. Thank you Jemima.

18 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ahmed was very helpful and…

Ahmed was very helpful and knowledgeable which made choosing a new mattress much easier. He was very busy as the store was short staffed but still gave his time and full attention to my purchase.

16 de novembro de 2025

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