getdeardoc.com Avaliações 279

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experience with Manola Chebaux from the implementation team has been exceptional! She helps with any questions or problems that arise . She helps with other reputation/ websites to get the difficu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tyler explained my business potential and what corrections I might make to enhance people's interaction. He listened to me and Fairly answered my questions. He helped me make attainable business goal... Ver mais

Avaliado com 5 de um total de 5 estrelas

Alejandrina has been great to work with. If there is something that needs fixed she gets it done that day, she always comes prepared and helps implement real time no follow up calls needed but always... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had an appointment with Cassidy Knox today. Very clear, concise and to the point while being very engaging and friendly. She demonstrated the strengths of what DearDoc has done for my company and show... Ver mais


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

279 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

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Avaliado com 5 de um total de 5 estrelas

Pablo Hernandez did an excellent job

Pablo Hernandez did an excellent job. The quality of his work, attention to detail, and overall professionalism truly stood out. Communication was smooth, timelines were respected, and the final result exceeded expectations. It’s always refreshing to work with someone who takes real pride in what they do. Highly recommended.

16 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Customer service

Amazing customer service, very prompt and took care of everything. Really love their user-friendly program with many features that cover all your needs. Highly appreciate the help learning all the features and getting max use of the program.

14 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AI Chat up and running

We had an issue with getting access to my website as I received the wrong email from them, however after I discovered this they got the AI chat up and running very quickly. Looking forward to see if it brings in the patients :)

11 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Alberto was extremely helpful

Alberto was extremely helpful. He answered all of my questions and went above and beyond to assist me. He was patient and took the time to walk me through everything step by step. I truly appreciate his support!

3 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

They are great a responding and keeping you up do date. Always so willing to help!! I have enjoyed my services with them.

1 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very helpful

24 de novembro de 2025
Avaliação não solicitada
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Resposta de getdeardoc.com

Jasmin, we appreciate you sharing this — our team is glad to hear everything has been very helpful so far. At DearDoc, our goal is simple: make it easier for your practice to attract new patients, streamline communication, and get measurable results without adding extra work to your day.

If there’s ever anything you want to optimize or explore — whether it’s your AI chat performance, review generation, or any other part of your DearDoc platform — we’re here and ready to help you get even more out of it.

Thanks again for being part of the DearDoc community. We’re excited to keep delivering great results for your practice!!!

Avaliado com 5 de um total de 5 estrelas

Michelle was super helpful and was able…

Michelle was super helpful and was able to get me the information I needed promptly. Great customer service.

24 de novembro de 2025
Avaliação não solicitada
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Resposta de getdeardoc.com

Jasmin, thank you for sharing this — we’re glad to hear Michelle was able to get you exactly what you needed quickly. That level of responsiveness and clarity is what we aim for across the entire DearDoc team.
If there’s anything you want to fine-tune or explore next — whether it’s improving your AI chat results, optimizing your online listings, or making sure everything is running smoothly in your dashboard — we’re here to help you get the most out of the platform.
We appreciate you being part of the DearDoc community and look forward to continuing to support your practice’s growth.

Avaliado com 5 de um total de 5 estrelas

Great onboarding experience with Nancy.

24 de novembro de 2025
Avaliação não solicitada
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Resposta de getdeardoc.com

Randy, we appreciate you taking the time to share this. It’s great to hear that you had such a strong onboarding experience with Nancy. She takes a lot of pride in making sure every practice starts off with absolute clarity, not just on how the platform works, but on how to use it to drive real, measurable results.

The first few weeks on DearDoc are where the foundation gets built: optimizing your listings, configuring your AI chat for conversions, aligning your goals, and making sure everything connects smoothly with your existing systems. Hearing that this experience has been positive confirms we’re setting your practice up for long-term success.

If you ever want to explore additional features, review early performance data, or fine-tune anything as you ramp up, our team is here to help you get the most out of the platform. We look forward to partnering with you and continuing to support your growth.

Avaliado com 5 de um total de 5 estrelas

Jude is exceptional

Jude is exceptional. He goes above and beyond to make sure things are working, making sense, and has a great ear for listening. He has made our transition to DearDoc extremely pleasant.

21 de novembro de 2025
Avaliação não solicitada
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Resposta de getdeardoc.com

Katie, thank you for taking the time to share this — it means a lot to our entire team. We’re thrilled to hear that your experience with Jude has been exceptional. He approaches every practice he supports with a mindset of true partnership: making sure every feature is set up correctly, every workflow makes sense for your office, and that you feel confident using DearDoc to drive meaningful results from day one.

A smooth transition into a new platform isn’t just about moving data or turning features on; it’s about understanding your specific goals, listening closely, and tailoring the onboarding process so everything feels intuitive and aligned with the way your practice operates. Hearing that Jude made things clear, logical, and pleasant confirms that we delivered the kind of start you deserve.

As your team continues getting up and running on the platform - whether it’s optimizing your AI chat performance, fine-tuning your Healthgrades or WebMD presence, or strengthening your review strategy, - we’re committed to making sure you see real, measurable value from DearDoc. Jude and the rest of our team are here to support you, check in as needed, and keep everything running smoothly long after onboarding ends.

We appreciate you being part of the DearDoc community, and we’re excited to continue helping your practice grow.

Avaliado com 5 de um total de 5 estrelas

Great experience

21 de novembro de 2025
Avaliação não solicitada
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Resposta de getdeardoc.com

Alexander, thank you for taking a moment to share your feedback - we truly appreciate it. Hearing that you had a great experience means a lot to our team, because our entire approach at DearDoc is built around creating a smooth, valuable, and confidence-building journey from the very beginning.
When a practice partners with us, our goal isn’t just to deliver software. It’s to make sure you feel supported, informed, and set up to actually see results- whether that’s increased new-patient inquiries, stronger online visibility, better control of your profiles, or more efficient internal workflows. A great experience on your end tells us that the processes we’ve put in place - clear onboarding, proactive communication, thoughtful setup, and consistent follow-through, are working the way they should.

As you continue moving forward with the platform, please know that our team is here to help you get the most out of every part of DearDoc. If you ever want to dive deeper into your analytics, improve conversion rates, optimize your listings across Google, WebMD, Healthgrades, or Apple Maps, or explore any of our advanced features, we’re happy to work with you to strengthen your results even further.

We appreciate you choosing DearDoc and look forward to supporting your practice’s growth for the long term. If there’s anything you need, you’ll always have a team here ready to help.

Avaliado com 5 de um total de 5 estrelas

Alberto dominates

Alberto dominates. Helped me fix my issue in a few minutes and thats awesome since i dont know how to use computers!!

20 de novembro de 2025
Avaliação não solicitada
logotipo da getdeardoc.com

Resposta de getdeardoc.com

Bryce, we appreciate you sharing this — and we’re glad to hear Alberto came through for you. He has a real talent for breaking things down clearly, fixing issues quickly, and making the whole process feel easy, even if technology isn’t your favorite thing to deal with. That combination of patience, skill, and clear communication is exactly what we want every customer to experience when they reach out to us.

At DearDoc, our goal is to make sure you never feel stuck or frustrated trying to figure something out on your own. Whether it’s a quick fix like this one, a bigger project, or just a “can you walk me through this?” moment, our team is here to help you get things running smoothly without any stress.

If anything else comes up, big or small, you can always count on us. Thanks again for taking the time to write this, and we’re glad Alberto was able to get you squared away so quickly.

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