GoGo Gadget - Gift & Hobbies Store Avaliações 

181
•
O TrustScore é 1.5 de um total de 5

1,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Currently dealing with Mastercard trying to have our money returned. Easy to order from them bu items never arrived. No communication possible. Good luck to you all who are going to risk buying off... Ver mais

Avaliado com 1 de um total de 5 estrelas

Wish I’d seen these reviews before ordering but my disabled daughter was so desperate for the toys I ordered I didn’t think. Almost a month later and no order and no response to any emails. You should... Ver mais

Avaliado com 5 de um total de 5 estrelas

What do you get a 64yr old mate who you went through art college with many moons ago in the mid 70's - something to excerise the brain and improve his eyesight, that's what! - Excellent choice of prod... Ver mais

Avaliado com 1 de um total de 5 estrelas

If you like spending your hard earned money on products that will not arrive, this is the company for you! Never received the product I purchased. I received no proof of postage, I had zero c... Ver mais

Detalhes da empresa

  1. Loja de Souvenirs
  2. também em
  3. Comércio online
  4. Loja de Brinquedos

Escrito pela empresa

At GoGo Gadget, we offer a wide range of unique gifts, gadgets, and the latest tech, perfect for any occasion. Whether you're looking for something fun, innovative, or practical, our collection is designed to bring excitement to your shopping experience. Visit us in-store at Festival Place, Basingstoke, or shop conveniently online from anywhere. We pride ourselves on excellent customer service, quality products, and ensuring every shopper finds something they love. Whether you're treating yourself or searching for the perfect gift, GoGo Gadget has it all. Explore our ever-evolving range today and experience shopping like never before!


Informações de contato

1,6

Muito Ruim

O TrustScore é 1.5 de um total de 5

181 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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1,6

Todas as avaliações

(181)

6 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible Service

I ordered a set of Redmi 5 pro earbuds on the 13th June. I had no update from the company on when the item would be delivered. There is no way to contact them apart from email so I have sent them 4 emails asking where my item is. They have never answered one of them. Therefore today the 24th June I contacted PayPal and explained to them the situation, they immediately refunded me my money and opened a dispute with GoGo Gadgets.
I also looked on their site and the item is no longer in stock, so I had no chance of getting it.
Low and behold 3 hours later I get an email from them giving me an update, what a coincidence not.
Avoid this company as they are quick to take your money but not quick at giving you any answer on your purchase. At least I paid with PayPal so got my money back. It would have been a different story I would imagine trying to get a refund from GoGo Gadget.

24 de junho de 2024
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Customer,

We are sorry to hear you have had this experience with us, this is not the standards we expect to deliver.

We are aware that the Redmi Pro headphones had a supply issue as this product ships directly from the manufacture, all customers that pre-ordered were notified of this issue. We were unable to issue a refund directly as a charge-back had already been issued through Paypal. If the order had been paid directly we would have been able to issue an immediate refund for you.

Again we are sorry that you have had this experience with us and we will use this to make changes and improve on our service.

Best wishes,

GoGo Gadget!

Avaliado com 1 de um total de 5 estrelas

The company doesn't exist folks don't use

Bought an item and got an automatic response but nothing since. Emailed them 6 times no response have to go through PayPal thankfully to get money back.

Complete fake company

3 de abril de 2024
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear John,


Thank you for leaving a review but unfortunately you have reviewed the wrong business I believe your review is about gogogadgets.io who we are not affiliated with.

We are very much a real business, we are a small toy and gift store based in Festival Place Basingstoke

Best wishes,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

Do Not buy from this company

Do Not buy from this company. I bought on Instagram a door bell. The label company that take your money do all the emailing . When I said I wanted to return they would only give me 20% of the total cost back and to keep the door bell. I said no, so they offered 30% back and to keep the door bell. The product is rubbish they don’t want it back. What does that tell you????

4 de janeiro de 2024
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Elizabeth,

Thank you for leaving a review but unfortunately you have reviewed the wrong business as we don't sell these doorbells. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so!

Best wishes,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

I didn't receive the items I ordered

I didn't receive the items I ordered. I sent a few messages inquiring about the order status but received no reply.

7 de fevereiro de 2024
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Customer,

Thank you for leaving a review about your online order.

We are sorry we weren't able to deliver your items, we did have an issue with them being out of stock in our Basingstoke store, I can confirm your refund of £5.55 was issued to you straight away.

Should you have any further issues please don't hesitate to contact our customer service team via service@gogo-gadget.co.uk.

Best wishes,

GoGo Gadget

Avaliado com 5 de um total de 5 estrelas

I've given 5 stars for the product

I've given 5 stars for the product - a pair of Beatbuds X1 earbuds. The communication from the seller wasn't that good but I waited patiently and I'm more than chuffed with the audio on the earbuds. They're very good.

26 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid at all costs!

This review is for gogo-gadget co uk, not another company operating with a similar website.

After emailing and sending a message on FB Messenger, I saw reviews and found that some customers didn't receive their items.

I called them and the chap I spoke to was very unhelpful. I volunteered to give him my order number and he said he just needed to know the items that I ordered.

I told him what was in my order and I ordered on 6th December and it included gifts for a birthday. That birthday has passed when I called and he then said I should receive the items "at some point". I asked when and he said it should be before Christmas.

I told him that I emailed and he said there is a backlog for emails and I should get a reply "at some point" but couldn't tell me when because he doesn't deal with the online orders.

I told him he wasn't being helpful and his customer service wasn't good. He said "I know". I then asked to cancel the order and he said I would have to email.

Obviously, if I emailed, I won't get a reply soon. I then said to him that I'd raise it on PayPal and he advised to do that.

This is poor service from this seller who advise that they aim to deliver within 5 working days. 2 out of the 4 items still haven't been despatched and I received the others on 22nd December.

I raised a case with PayPal and received a partial refund for the items that I didn't receive today (13th January). Other than the help from PayPal, the experience has been utterly ridiculous and horrid.

Avoid at all costs.

6 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID AVOID AVOID

EcoHeat. Do yourself a massive favour and do not purchase this product. It's rubbish. Not fit for purpose. Poorly made Chinesium tat. Do not be fooled by the glossy advert flannel, or the incredible "discount" price....like I did. (Still kicking myself).
Trying to get a refund from GGG was like trying to put socks on an epileptic octopus! But I stuck to my guns and GGG finally relented and refunded me, although I was £15 out of pocket due to return shipping fee and a "handling" cost.
Edit: The GGG company I had dealings with were "gogogadgets.com.io" (British Indian Overseas Territory). Imported to an address in the Netherlands, but the returns were to an address in Wolverhampton. I believe GGG UK have had issues with these charlatans previously. I cannot vouch for GGG UK.

5 de janeiro de 2024
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Taps,

Thank you for leaving a review but unfortunately you have reviewed the wrong business. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so! We are UK based so shipping will only cost £4.50 and is fully refundable if your items are not wanted.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

I ordered and paid for beat budsearly…

I ordered and paid for beat budsearly January and dispute emamail confirming order and another that my order had been shipped I have had no delivery of the order for ear beats.we will see if I get any response.Not holding my breath.John Hutchinson

2 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beat Bud x1 wireless…

Ordered a pair of Beat Bud x1 wireless headphones 10 days ago and after seeing the reviews immediately started to panic. Since ordering I've sent 3 emails regarding my order / delivery all of which were responded to within 2 days. The headphones arrived this afternoon via tracked carrier and although only early days the quality is excellent. Not sure why there are so many negative reviews as my experience has been excellent

19 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Cheap Alternative

Placed order 2/12/23 finally delivered 18/12/23. Different item to what ordered, replaced with cheap Chinese lookalike in a battered box with broken controller. Have raised charge back, avoid this scam company at all costs.

18 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total scam

Total scam, have had to raise as a dispute on my credit card, no goods received after over a month, no replies to any emails.

23 de novembro de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Anna,

Thank you for leaving a review and providing more information.

I have looked into this and I can see that the order was cancelled and refund by us as the item was out of stock. I am sorry this wasn't communicated with you at the time. I can also see that the the chargeback was successful so you have actually been refunded twice for this item now.

We hope you will give us another shot in the future as every order is important to us and we are sorry we let you down on this occasion.

Best wishes,
GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

This company is the worst ever

This company is the worst ever. Do not use them. They sell you a bad product and will no give a refund. It is not 100 guaranteed. I'm out $125. Please avoid at all risks gogogadgets/straight commerce, inc.

17 de novembro de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Karen,

Thank you for leaving a review but unfortunately you have reviewed the wrong business. Based on your order number and similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so! We are UK based so shipping will only cost £4.50 and is fully refundable if your items are not wanted.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

Avoid this company

Avoid this company! Placed an order a few weeks ago, order was confirmed & stated next day despatch with delivery 4-5 days. Only received a despatch email after complaining about delivery, however the tracking hasn’t changed status in over a week - Royal Mail waiting on parcel from sender. I have had to raise a chargeback with my bank to get a refund as my social media and emails go unanswered.

16 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor service and slow

Placed order almost 2 weeks ago, no order confirmation only received a despatch email yesterday and had to raise a chargeback with my bank to get a refund.
Emailed multiple times to no reply and called the number on their google listing to be told he was only the shop and they couldn’t help me.

29 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Missing order

Missing order. I have emailed twice, done an online inquiry, sent a Facebook message and visited the store. No reply and no one could help me in store. The man in the store said that all the bad reviews were to do with gogogadget.io, which seems to be false. I just want my money back so I can buy the gift elsewhere. Worst customer service I have ever experienced. AVOID!!!

9 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Is this company legitimate?

Decided not to continue with purchase so pressed cancel. However they decided still to take £51.94 from my account.
They supplied no order number.
Sent no product
And have relived me of money they had No permission to take.
DO NOT USE THIS COMPANY

3 de dezembro de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Ian,

Thank you for leaving a review but unfortunately you have reviewed the wrong business. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

We hope you are able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

SCAM

SCAM
Bought a product that’s isn’t as advertised, returns policy is an absolute joke! Avoid at all costs

8 de dezembro de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Alison,

Thank you for leaving a review but unfortunately you have reviewed the wrong business. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so! We are UK based so shipping will only cost £4.50 and is fully refundable if your items are not wanted.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

Not happy witbad serviceh this company

Not happy with this company, make you pay for premium delivery then they dont honour it, shameful, will never buy from go go gadget uk again. After contacting gogo gadget 5 times and ringing 3 stores still no responce, would recommend not buying from this company

7 de dezembro de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Jon,

Thank you for leaving a review and sorry to hear you had this experience this time around. We had quite the issue with Royal Mail not collecting our parcels during December 2023, we are sorry we did not get in touch at the time.

We have taken your review on board and have made the necessary improvements, we hope you will be able to give us another go in the future.

Please contact our customer service team to get a special discount on your next order. We can be contacted via service@gogo-gadget.co.uk.

Best wishes,
GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

Scam company

Doorbell absolutely useless and the returns policy/support is absolutely useless. It costs you postage, handling and the original delivery postage for a product that does not perform as the advertised performance. Total scam and/or rogue trading.
AVOID AT ALL COST.... It will cost you money for a product that is useless. Lesson to be learn't..

5 de dezembro de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Phillip,

Thank you for leaving a review but unfortunately you have reviewed the wrong business as we don't sell doorbells, we are a toy, gift & gadget store. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so! We are UK based so shipping will only cost £4.50 and is fully refundable if your items are not wanted.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

Would give no stars

Would give no stars. Ordered an Intel door bell, didn't work. Asked to return, they kept offering a reduced price but I wanted to return. I paid for the return via Royal Mail and they still charged for shipping and handling. Reminded them re UKlaw re faulty goods but they took no notice. Finally after months of chasing them I received back just over half of the original cost. My advice don't touch them !!

20 de setembro de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Carole,

Thank you for leaving a review but unfortunately you have reviewed the wrong business as we don't sell this intel door bell. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so! We are UK based so shipping will only cost £4.50 and is fully refundable if your items are not wanted.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

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