I recently placed an order for the six set of whiskey glasses for an engagement gift for a couple that were engaged in Loch Fyne and have family from the highlands and Barra . After looking at... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Hi The product itself is fantastic. Delivery fantastic. The only things for me are Glen Cairn Glass in box of 6 and not individually wrapped. These are for onward selling so not ideal.... Ver mais
I felt I'm being important person when I'm using your glasses(products) but only 1 thing why I gave you 4stars is you guys give no feed back about guide line for crystal cut's appearance guide line... Ver mais
A empresa respondeu
Explained straight away that as I wanted something engraved it could have a 2 week delay before posting. I liked knowing this as this was a gift that was time sensitive. Engraving was very professio... Ver mais
Detalhes da empresa
Escrito pela empresa
We are a family run business and believe that a focus on family values delivers a better product and more efficient service. We treat everyone with the respect and warmth that a family would demand. Our unique knowledge of the crystal glassware industry means we can answer the most challenging of questions and tackle the most complex of tasks with ease allowing our people to focus on making your dealings with us as simple and friendly as possible.
Informações de contato
1-11 Langlands Avenue, G75 0YG, Glasgow, Reino Unido
- 01355 279717
- contact@glencairn.co.uk
- www.glencairn.co.uk
4,7
Excelente
842 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Perfect Engagement Gift
Purchased the Skye decanter set as an engagement gift for my son and his fiancé. Wanted to give them something really special and I loved that I could get it engraved. They also recently returned from a Scottish holiday so this was perfect. Beautiful, nice weight, elegant, and arrived in perfect condition to the US.
Note: I realized just after posting this that I actually had ordered the six glass set but received the two glass set. I have contacted the company and will leave my 5 star review pending proper resolution of this.
24 de março de 2023
Resposta da Glencairn Crystal Ltd
Thanks for your feedback. We are glad we could resolve your issue.
good quality perfect packed for shipping
22 de março de 2023
Resposta da Glencairn Crystal Ltd
Thanks for your great feedback! We really appreciate it.
Excellent quality engraved whisky glasses
Excellent quality engraved whisky glasses...good value too. The presentation box was a lovely finishing touch that made our present for a special birthday so much the better and very much appreciated. Delivery was both speedy and reliable by DHL.
21 de março de 2023
Resposta da Glencairn Crystal Ltd
We are so pleased you were happy with our product and service Andy!
The brandy glasses were very unusual
The brandy glasses were so unusual that they caught my eye right away. A bit finer than the cut crystal that I am used to so I’m very happy with my purchase.
21 de março de 2023
Resposta da Glencairn Crystal Ltd
We're thrilled to hear that you are happy with our product! Thanks for your review.
Beautifully engraved flutes
Beautifully engraved flutes. A lovely gift for friends and very speedy too. Came within a week and well packaged!
20 de março de 2023
Resposta da Glencairn Crystal Ltd
We are thrilled you were satisfied with our service. Thanks for your kind words Susan.
Excellent customer service
Excellent customer service - above and beyond from each member of staff. With whom I’d contact/contacted me. A wholly first-class window to your business. Courteous, intuitive, initiative come to mind together with fantastic personnel skills. All this echoed by great support services ‘in house’ and ongoing to delivery. What a reputation to be maintained in respect of quality products!! Well done
18 de março de 2023
Resposta da Glencairn Crystal Ltd
We're thrilled to hear that you are happy with our service! Thank you for your kind words.
Les véritables verres à whisky
Je possédais un seul verre à dégustation que j'avais eu en visitant The Scotch Whisky Experience à Edimbourg. J'ai voulu en avoir d'autres pour faire profiter mes amis.
17 de março de 2023
Resposta da Glencairn Crystal Ltd
Thanks so much Review. We appreciate the feedback.
OnlyWhiskey glasses
Only praise to say, the glasses arrived in France intact and in good condition, packaging done with care. I recommend Glaincairn Cristal for the speed of shipping and the care of these customers.
15 de março de 2023
Resposta da Glencairn Crystal Ltd
Thanks so much for your great review. We are so pleased your products arrived safe.
Great products and easy ordering!
20 de março de 2023
Resposta da Glencairn Crystal Ltd
Thank you so much for your great feedback Jack! We appreciate it.
Great product, but fix the packing
I always have loved the glencairn product. It’s the best glass you can use for whiskey, period. However, the times I have ordered, everything comes in these huge boxes with a million foam packing peanuts. I wish they would spend a little more on the packing material and not just rely on peanuts that make a mess and threaten my pets safety…
10 de março de 2023
Resposta da Glencairn Crystal Ltd
We are so pleased you are happy with the products!
Thank you so much for taking the time to share your thoughts on our packaging.
We greatly appreciate your feedback, and we wholeheartedly share your concern. We are actively exploring various sustainable packaging options.
Resposta da Glencairn Crystal Ltd
Thanks for your great review, Paul!
Superb service and fantastic product
Superb service and fantastic product. Lucy at Glencairn HQ is a star with terrific customer service. I will be back to purchase more soon! Thank you.
10 de março de 2023
Resposta da Glencairn Crystal Ltd
We are so pleased you are satisfied with our service Kenny. I will pass on the kind message to Lucy!
Beautiful gift
Glasses were engraved and dispatched very quickly. Arrived securely packed and much sooner than expected. Recipient of gift was very happy with the travel set. Would definitely order with retailer again.
24 de fevereiro de 2023
Resposta da Glencairn Crystal Ltd
We are so pleased to hear you were happy with our product and would order again!
Product fitted description
Product fitted description, eco packaging, fast delivery.
23 de fevereiro de 2023
Resposta da Glencairn Crystal Ltd
Thanks for your wonderful review Fiona! We are grateful for your support.
EASY PURCHASE
Good website & easy to navigate around. Fast delivery & items well packaged.
Online discount code or discount for sign up for new customers would have been nice as I spent £100.
21 de fevereiro de 2023
Resposta da Glencairn Crystal Ltd
Thanks so much for your feedback. We appreciate your support!
Beautiful product
Beautiful product, easy to order. Engraving looks lovely. Will be loved my recipient. Very quick delivery and well within estimated timescale. Would definitely recommend and would buy again
20 de fevereiro de 2023
Resposta da Glencairn Crystal Ltd
We are happy to hear you would recommend our service. Thanks for your support!
Resposta da Glencairn Crystal Ltd
Thank you for your great review. We appreciate it
Resposta da Glencairn Crystal Ltd
We are thrilled you are happy with your products and would recommend. Thanks for your support!
Great service and product.
19 de fevereiro de 2023
Resposta da Glencairn Crystal Ltd
Thanks for your Review, Kendall! We are pleased you were satisfied with our service and product.
Resposta da Glencairn Crystal Ltd
Thanks for your wonderful feedback! We really appreciate it.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.