I have a very good experience at the live chat with Vlad S., it doesnt happened in most of the casino online. Very friendly and taking the time to explain everything thing I asked for.
A empresa respondeu
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Veja o que dizem as avaliações
Really very helpful customer support. Special mention to Teresa who helped me when I got confused over wagering requirements. She saved me from losing over £200! Eternally grateful to her. Oh, grea... Ver mais
A empresa respondeu
I’ve been a customer for a few years but stopped playing due to the length of time for withdrawal, I played today withdrew £100 super speedy , money received in minutes and no problem registering a ne... Ver mais
A empresa respondeu
Played a couple of weeks, won some fair amounts, however played tonight and it all went downhill. The usual pay-outs failed to materialize, So I decided to quit. You keep playing hoping for the same... Ver mais
A empresa respondeu
Detalhes da empresa
Glossy Bingo
Escrito pela empresa
- With tonnes of casino games, slots and exciting bingo rooms, Glossy Bingo is your ticket to fun and prizes!
- Our response to the current situation
- At Glossy Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@glossybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informações de contato
Reino Unido
- support@glossybingo.com
- www.glossybingo.com
4,0
Muito Bom
771 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Glossy Bingo
Hi George,
Thank you for taking the time to share your feedback with us, and we are happy to see that your experience with Glossy Bingo was positive.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out.
Thank you for choosing Glossy Bingo.
Best regards,
Glossy Bingo team
Great service
I had a win but hasn't reached account but spoke to Patrick today and he has reassured me it will be in my account for 6pm. Its a really good site easy to use would recommend it
18 de dezembro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Tracy,
Thank you for sharing your positive experience with us! We're delighted to hear that you find our site easy to use and appreciate your recommendation.
We're glad that Patrick was able to assist you and provide reassurance regarding your recent win. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure you continue to enjoy your time with us.
Thank you for choosing Glossy Bingo. We appreciate your support!
Best regards,
Glossy Bingo team
Ok…good Iam happy
16 de dezembro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Bhaskar,
Thank you for taking the time to share your feedback with us, and we are happy to see that your experience with Glossy Bingo was positive.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out.
Thank you for choosing Glossy Bingo.
Best regards,
Glossy Bingo team
Great site
Great site, one of the fastest to contact, quick and easy withdrawal process, Patrick is always so helpful
1 de dezembro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, J !!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Thresea was very I formative
26 de novembro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Neil!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Teresa was so sweet and kind when…
Teresa was so sweet and kind when dealing with me
8 de novembro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Say Henry!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Prompt professional service by Teressa…
Prompt professional service by Teressa a good site👍
7 de novembro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Gary,
Thank you for your positive review of our site.
We are glad to hear that you found Teresa very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Love the games on here and thanks Tresa…
Love the games on here and thanks Tresa for helping me
5 de novembro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Wayne!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Was confused over the new bonus offer…
Was confused over the new bonus offer and how it worked. Not used these sites before. James was great he explained everything really clearly and efficiently.
1 de novembro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Stuart!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
1st class agents 'tonight it was Patrick" no waiting time and the agent was most helpfull.
1st class agents 'tonight
30 de outubro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Malky!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Nice app like it
28 de outubro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Khan!
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Kind regards,
Glossy Bingo
Had a chat with Patrick sorted out a…
Had a chat with Patrick sorted out a small prob excellent job thanks Patrick.
27 de outubro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Topnotchpiperdad,
Thank you for your positive review of our site.
We are glad to hear that you found Patrick very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Kind regards,
Glossy Bingo
Patrick was great a real help and…
Patrick was great a real help and deserves a very big pay rise 👏
20 de outubro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Janine!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
New email…
Had my email account hacked and did not know how to change it. Went on to live chat and spoke to Savannah who was very helpful and changed my email for me so now just have to register new account and away I go.
20 de outubro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Yvonne,
Thank you for your positive review of our site.
We are glad to hear that you found Savannah very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
James via Live chat responded well and…
James via Live chat responded well and answered my inquiries swiftly. Satisfactory service.
20 de outubro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, LuckyKam!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Resposta da Glossy Bingo
Thanks for the review, Azeb!!
Please avoid if possible just another…
Please avoid if possible just another site under a blanket of other so called great sites. the gameplay is very laggy amazingly when your about to bonus and if you dont bonus is really low payouts. Hopefully these sites will be taken down in the next few months.
THERES BETTER MORE REGULATED SITES THAT PLAY CORRECTLY.
19 de outubro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Martyn,
Thank you for your review, we are sorry to hear that you haven’t had much luck recently. Like all reputable and licenced operators, our games are completely random, and we have no influence on their outcomes. Their randomness is reviewed by an accredited independent party to ensure they are random and fair.
Our support team has reached out to you privately to assist you on how you can get more bang for your buck the reduce the need for you to deposit more in order to enjoy your time with us.
Regards,
Glossy Bingo
Teresa super fast and efficient …
Teresa super fast and efficient Brilliant
18 de outubro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Mike!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
10/10 Teresa was a great help
18 de outubro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Chloe!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
I was so pleased you let me know there…
I was so pleased you let me know there was a problem with withdrawing funds thank you theresa
10 de outubro de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Maggie,
Thank you for your great feedback!!
Customer Service is hugely important to us as you know. Please feel free to contact our team any time and we would be happy to help again.
Kind regards,
Glossy Bingo
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