I've been ordering from GlobalRose for over 25 years. Your Prcing and dependable delivery as well as 'fresh' product which lasts 1 - 2 weeks make me a loyal customer !!
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Veja o que dizem as avaliações
My church orders flowers for the ladies for Mother's Day every year and the flowers are always delivered on-time and in great condition. The women love them!
A empresa respondeu
Cancelled half of my order the day before it was supposed to ship, and then when I got the half it was entirely wrong. When I contacted customer service they said they couldn’t do anything.
A empresa respondeu
I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!
Informações de contato
7225 NW 25th Street, Suite 217, 33122, Miami, Estados Unidos
- 2566702880
- support@globalrose.com
- www.globalrose.com
3,8
Muito Bom
4 mil avaliações
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wonderful service
Wonderful service, on time, BEAUTIFUL FLOWERS!!!!!
24 de abril de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Thank you. We work hard to make every detail perfect and appreciate your review!
Beautiful flowers
Flowers came in and were not totally opened then 2 days later were open. Just right for Easter Sunday.
16 de abril de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Thank you for sharing! We’re happy your blooms opened beautifully in time for Easter Sunday. It’s wonderful when our flowers fit perfectly with your celebrations, and we’re always here to help if you need anything!
Thank you for sending all the flowers…
Thank you for sending all the flowers on time. They were beautiful!
15 de abril de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Thank you for the 5 stars! We love to hear the flowers arrived as you expected. It means a lot to us to be part of your special moments.
Great service, recommend!
I loved the professionalism. The flowers came on time and were beautiful!!
15 de abril de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Thank you for your kind words! We’re glad you loved the flowers and service. Timely delivery and beautiful blooms are what we strive for. Can’t wait to serve you again!
Most of the flowers were beautiful and…
Most of the flowers were beautiful and in wonderful condition. The white ones were mostly unsellable but this was my first time purchasing so I’m not sure if I did something wrong. I would order again.
10 de abril de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Dear JonRene,
Thank you so much for your thoughtful review! We’re happy to hear that most of the flowers arrived in beautiful condition, though we’re truly sorry to learn that the white ones did not meet expectations.
In cases like this, we kindly ask that customers contact us at claims@globalrose.com as soon as possible. This allows us to initiate an investigation and assist you promptly — whether it’s reviewing product condition, shipping issues, or offering a resolution when needed.
We truly appreciate your willingness to order again and hope your next experience with us is nothing short of perfect!
Warm regards,
Customer Service Team
www.globalrose.com
Follow us on Instagram: https://www.instagram.com/globalrose/
Amazing company with beautiful flowers
Not only did they arrive on time they were beautiful!! I have ordered two years in a row for Easter and we will always order from Global Rose. So many amazing colors to choose from and packaging is top notch. Thank you Global Rose!!
15 de abril de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Thank you for your trust and kind words! We love to hear that our flowers made your Easter special. Thank you for choosing Global Rose!
Great value
Great communication about shipping, product arrived right on time and was fresh and beautiful. Best part was the value, a touch of class for a corporate event at a stellar price. Will be ordering petals again for a future event for sure!
16 de abril de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
It's great that everything has met your expectations. Thank you for your kind words and for choosing us! We look forward to providing more blooms your way.
Two dozen white roses
The roses were pretty but there was not as much filler as I thought there would be. Also the stems were brown in areas As well as the base of some of the roses
27 de março de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Hi Michelle,
Thank you for your feedback. We’re sorry to hear that your roses did not fully meet your expectations.
In cases like this, we kindly ask that customers contact us directly at claims@globalrose.com with photos of the issue so we can properly investigate and assist. This helps us ensure quality and provide the best resolution possible.
We appreciate your support and hope to have the opportunity to serve you again in the future!
Best regards,
Customer Service Team
Global Rose
Excellent customer service
Inadvertently I received the wrong merchandise and the error was corrected timely. Very good customer service.
26 de março de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Thank you for your review! We're sorry for the mix-up, but we're glad to have fixed it quickly. Our team is always at your service and your satisfaction is our priority.
Don't hesitate to reach out if you need anything else and thank you for choosing Global Rose!
After removing the guard petals..
After removing the guard petals, the flowers still had some visible petals with defects deeper toward the flower center, which, if removed, would've made the blooms look noticeably plucked. Roses with petals in better condition would help the experience. I followed the care guidance video and waited days before this final assessment, to give them a chance to improve as much as possible before my review.
31 de março de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Dear Larissa,
Thank you for your feedback. We’re sorry to hear that some of the roses did not meet your expectations, even after following the care instructions. While guard petals are meant to be removed, we understand that inner petal quality is just as important.
We appreciate your patience in giving the roses time to bloom and improve. If you have any pictures of the affected roses, please send them to claims@globalrose.com so we can further assess and find a solution for you.
Best regards,
Customer Service Team
Global Rose
The Roses were just ok- had to make it work
The Roses were just ok. Half of them were brown. The rose petals also came brown. Disappointed as this was for a wedding and we had to substitute last minute. The baby's breath were beautiful.
20 de março de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Hi Funorama,
Thank you for your feedback, and we’re truly sorry to hear about the issues with the roses. We’re glad the baby’s breath met your expectations, but we understand how important every detail is—especially for a wedding.
If anything ever goes wrong with your order, please don’t hesitate to reach out to us at claims@globalrose.com. We’re here to help and always strive to make things right.
Best regards,
The Global Rose Team
The flowers are beautiful!
27 de março de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
It's awesome to hear that you love our flowers. Your support inspires us and we appreciate your kind feedback. Thank you!
Easy just works
17 de março de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Thank you for the 5 stars! Your support is appreciated and we're at your sevice to brighten your day with our blooms.
Carnations came on time
Carnations came on time. Blooms were a beautiful color.
20 de março de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Thank you for your 5-star review! We appreciate your trust in us and hope to bring more joy with our flowers in the future!
The flowers were very brittle and the…
The flowers were very brittle and the stems broke easily. However, that could just be the type of flower.
19 de março de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Dear Tiffany,
Thank you for your review! We’re sorry to hear that the flowers were more brittle than expected. Some flower varieties have more delicate stems, but proper hydration can help strengthen them after transit.
If you ever experience any issues with your order, please feel free to reach out to us at claims@globalrose.com, and we’ll be happy to assist you.
Best regards,
Global Rose Customer Support
The roses were very pretty
The roses were very pretty. The only thing is that I wish a signature had not been required to pick up my roses, because I wasn’t at home when they were delivered two days in a row, and by the time I got them, most of them had died a little bit.
12 de março de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Thank you, we appreciate your kind words!
FedEx attempted delivery twice but the location was closed with no one available to sign, causing a delay. Please note that you receive a confirmation email stating that all of our deliveries require a signature and we recommend scheduling your delivery 2–3 days before your occasion to allow blooms to open and account for courier delays.
Your satisfaction is our priority. If you ever need assistance, please reach out via LIVE CHAT or email support@globalrose.com
Future order must be better
Most of the carnations were beautiful. We had about 30 of them that where not good enough for us to use, they were like 1/5 of the size of most of them. It was supposed to be a mixed order but 75% were yellow or yellowish. Only received like 25 red and 25 pink. I can send a pic if you like!
Marilyn
Thomas Gymnastics
28 de fevereiro de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Dear Marilyn,
Thank you for your feedback. We’re sorry to hear that some of the carnations did not meet your expectations.
Please reach out to us at claims@globalrose.com with your order details and any pictures you may have. Our team will be happy to assist you.
Best regards,
Claims Department
Global Rose
Neck of flowers were broken
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Dear Cam Elle,
We’re sorry to hear about this issue. To properly investigate and assist you, please contact us at claims@globalrose.com with your order details and any relevant pictures. Our team will be happy to help.
Best regards,
Claims Department
Global Rose
Inconsistent quality
I ordered 500 carnations - in one of my packs of 25, all of the flowers were browning and wilty already when they arrived. In another package, I had about 10-15 with heads broken off. I reached out to customer service, and did get a refund for those. However, we then had three color packages that the flowers haven't opened at all (it's been a week), and the sizes were really inconsistent - some are nice and big and others are more the size of mini carnations (which was really disappointing).
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Dear Heather,
We appreciate your feedback and sincerely apologize for the inconsistency in your order. While we’re glad we could assist with the initial refund, we understand your disappointment with the unopened flowers and size variations. Our team is always working to improve quality control, and we’d love to discuss this further to make things right. Please reach out to claims@globalrose.com so we can assist you.
Best regards,
Global Rose Customer Service
Terrible and never received the roses…
Terrible and never received the roses or a refund. They are refusing to refund me for something I never received
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da GlobalRose.com
Dear Giselle,
We sincerely apologize for the inconvenience. A store credit has been issued to your account for the missing order. Please check your email for details, and feel free to reach out to support@globalrose.com if you need further assistance.
Best regards,
Global Rose Customer Service
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