The character of a company is only really tested when things go wrong. Defective garden furniture supplied. This lot hid behind the manufacturer , ignoring their responsibility as retailer. The tri... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Ordered a door canopy £200 cheaper than every other website!!! It was delivered on time well packaged and the delivery guys brought it into the house for me (a very large and heavy box). Very pleased... Ver mais
A empresa respondeu
I purchased a multi gym. Great price compared to competitors, great communication from customer service and I'm very happy with the product. Have to say I'm very impressed by this company I would buy... Ver mais
A empresa respondeu
The outdoor Cat House came flatpacked high quality easy to assemble with all the different screw packs well marked.Very reasonably priced and fast delivery put hay inside because was told it softer at... Ver mais
A empresa respondeu
Detalhes da empresa
- Barragem
- também em
- Centro de Jardinagem
- Churrasqueira
- Fornecedor de Materiais para Jardins
- Loja de móveis ao ar livre
- Loja de Móveis de Jardim
Escrito pela empresa
Garden Chic has been established for over 20 years. We are one of the first online garden centres on the internet, if not the first! Garden Chic supplies high quality garden lifestyle accessories including summer houses, log cabins, car ports, garden structures, decking, childrens play equipment, barbecues, garden furniture, hammocks, hedging plants. greenhouses patio heaters & saunas. Garden Chic offers a Price Promise and is commiitted to supplying the best products at the very best prices!
Informações de contato
Reino Unido
- www.gardenchic.co.uk
4,2
Muito Bom
579 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Well described & true to advert…
Well described & true to advert details; easy to assemble, sturdy garden bench. Prompt delivery
17 de abril de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
I ordered a portable ac
I ordered a portable ac, it arrived on time and in perfect condition. It works great. Especially for how cheap it was compared to other acs
21 de abril de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Love my new table and chairs
Love my new table and chairs. Really sturdy. Had It for a few months now and it's held up against all weathers so far, umbrella and base is super strong too, pleasant surprise! Delivery was great and the guy delivering even partially assembled for us. Highly recommend and would use again! Thanks
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
I love my shed needed to put bigger…
I love my shed needed to put bigger shelves in as turned it into a Cake shed. Great service x
12 de abril de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Excruciating Noise
Replaced the metal swing with a wooden one; this product makes an excruciating noise when swinging. Contacted customer care, received a quick response but still no joy. Looks good, service was good but product not suitable especially for swinging. Not worth the price tag.
12 de junho de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you for your feedback. I am incredibly sorry to hear that your experience with us did not meet expectations, and I completely understand your frustration.
We take all issues very seriously, whether they relate to product quality or delivery. Because we want to make things right for you as quickly as possible, please get in touch with our customer support team directly by emailing info@gudrum.com or calling 01636 653016 with your order number.
We want to investigate this immediately and find a resolution for you.
Best regards,
The Garden Chic Team
Extendable table and chairs are lovely …
I am very pleased with my garden table and chairs, good price and delivery. Table can sit 4 and extend for 6. Chairs are lovely and comfortable, would recommend this company
24 de abril de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
AVOID!
AVOID!! Ordered Twilight garden arch but received a different one,contacted customer services for help in replacement of what I ordered to no reply,to make it worse the wrong arch was cracked so bad had to screw it together.I will NEVER use this site again.
11 de abril de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you for your feedback. I am incredibly sorry to hear that your experience with us did not meet expectations, and I completely understand your frustration.
We take all issues very seriously, whether they relate to product quality or delivery. Because we want to make things right for you as quickly as possible, please get in touch with our customer support team directly by emailing info@gudrum.com or calling 01636 653016 with your order number.
We want to investigate this immediately and find a resolution for you.
Best regards,
The Garden Chic Team
The two seats are good but the…
The two seats are good but the removable table between the seats is annoying as it keeps moving especially when you put drinks on it. I am going to secure it with screws on one side. Not satisfactory!
14 de abril de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you for sharing your feedback with us.
We are pleased that you chose Garden Chic, but we also notice there were aspects of your experience that didn't quite hit the mark. We always strive for a seamless five-star service, so we will be using your comments constructively with our team to see where we can improve.
If there is anything outstanding with your order, or if you would like to discuss your experience further, please do not hesitate to contact us directly at info@gudrum.com or call us on 01636 653016.
Best regards,
The Garden Chic Team
I ordered the wooden love chair they…
I ordered the wooden love chair they were delivered when I was expecting it , when we put them together there was two bolts missing , emailed straight away and they sent a complete set of new bolts and washers straight away excellent service
10 de maio de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Fantastic service and great quality of…
Fantastic service and great quality of the product which where wooden chairs and would definitely use them again 5 stars
1 de abril de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Order never arrived
Sadly, I would not recommend this company.
I ordered a wooden arch on 18 April, with delivery scheduled for 2 May. The delivery never arrived. I called on 7 May and was told they were sorry for the delay and rebooked delivery for 13 May. Once again, the delivery did not happen.
I called again on 15 May to find out what was going on. They apologised and offered to rebook the delivery, but by that point I no longer wanted the order. I was advised to request a cancellation by email, which I did.
Later that same day, I was informed that the courier (I was never told which courier company was involved) claimed the item had been delivered to me on 8 May. This was simply not true, so I requested proof of delivery. After a week of chasing the company daily, I still received neither proof of delivery nor a tracking number.
As a result, I had no choice but to contact my bank for assistance. Looking back, I wish I had checked the reviews before placing my order.
18 de abril de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you for your feedback. I am incredibly sorry to hear that your experience with us did not meet expectations, and I completely understand your frustration.
We take all issues very seriously, whether they relate to product quality or delivery. Because we want to make things right for you as quickly as possible, please get in touch with our customer support team directly by emailing info@gudrum.com or calling 01636 653016 with your order number.
We want to investigate this immediately and find a resolution for you.
Best regards,
The Garden Chic Team
Good Experience
Great price on my lamp and speedy delivery. All good.
12 de junho de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Recently purchased a 10x6 replacement…
Recently purchased a 10x6 replacement poly tunnel cover clear plastic, it was the perfect replacement fitted a working well.
Very pleased with this purchase.
20 de março de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Cantilever umbrella
Good communication and delivery on time. Quality product, as described.
4 de abril de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Excellent price for quality garden…
Excellent price for quality garden glider/rocker, plus quick delivery. Very happy dealing with this company.
22 de abril de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Excellent
Excellent. On time, as described and friendly delivery guys.
Couldn't fault
15 de maio de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Excellent service
Excellent service.Swing seat as described and erected in garden efficiently and by friendly people. Queries answered on phone by a helpful human( ie not an ai robot, also not a leave a message and we might get back to you if we feel like it). Very pleased with product and the service. A hassle free experience. Thank you.
14 de abril de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Website easy to use
Website easy to use, delivered as arranged. Well put together by a professional. Fits well on our decking
12 de junho de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Arrived early and exactly as the photo
Arrived early and exactly as the photo. It is sturdy and comfortable. From ordering to delivery everything was straightforward and easy. Thank you
10 de abril de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Lovely chairs
These are solid, good quality chairs. The ordering was easy, they were delivered on time, easy to assemble and very comfortable to sit in.
1 de maio de 2026
Avaliação não solicitada
Resposta da Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
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