The Engineer (cannot remember the name) who arrived early to sort my parents problem out, rang me to say he had arrived. He waited until I got there and very efficiently set to work to repair the the... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Reported a fault with my shower, received appointment for next morning. Engineer arrived on time, texted before hand. Repaired fault, checked everything working and gave full explanation. Great servic... Ver mais
A empresa respondeu
From my initial phone call to Gledhill Response customer service to the engineer, Aarone, visiting my apartment, the service was first class. Convenient date booked and the engineer examined the f... Ver mais
A empresa respondeu
Using Gledhill service contact for 11 years, never had any problems or reason to complain. Great all round service. Engineers very professional attitude, polite and friendly. Always arrive on the t... Ver mais
A empresa respondeu
Detalhes da empresa
- Fabricante
- Atacado de Materiais de Construção
- Fornecedor de Materiais de Construção
- Engenheiro
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Encanador
Escrito pela empresa
Gledhill is a leading UK manufacturer of hot water and heating solutions. Established in 1926, quality, innovation and reliability are at the heart of our business. We are dedicated to providing durable, efficient products which meet the needs of our customers.
Informações de contato
Squires Gate Lane, FY4 3RL, Blackpool, Reino Unido
- 0800 0427 427
- enquiries@gledhill.net
- www.gledhill.net
4,8
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service from arranging the…
Great service from arranging the engineer to finishing the job. I was kept informed all the time and the engineer knew exactly what to do. Pump sorted and only took about an hour.
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
The phone staff are always polite and…
The phone staff are always polite and get to the crux of your needs very quickly. Engineers always phone with an eta and are also friendly, polite and very knowledgable about all aspects of heating and water problems. It’s an excellent service.
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Problem fixed very quickly
Problem fixed very quickly. Engineer was very polite and friendly. Customer service very good.
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Plumbing engineer arrived on time
Plumbing engineer arrived on time, dealt with all 3 issues promptly, keeping me informed about what he needed to do, did repairs efficiently and left with no need for me to clean up anything.
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Had no hot water - Luke sorted things v quickly
Had no hot water - Gledhill sent their engineer Luke H to fix our boiler within 24 hours. This guy really knew his stuff, sorted everything out in no time. V friendly and professional, great service. Thanks again!
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Excellent customer service and…
Excellent customer service and professional engineers
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Good service overall
The engineer was professional, punctual, and very knowledgeable. They quickly identified the issue and repaired my hot water efficiently. Everything was left clean and tidy, and the hot water is working perfectly now. Very happy with the service.
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Fault quickly repaired
we needed a repair to our hot water system - I was given a very quick appointment and then they revised it to the same day (good news) and shortly after the job was done and he noticed a possible failt that he repaired very qickly = job done very professional and very much to my satisfaction. Thumbs Up all round - thank you - and on a Saturday to boot!!!
3 de janeiro de 2026
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Fixing our hot water system
Speaking to members of the Gledhill response team was very straight forward and the people I dealt with on the phone were very helpful.
When our engineer, Vince, came to fix our problem he arrived on time, was extremely polite, respected our home and explained what he was doing in simple terms that I understood! He is extremely knowledgeable and got our hot water up and running again without any issues.
He went above and beyond my expectations making sure the next day that all was well.
Thank you Vince. You are a credit to Gledhill 😊
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
If you think the professionals are expensive you should see what the amateurs can cost you
I should have called them first, 4 plumber visits and a lot of ‘oh, no, one of those’, fiddling about and over a week with no hot water or heating ending with the plumber saying it was past its best and I need a new £4k boiler. Always use a specialist! I took the £378 all in service and it’s been brilliant from start to finish, engineer Tom was here next working day and aside being a top chap he knew exactly what was wrong, had all the parts in his van and had everything working perfectly in no time along with a 12 month warranty.
If you have a Gledhill I would advise not allowing anyone else near it aside Gledhill.
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
I would highly recommend Gledhill…
I would highly recommend Gledhill Response. Aaron is a credit to this company. Phoned prior to arrival and was punctual for our service appointment. Very professional engineer and went above and beyond his job by also installing a new mains boost pump for us. Thank you Aaron and Gledhill.
13 de janeiro de 2026
Avaliação não solicitada
Late delivery
Late delivery. Saying the item has been shipped when it hasn’t. Poor business practice.
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
We apologise for this experience and any inconvenience this may have caused. We will look into this internally and use the feedback to improve.
Excellent value Boiler cover
Gledhill response are very responsive, carrying out repairs diligently and using high quality parts. In particular, the boiler cover is great value with extensive coverage that leads the market in my opinion.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Woke Xmas morning to find no hot water…
Woke Xmas morning to find no hot water and no standby/boost facility working . Left answerphone message and received call back 1st thing on 27th December and an engineer attending a few hours later the same day. Very polite and knowledgeable engineer who quickly fixed the issue and explained what he had rectified. Great service from the HQ and service team
25 de dezembro de 2025
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Excellent
Turned up on time. Carried out a difficult job without complaining, he just got on with it. I would highly recommend taking out the insurance policies offered with them.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
No heating
From reporting our loss of heating.they were great, they had a engineer out the next day.He called me prior to arriving. during the time slot agreed.
Overall I was very pleased with the service
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Service
When you have a service your engineer not only cures any problem you have but future proof s your boiler against problems you might have in the future by guessing what might go wrong and replacing the possible ageing part's
13 de novembro de 2025
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Gladhill Five Stars
Fantastic service especially on Christmas eve. Josh, the engineer was Amazing.
24 de dezembro de 2025
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Discovered water under my boiler
Discovered water under my boiler . Called Gledhill 08.15 Engineer arrived and it was all sorted and fixed by 12.00 noon .. Fantastic service very knowledgeable and efficient Engineer.. Thank you .
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Brilliant Service
Gledhill were brilliant from the start. They were very professional and explained all the options clearly to me. Aaron was the engineer who came to fix the issue, he quickly identified the problem. But not only did he fix it, he also identified other defects that could have caused problems in the near future if left unattended and spared the time to make the necessary repairs. Aaron was friendly, patient and clearly very good at his job. Thank you again.
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
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