I recently placed an order for the six set of whiskey glasses for an engagement gift for a couple that were engaged in Loch Fyne and have family from the highlands and Barra . After looking at... Ver mais
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Veja o que dizem as avaliações
Hi The product itself is fantastic. Delivery fantastic. The only things for me are Glen Cairn Glass in box of 6 and not individually wrapped. These are for onward selling so not ideal.... Ver mais
I felt I'm being important person when I'm using your glasses(products) but only 1 thing why I gave you 4stars is you guys give no feed back about guide line for crystal cut's appearance guide line... Ver mais
A empresa respondeu
Explained straight away that as I wanted something engraved it could have a 2 week delay before posting. I liked knowing this as this was a gift that was time sensitive. Engraving was very professio... Ver mais
Detalhes da empresa
Escrito pela empresa
We are a family run business and believe that a focus on family values delivers a better product and more efficient service. We treat everyone with the respect and warmth that a family would demand. Our unique knowledge of the crystal glassware industry means we can answer the most challenging of questions and tackle the most complex of tasks with ease allowing our people to focus on making your dealings with us as simple and friendly as possible.
Informações de contato
1-11 Langlands Avenue, G75 0YG, Glasgow, Reino Unido
- 01355 279717
- contact@glencairn.co.uk
- www.glencairn.co.uk
4,7
Excelente
842 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The easy of the website
The easy of the website. The high quality of the merchandise. The variety of merchandise are all reasons why I use this site
18 de maio de 2023
Resposta da Glencairn Crystal Ltd
We're pleased that you had a positive experience with us, Michael! Thanks for your support.
plastic packing
The product was good but I was rather annoyed with the plastic packing material. It was far too much and that I have to fill my landfill bin with big three bin bags.
Felt guilty to do this. Is there any other material you can use, like recycled paper or bio-degradable plastic?
26 de abril de 2023
Resposta da Glencairn Crystal Ltd
Thank you so much for taking the time to share your thoughts on our packaging. We greatly appreciate your feedback, and we wholeheartedly share your concern about being more sustainable.
At Glencairn Crystal, we are committed to minimizing our environmental impact and continually striving to improve our sustainability practices. We understand the importance of reducing waste and embracing eco-friendly alternatives.
We are actively exploring various sustainable packaging options that are both environmentally friendly and ensure the safety of your orders.
Fast delivery and excellent item
23 de abril de 2023
Resposta da Glencairn Crystal Ltd
Thank you for your great feedback David!
Incredible service
Incredible service! I order a gift set with engraving for a 30th Birthday of a friend. We have only limited time to receive it and I called the Glencairn team to ask if they can expedite the order for less than 14 days. They were so kind on the phone and so lovely!!!
Not only they organised everything, but they also did not want me to pay anything! 100% recommend them and team, they were wonderful! The gift came on time and was amazing! Thank you!
16 de abril de 2023
Resposta da Glencairn Crystal Ltd
Thank you so much for your wonderful review! We are happy you had a positive experience with us.
Resposta da Glencairn Crystal Ltd
Thank you so much for your wonderful feedback, Brenda!
Beautiful Scottish glasses
Delighted with the very swift delivery. The glasses are beautiful and are a gift to a young couple who met in Scotland. I can definitely recommend Glencairn Chrystal.
27 de abril de 2023
Resposta da Glencairn Crystal Ltd
Thanks for your kind words! We're pleased to hear that you were satisfied with our service.
Good whisky glasses!
19 de abril de 2023
Resposta da Glencairn Crystal Ltd
Thank you for your kind review! Much appreciated.
Good communication and delivery time
19 de abril de 2023
Resposta da Glencairn Crystal Ltd
We are happy you were pleased with our service! Thanks for your review.
No fuss ordering and great products
No fuss, no hassle ordering and a brilliant product, what’s not to like!
26 de abril de 2023
Resposta da Glencairn Crystal Ltd
Thank you for your great feedback Mike! We appreciate it.
Great quality whisky glasses and jug
Great quality whisky glasses and jug, delivered safely and on time. I would recommend to anyone wanting to buy similar products.
18 de abril de 2023
Resposta da Glencairn Crystal Ltd
We are thrilled you would recommend our product! Thanks for your review.
Resposta da Glencairn Crystal Ltd
We are thrilled you were pleased with our service, Christine, and we appreciate your review!
Resposta da Glencairn Crystal Ltd
We are pleased you love our product! Thanks for your Review Thomas.
Good quality product
Good quality product, delivery in good time and updated regularly of where item was in delivery process.
17 de abril de 2023
Resposta da Glencairn Crystal Ltd
Thanks for your feedback, Shaun! We are happy you were pleased with our service.
Great quality gift set
Bought the travel set of 2 engraved cut glass whisky glasses. Great quality and the case just gives them a more special feel. Part of a 50th birthday gift which I’m sure will be well received.
24 de março de 2023
Resposta da Glencairn Crystal Ltd
We are so pleased you were happy with our product, a great birthday gift!
Easy to order
Easy to order, product was exactly as described on Web site. Fast delivery, beautifully packaged and kept up to date by e mailed.
23 de março de 2023
Resposta da Glencairn Crystal Ltd
Thank you for your great review, Chris, We are thrilled you are pleased with our service!
Delivered in a well packed box
15 de março de 2023
Resposta da Glencairn Crystal Ltd
Thanks for your kind Review, Irene!
Resposta da Glencairn Crystal Ltd
Thanks for your kind feedback, Kurt!
Beautiful glasses promp delivery
21 de março de 2023
Resposta da Glencairn Crystal Ltd
We are so pleased you were happy with our product, Sharon. Thanks for your review!
Helpful website
Very grateful for your helpful website, from which I was able to select a replacement Glencairn jug to complement our existing glasses. Lovely items, and many thanks for the prompt delivery.
25 de março de 2023
Resposta da Glencairn Crystal Ltd
Thanks for your great feedback, Alan! We really appreciate your support.
Resposta da Glencairn Crystal Ltd
Thank you so much for your wonderful review Alistair!
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