Givergy Avaliações 

218
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Very easy to use online platform for doing fundraising auctions. Love that people other than your attendees can participate, which makes the bids grow higher and higher! Whenever I have an issue, staf... Ver mais

Avaliado com 4 de um total de 5 estrelas

Very easy to use auction and ticketing site for our events. Ella has looked after us amazingly for our last few events and has always answered super quick to any questions we have had! Our only bit o... Ver mais

Avaliado com 1 de um total de 5 estrelas

Unfortunately such a poor experience. We had so many attempts with their customer service team to resolve our campaigns. We had past clients getting emails for new client campaigns, banking details al... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience, everything ran like clockwork, we were very well looked after by Donna from Two Wheels For Life, who had also organised a surprise for the Sunday morning. It was passes for the... Ver mais

Detalhes da empresa

  1. Leilões online
  2. Casa de Leilões
  3. Empresa de Organização de Eventos
  4. Provedor de CRM
  5. Serviço de Soluções de Tecnologia para Eventos
  6. Venda de Ingressos para Eventos

Escrito pela empresa

Givergy is on a mission to help organizations raise more funds and change charitable giving worldwide. As a certified B Corporation with an award-winning fundraising platform, Givergy offers a range of cutting-edge fundraising solutions and expert advice. With operations in North America, UK & Europe, Australia, and Hong Kong, Givergy has supported over 3,000 nonprofits and charities to help them raise over USD $1.1 billion worldwide, helping some of the biggest names in the fundraising industry.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

218 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(218)

27 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

absolutely great experience

Absolutely great experience! Donna, our assistant during the happening, was extremely kind and caring and made the whole event unique and memorable. We enjoyed it very much, thank you!!

16 de setembro de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

well managed auction

Givergy provided the online auction for a charity dinner I bid for. The bidding process was simple and efficient, follow up communications were clear and the Cyrenians event was great.

9 de setembro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not a Happy Pappy. "

Last week I Was involved in an online auction for a very worthy cause. Without going in to too many details, Sat., in the closing minutes I was monitoring the auction and after a 5 minute extension, the auction indicated the item was closed and i was the highest bidder. i was ecstatic as this was a very hard-to-find item. I stayed on the site a few minutes and just couldn't believe i won. 6 minutes later I received an email indicated I was outbid. In the last 2 days, not only have a not rec'd an answer from Givergy, I've rec;d no response at all. They have my email and number, but nothing from them. They blew it and also gives the charity a Black-eye!

10 de junho de 2019
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Hi Mick,

Many apologies for the inconvenience, we will get in touch directly with further details.

Givergy Management Team

Avaliado com 5 de um total de 5 estrelas

Great experience MotoGP Mugello

Great experience, everything ran like clockwork, we were very well looked after by Donna from Two Wheels For Life, who had also organised a surprise for the Sunday morning. It was passes for the MotoGP grid before the race.
An unbelievable experience at Mugello.

Were guests of LCR Honda. Lucio Cecchinello and his staff were fantastic.
Couldn’t have had a better weekend.
Would definitely use Givergy again.

10 de junho de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Givergy Review

I won an auction back in September 2018 but never received the package. The event was called "Afrojack Hoody, Cap, and Shirt Signed by the Artist!" in Aid of: Unicef UK X DJ Mag.

I was so excited after winning the auction but after some time I got worried since my package had not arrived. I got in contact with Givergy back in January and they told me since the event was hosted by DJ Mag that I would need to get in contact with DJ Mag and they would be able to provide me a tracking number.

So, I got in contact with someone at DJ Mag back in January as well and told me they would check to see what happened. A month passed by so I emailed them again and said they would follow back up with me. Another month passed by so I emailed them again but no response this time. I emailed them again in April and they just said you should have received your package by now. It is now June and STILL have not received my package. I keep asking for the tracking number but they just avoid the question.

At this point, I have given up since I know that I will never receive the auction prize that I won. Worst experience that I have ever had.

UPDATE: Givergy got in contact with DJ Mag. DJ Mag got in contact with me and the Afrojack team to forward me the auction prize. Thank you Givergy team for following up. I really appreciate it.

1 de junho de 2019
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Hi Mario,

Many apologies for the inconvenience, we facilitate the auction but it’s the charities responsibility to deliver the prize and/or experience. However, we will personally reach out to the charity and do everything we can to ensure you receive the prize.

We will be in touch soon.

Givergy

Avaliado com 5 de um total de 5 estrelas

Everything was perfect

Everything was perfect. Thank you so much to Hannie from Givergy and Andrea, Donna and Zoe from Two Wheels for Health for an incredible experience.

22 de maio de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service, nothing was too much trouble at all, I purchased a portrait and packaging was excellent no damage and exactly as stated in description.

17 de maio de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible experience.

We did an event with Givergy and it was the worst event that we’ve ever had. One of the largest issues was STAFFING. The staff were not trained well, they left early, and they were on their phones the whole time. Only one of the 4 staff they sent were helpful and had good customer service. We were promised some roaming Givergy staff during our silent auction and they were often standing around in a corner, even AFTER I asked them to help our guests.
Givergy promises to bring their hotspots in case of wifi issues, and they only had 1 laptop to use to check in over 150 guests. Needless to say, it was a disaster.

Credit card pre-swiping was not functional at all. At the end of the night, we were left manually entering each credit card number, which created a huge bottleneck for checkout. It was complete chaos and at one point I had to use my iPhone, which was awful. I still get nightmares thinking about it. After a month, I was still dealing with the fallout from people who just left and didn’t even pick up their items, including chasing down payment and having to mail auction items to guests.

Hardware issues: During the pledge time, so many tablets on the tables were not working (even with wifi working) and people who wanted to give were incredibly frustrated. Even when I was walking around the room, I saw tablets with black screens that were turned off and I repeatedly asked Givergy staff to help with the tablets, but they didn’t move and they just sat there. The whole pledge time was a disaster, and the Givergy staff did not help at all. We barely raised anything in pledges.

We estimate that the lack of customer service, initiative, and staff cost us at least $20,000-$30,000, which is something that we will never be able to recoup. I would never recommend them and I hope to spare some of you reading this review.

5 de abril de 2019
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Hi EC,

Thank you for your feedback, we sincerely apologise your experience with us wasn’t a positive one. Givergy is known for providing an exceptional level of customer service and we regret that we didn’t live up to those expectations in this case. At this point, we have no information on your event or cause, but would like nothing more than get to the bottom of what happened and see what can be done. Please contact us on +1-609-772-7319 and/or us.inquiries@givergy.com.

We would highly appreciate the opportunity to rectify the situation, so please do get in touch.

We look forward to hearing from you.

Givergy Management Team

Avaliado com 5 de um total de 5 estrelas

Givergy Delivers

When fund raising, who else would you want to turn to? Givergy maintain that all important professionalism whilst making it so easy for anyone to get involved with fund raising.

22 de dezembro de 2018
Avaliação não solicitada

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