GoGo Gadget - Gift & Hobbies Store Avaliações 

181
•
O TrustScore é 1.5 de um total de 5

1,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Currently dealing with Mastercard trying to have our money returned. Easy to order from them bu items never arrived. No communication possible. Good luck to you all who are going to risk buying off... Ver mais

Avaliado com 1 de um total de 5 estrelas

Wish I’d seen these reviews before ordering but my disabled daughter was so desperate for the toys I ordered I didn’t think. Almost a month later and no order and no response to any emails. You should... Ver mais

Avaliado com 5 de um total de 5 estrelas

What do you get a 64yr old mate who you went through art college with many moons ago in the mid 70's - something to excerise the brain and improve his eyesight, that's what! - Excellent choice of prod... Ver mais

Avaliado com 1 de um total de 5 estrelas

If you like spending your hard earned money on products that will not arrive, this is the company for you! Never received the product I purchased. I received no proof of postage, I had zero c... Ver mais

Detalhes da empresa

  1. Loja de Souvenirs
  2. também em
  3. Comércio online
  4. Loja de Brinquedos

Escrito pela empresa

At GoGo Gadget, we offer a wide range of unique gifts, gadgets, and the latest tech, perfect for any occasion. Whether you're looking for something fun, innovative, or practical, our collection is designed to bring excitement to your shopping experience. Visit us in-store at Festival Place, Basingstoke, or shop conveniently online from anywhere. We pride ourselves on excellent customer service, quality products, and ensuring every shopper finds something they love. Whether you're treating yourself or searching for the perfect gift, GoGo Gadget has it all. Explore our ever-evolving range today and experience shopping like never before!


Informações de contato

1,6

Muito Ruim

O TrustScore é 1.5 de um total de 5

181 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,6

Todas as avaliações

(181)

6 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

This company sells junk that doesn’t…

This company sells junk that doesn’t work. Their customer service is even worse than the junk they sell. Rude and offensive emails as well as a terrible rep on the telephone. I’ve been trying to return an item that is faulty for almost a month. I have had nothing but grief from this company. I can see from other reviews that they have experienced the same. This company needs to teach their reps customer etiquette. Do not buy

23 de novembro de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Doris,

Thank you for leaving a review but unfortunately you have reviewed the wrong business. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so! We are UK based so shipping will only cost £4.50 and is fully refundable if your items are not wanted.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

Avoid avoid avoid...Eco heat is a scam

Do not buy any product from this company. They scam you out of money. I bought an eco-heat online. The price said £30 total but that was not the total price as it was VAT free price. The was no indication of the shipping price and when I was filling in the order form as I put in my card details the order was auto-confirmed without my consent. It was confirmed without me knowing VAT was going to be added and shipping price. Then when I requested a return I was told keep the product with a 30% return. or it would cost me more to return. What an absolute scam.. avoid at all costs as it will just cost you.

28 de novembro de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Rudy,

Thank you for leaving a review but unfortunately you have reviewed the wrong business as we do not sell Eco-heats or any heating products. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so! We are UK based so shipping will only cost £4.50 and is fully refundable if your items are not wanted.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

I bought 2 overpriced ecoheat devices…

I bought 2 overpriced ecoheat devices from them. I blame myself because I didn't take time to find out what similar home heating devices cost.
I have used them for about a week now ( today is 30th November 2023 ) and I regret buying them because they don't heat up the room in any way as promised. I would have returned them and claim my money back but unfortunately the packaging has been destroyed.
To add salt to the injury suffered they charged £11:63 for delivery that took time to deliver.
I have since bought another heating device at a little over half of the ecoheat cost and is performing better.

30 de novembro de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear DaSilva Peter,

Thank you for leaving a review but unfortunately you have reviewed the wrong business as we do not sell this Ecoheat devices. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so! We are UK based so shipping will only cost £4.50 and is fully refundable if your items are not wanted.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

Provided no help in solving an issue…

Provided no help in solving an issue with a smart doorbell purchase from them. The bell became ‘bound’ and no advice or even sign posing given.

Overpriced product with standard generic customer service replies.

Try to avoid.

27 de novembro de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Tony,

Thank you for leaving a review but unfortunately you have reviewed the wrong business as we do not sell these doorbells. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so! We are UK based so shipping will only cost £4.50 and is fully refundable if your items are not wanted.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

SCAM

I haven’t received my item. I have contacted the company many times and I haven’t heard back. Avoid as a plague.

20 de agosto de 2023
Avaliado com 1 de um total de 5 estrelas

My order hasn’t arrived yet

My order hasn’t arrived yet. I ordered a water bottle on the 26th August but 3 weeks later I haven’t received it. And I have recd no response to my emails. I regret not having reas the previous reviews.

10 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lack of communication and missing products

Parcel went missing,
I’ve had one email from the company to say they’ve notified Royal Mail and would send a new product if nothing happens. Well I’ve not received the product ordered close to a month ago (on 48h tracked shipping) and the company has stopped responding to my emails…

13 de agosto de 2023
Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS SITE - SCAM ALERT

I ordered bluetooth headphones. Cost over 1200 GBP.
They arrived late. They ked for 2 months and no more. Gogo Gadgets will not refund me nor exchange them. They only guarantee products for 30 days,

DO NOT USE THIS SITE!!!!

4 de setembro de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Shelley,

hank you for leaving a review but unfortunately you have reviewed the wrong business we do not headphones at this price. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so! We are UK based so shipping will only cost £4.50 and is fully refundable if your items are not wanted.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

Avaliado com 2 de um total de 5 estrelas

Order late, missing items, ignored all emails

Ordered from this company for the first time and won’t be ordering again. Stated that items would be delivered within 5 working days, I’d ordered a birthday gift which then didn’t arrive until 9 working days later (missed the birthday) emailed the company twice to find out what was happening and was ignored. When the package finally arrived it had items missing, which was acknowledged on the invoice in the package but had no update from the company as to when they will be delivered! now waiting on a reply to my 3rd email which will likely be ignored also.
I get that things go wrong at times and if the company had at least replied to let me know what was going on then I wouldn’t be leaving a bad review, but think it’s better to let people know what service to expect.

21 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very helpful and very friendly

There was an issue with Royal Mail holding onto the delivery but your representative went the extra mile for me and chased it up so that I, happily, received my order. Very friendly and very helpful ⭐️ ⭐️⭐️⭐️⭐️

3 de agosto de 2023
Avaliado com 1 de um total de 5 estrelas

SCAM !!!

I ordered my item over 2 weeks ago and it still hasn’t arrived. The shipment was supposed to be with me in 4-5 working days. I have contacted the company twice in the past few days and I haven’t heard back. I consider this as a scam and advise not to buy from them!

1 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Will not use this company again 1st & last time

Delivery arrived on time.
Rec’d wrong item , emails(6of them)to return item IGNORED. Finally emailed a manager and got address to return item.
Refund was successfully returned, as was the original item because Royal Mail couldn’t find GoGo Gadgets return’s address .
Is this poor guy running the show single handed, and Pete thanks for all your help.
Experienced a Nightmare with this company

30 de julho de 2023
Avaliado com 1 de um total de 5 estrelas

Very poor costumer service

Very poor costumer service.
Cheating the customer with below average products.

25 de agosto de 2023
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Aparna,

Thank you for leaving a review but unfortunately you have reviewed the wrong business. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

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