Ginger Ray Avaliações 

Genuinely faultless customer service. Quick and friendly responses and solution. A true test of customer service is when something isn’t quite right and how they fix it- mistakes and mishaps happen but with how quickly it was resolved I can honestly say I would always recommended ginger ray now

Speedy response and sorting out of issue.

Quick instant service for returning a faulty item

Had a problem with a damaged order which was dealt with quickly and efficiently

Super helpful on live chat and dealt with my query within minutes. Thank you.

Spoke to Heidi on live chat as I had a small issue with my order and she had resolved it within minutes, could not be happier with the customer service! Thank you

Very pleasant customer service! 100% recommended if you need help with anything x

I spoke with Lauren, thank you very much Lauren! :)) x

Amazing customer service- I had a question about some products for my wedding and Lauren from customer service was so helpful and just really lovely :)

Amazing service. I bought a donut wall about two years ago which still looks great. One of the pegs got lost and the back stand. I messaged them not really thinking they would be able to help but within a day they emailed and said they were sending out replacements. Couldn’t believe it!

I ordered 2 pink bombs and they came extremely fast. Unfortunately we had an issue with them BUT the company dealt with it extremely well. Very rarely do you come across a company with such great customer service. Absolutely would not put us off buying again from them and will definitely recommend in future.

Great customer service, answered the phone straight away and was super helpful.
Really appreciate how friendly the team is. Would definitely recommend

I made an order last week and received yesterday. Sadly a glass jar was smashed. I called to ask for a replacement which was ordered straight away without further question and has arrived this morning. All other items look great. Thank you for your swift action. I wouldn't hesitate to recommend this company

One of the best products in the area!

Had an issue with my order as it arrived damaged due to the protective film coming off. Spoke to Lauren on the online chat and she sorted a replacement to be sent out to me straight away and was really helpful.

Ginger Ray always provide incredible product. Today I had a mishap with my delivery, but thankfully I was put through to the lovely Heidi, who was so helpful and kind! She instantly provided a replacement and refund for my delivery. Truly a wonderful service, and made a stressful situation very calm! 10000% always choose ginger ray!

I had a bit of a disappointment with my parcel on arrival as a few items were missing and one was faulty on the manufacturers behalf. I spoke to an adviser via the online chat and all was put right. Missing items and faulty items are swifty being resent to myself.
No with faulty with Customer services at all

Arrived very quickly , solved my query too. Very helpful and love the wedding items

Great customer service and really happy with the quick delivery.

Don’t waste your money, the balloons look nothing like the photos being advertised on their website/packaging. Contacted their team for a refund, got two emails back and now being ignored. It’s a shame I can’t upload photos.