getdeardoc.com Avaliações 279

Answered my question within 10 minutes of sending the email. Very friendly as well! Thank you!

Pablo was very knowledgeable and efficient. He set up my social media accounts and addressed all of my needs.

Camille was GREAT! very helpful and patient.

Exceptional Customer Service!

I recently had the pleasure of working with a customer service representative at DearDoc who went absolutely above and beyond to help me. They were incredibly patient, knowledgeable, and genuinely invested in resolving my issue quickly.

What impressed me most was their proactive communication and willingness to walk me through each step of the process. They didn't just solve my problem—they made sure I understood everything and felt confident moving forward.

It's rare to experience this level of care and professionalism. This representative turned what could have been a frustrating situation into a positive experience. Highly recommend DearDoc, and I'm grateful for team members like this who truly care about their customers!

Sal from DearDoc was above and beyond helping me set up AI voice message. I felt like when I lost hope, he still had lots of patience and knowledge to make the process smooth and successful. I love of the skillful team from DearDoc and totally recommend if you are trying to take the technology in your business to the next level. They are all very skillful humans with hearts filled with compassion. Good job to all of you - my wish is that your business grows so much because you really care about your customers and at the end of the day is all about excellent communication and connection - those two build beautiful and successful partnerships. Thank you so much for everything you do for my business!

Luciana Andrus

Camille was very responsive and helpful. She answered my question very promptly. Even after answering what I needed, she made sure to check if there was anything else I needed before ending the chat like some people have before. Would hope she helps me again in the future.

Great costumer service. Their staff is well prepared to educate clients.

At first, the service seemed reliable, but everything fell apart the moment payment was made. Responses dragged on for days, and updates were always vague or incomplete. Every issue felt like starting over from zero. What should have been a smooth, professional experience turned into endless follow-ups and hollow excuses. The careless handling of problems left a lasting negative impression. It was not just one mistake — it was the consistent disregard and lack of transparency that made the entire experience frustrating and disappointing.

Sarahi was wonderful during onboarding. She was so kind, and made sure everything was done right. She’s both professional and personable, making onboarding a great experience.

Alejandrina has been great to work with so far! She is friendly and engaging, and has made a consistent effort to create a positive relationship with me and my practice. She has been patient and helpful in teaching me about DearDoc. I appreciate all of her help!

DearPro/Doc has been great to work with and their customer service team makes it easy to schedule and make edits to campaigns.

Worked with Nancy

Knowledgeable technical service and guidance. Pablo seemed to be quite knowledgeable regarding optimizing google search information and SEO.

Nancy keeps it simple. Easy to follow and great patience with my non-technology abilities!

Camille is always helpful and explains everything perfectly.

Great team, communication, and results.