A timed safe is not a common product to find. There are cheap plastic things or very expensive and difficult safes. Genie Hand Timed Safe was affordable, sturdy and works flawlessly. When I lost my... Ver mais
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Veja o que dizem as avaliações
The company is truly striving to provide a great experience, through its both products and customer service. I previously got a small size of the Time Lock Countdown Safe, the older version,... Ver mais
Great tool in helping me "lock things out" that are influencing my life. Strong sturdy construction. I wasn't sure about one aspect of the operation and Dan in customer support was very quick and resp... Ver mais
The Genie Hand Safes are very well built and offer several models to choose from at various price points to fit your needs. The safe arrived on time. The number one thing you notice first is that the... Ver mais
Detalhes da empresa
- Loja de cofres e caixas-fortes
- Fornecedor de Acessórios para Móveis
- Fornecedor de equipamentos de segurança
- Loja de equipamentos de segurança
- Fornecedor de sistemas de segurança
Sobre Genie Hand
Escrito pela empresa
Safes for Every Need!
Take back control with our professional Time Lock Safes
Since 2012, we have specialized in the production of high-quality time-lock security solutions. Our safes are designed to help with habit control, addiction management, and enhanced business security.
Our Specialized Collection
Informações de contato
Largo Giacinto Menotti Serrati 3, 58100, Grosseto, Itália
- info@geniehand.com
- www.geniehand.com
4,8
Excelente
162 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent, secure safe
This safe is perfect for helping manage use of Kratom. Other, cheaper timer safes I found were fairly easy to pop open if I really wanted to!
With the excellent customer service I was able to decide on the small, countdown timer safe. It's very sturdy and secure.
I just posted the override keys to a friend a long distance away :)
13 de novembro de 2023
Resposta da Genie Hand
Thanks for your review.
Write back for assistance.
Take care.
This safe has been a life saver
This safe has been a life saver. Well built, and like nothing else on the market. Customer service was fast, he got back to me within hours and solved my small issue within one email. If this is a product that would benefit your life I cannot recommend it more.
6 de dezembro de 2023
Avaliação não solicitada
Good Customer Service
I had a problem with a key delivery, but was contacted immediately with help on resolving the issue. Customer support was very professional and responsive!
9 de novembro de 2023
Avaliação não solicitada
Brilliant Customer Service
Bought one of the timelock safes via Amazon and didn't manage to set it up for a few months. Upon trying to set it up, the timer was faulty so contacted Genie Hand via email with a video. Got a quick reply saying they would send a replacement and it was shipped the same day. Have to thank Dan at Genie Hand for the excellent customer service and the replacement works brilliantly.
15 de setembro de 2023
Avaliação não solicitada
5 star service Thank you
Fast DELIVERY service. Emailed me right away with questions and perfect kraftsmanship
23 de agosto de 2023
Key is in transit since weeks…
Key is in transit since weeks and nothing happens. You said it takes only a few days.
20 de agosto de 2023
Resposta da Genie Hand
Hi,
I traced the key; it's stuck in your local FedEx branch.
I'm getting in touch with FedEx to release the shipment. If I can't recover it by today, I will send you a new one with a 1-day delivery.
UPDATE
A new key was sent and received. For some reason, FedEx couldn't find the address easily.
The replacement key for safe.
The replacement key was delivered very fast. ID number on key did not match number I gave them from safe lock, although it opened the safe. Cost of one key and shipping was a bit high at $50.00, but I guess that’s cost of loosing the original keys and system running battery low. Would have thought at that price I get a set of two keys like originally when I bought safe.
21 de agosto de 2023
Resposta da Genie Hand
Hi, the key number doesn't match. We cut blank keys to match the key code. It's true the replacement key replacement is quite expensive, most of the cost is because of the one-day express shipment used to deliver the key.
The safe is great
The safe is great. It keeps me away from my terps during business hours and sober enough to maintain a healthy life.
It is well made and easy to program and I received it in 5 days to Australia.
Satisfied customer.
20 de junho de 2023
Resposta da Genie Hand
Thanks!
Works as described
This safe does not use the cord to power the lock, which is nicer than the old version.
27 de abril de 2023
Resposta da Genie Hand
Thanks for your feedback.
We have recently updated the electronic components and the internal mechanic.
Now the safe is completely renewed.
We are happy to hear that you appreciate our improvements.
Dan was very helpful and showed a lot…
Dan was very helpful and showed a lot of customer care throughout my transactions
12 de abril de 2023
Complete piece of excremeent
Complete piece of excrement, that does not work, I completely destroyed it in the rage that it didn't work, so it is very fragile as well in addition to being useless piece of exrement. never buy. there are million of better solutions out there.
30 de março de 2023
Resposta da Genie Hand
Hi,
I'm sorry to hear that you had trouble making the safe work.
Probably the safe was faulty.
Could you get in touch with us? We would like to find a solution that can fit you.
Dan
As promised and helpful
Lost my key, received a new one quickly as promised. Dan replies promptly and is very helpful
27 de março de 2023
Never receive my package
When I ordered somehow never received package but thankfully genie hand refunded me immediately. Thanks
28 de março de 2023
Perfecto
Everything was good and the contact with the seller was amazing. Seller addressed any questions and provided support.
5 de dezembro de 2022
Very good product and incredible
Very good product and incredible, honest, polite and speedy after sale service
1 de dezembro de 2022
Avaliação não solicitada
The safe is broken and doesn’t open…
The safe is broken and doesn’t open anymore. The back inside the safe fell off also
13 de outubro de 2022
Resposta da Genie Hand
I'm sorry to hear that your safe is malfunctioning.
Could you write to us and describe your issue?
I can substitute it if it doesn't work properly.
Let me know.
Dan
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