Just purchased a diamond and tanzanite 18ct white gold ring. It's fabulous even better than the on line pictures. I am so pleased with it. Service is excellent as usual with such speedy delivery. Used... Ver mais
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Excellent speedy service (next day in fact). Product amazing albeit bit sceptical when ordering as you never know if true to image but, it was and more. Packaged very well. Will definitely use again.... Ver mais
Visited the Swansea store in Swansea Market and was assisted by the delightful Meg. Sold some old jewellery which I had for almost 49 years but was now unwanted. With the money I received I purchased... Ver mais
Beautiful ring. And exceptionally fast delivery. I wasn’t sure what to expect from buying online but more than happy with my purchase. Thank you.
Detalhes da empresa
Escrito pela empresa
At Gold Reserves we Buy, Sell and Repair Jewellery! We offer the best prices for your unwanted Jewellery and Bullion in Wales! We have a wide variety of absolutely stunning Jewellery available to purchase at affordable prices. Our master Goldsmiths are on hand to provide a range of repairs and alterations to keep your Jewellery in top notch condition!
Informações de contato
35 Swansea Market, Oxford Street, SA1 3PF, Swansea, Reino Unido
- 07787 051469
- sales@goldreserves.co.uk
- www.goldreserves.co.uk
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 1 mês
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Fantastic service
Fantastic service. Jewellery excellent. Will buy again. Thank you
28 de maio de 2026
Resposta da Gold Reserves Jewellers
Thank you for taking the time to leave us a 5-star review. We’re so pleased to hear your kind comments and really appreciate your lovely words.
Resposta da Gold Reserves Jewellers
Thank you for taking the time to leave us a 5-star review. We’re so pleased to hear your kind comments and really appreciate your lovely words.
As always excellent service and speedy…
As always excellent service and speedy delivery. Items purchased exceeded expectation as they have in the past
27 de maio de 2026
Resposta da Gold Reserves Jewellers
Thank you for taking the time to leave us a 5-star review. We’re so pleased to hear your kind comments and really appreciate your lovely words.
Poor customer service
Placed an order which was supposed to be same day despatch, it wasn’t despatched on the day, so I cancelled the order as I knew I was then going to be away when delivery was attempted. I have since contacted Gold Reserves to see if the item is still available to order, I have left two What’s app messages and a voice message yesterday morning but no reply?
29 de maio de 2026
Avaliação não solicitada
Resposta da Gold Reserves Jewellers
Hi Janet,
Sorry to hear you were unhappy on this occasion. I can't seem to find your order, so I can only assume it was placed under another name.
Please note we do not dispatch on weekends as per our shipping policy in order to avoid leaving items unattended in Royal Mail warehouses over the weekend.
We will always aim to dispatch orders within 1 working day, however I apologise if on this occasion we were unable to meet that expectation.
If there's anything we can do to make things right, please contact us via sales@goldreserves.co.uk
Kind regards,
Gold Reserves
Resposta da Gold Reserves Jewellers
Thank you for taking the time to leave us a 5-star review. We’re so pleased to hear your kind comments and really appreciate your lovely words.
Resposta da Gold Reserves Jewellers
Thanks so much for your lovely review. We’re so pleased you had a great experience with us and really appreciate your custom.
Great product and service
good presentation, fast delivery , high quality chain on weight as specified. Happy with product and service
28 de maio de 2026
Avaliação não solicitada
Resposta da Gold Reserves Jewellers
Thanks so much for your lovely review. We’re so pleased you had a great experience with us and really appreciate your custom.
Thank you Julie-Ann at Llanelli store…
Thank you Julie-Ann at Llanelli store today. After having had a good price for some old earrings, she asked me if I had anything else… just a small bag of costume jewellery to go the Charity shop I said. She saw a chain which I thought wasn’t gold but it was!! £185 worth. I cannot believe my luck!
27 de maio de 2026
Avaliação não solicitada
Resposta da Gold Reserves Jewellers
Thanks so much for your lovely review. We’re so pleased you had a great experience with us and really appreciate your custom.
I went there today (Swansea store) and…
I went there today (Swansea store) and a woman named Dawn served me, I gave her all the bits I have and she was brilliant with me. She went through everything with me and gave me the best price for what I had. I was very happy.
E.Thomas
26 de maio de 2026
Avaliação não solicitada
Resposta da Gold Reserves Jewellers
Thanks so much for your lovely review. We’re so pleased you had a great experience with us and really appreciate your custom.
Received an amazing service by Meg
Received an amazing service by Meg. She was very friendly and informative with what we were selling. Would definitely recommend visiting.
23 de maio de 2026
Avaliação não solicitada
Resposta da Gold Reserves Jewellers
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
Great service everytime
Great service everytime . Quality gold and fast safe shipping. Thanks again gold reserve .
21 de maio de 2026
Resposta da Gold Reserves Jewellers
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
Quality as always. ⭐️⭐️⭐️⭐️⭐️⭐️
21 de maio de 2026
Resposta da Gold Reserves Jewellers
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
Amazing Evie
Evie was very friendly and helpful. She helped me choose a ring and allowed me time to try on different ones and never rushed me. She was lovely to talk to and excellent customer service.
23 de maio de 2026
Avaliação não solicitada
Resposta da Gold Reserves Jewellers
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
Next day delivery service excellent very happy with price
Next day delivery service excellent
19 de maio de 2026
Resposta da Gold Reserves Jewellers
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
Speedy delivery
Ordered a vintage ring and had to have it resized. I couldn't believe how quickly it arrived. Very pleased with service also spoke to two really nice ladies who were very helpful. I highly recommend.
13 de maio de 2026
Resposta da Gold Reserves Jewellers
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
Went with my mum to get some jewellery…
Went with my mum to get some jewellery valued.
Keira served us.
Very impressed with the service provided
Thank you.
23 de maio de 2026
Avaliação não solicitada
Resposta da Gold Reserves Jewellers
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
Very happy I found this site
I was looking for something very specific and still had a few things to choose from. Buying was easy, it arrived the next day, nicely packaged and presented in excellent condition.
20 de maio de 2026
Resposta da Gold Reserves Jewellers
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
The item i purchased in comparison to…
The item i purchased in comparison to similar products from other outlets was by a decent margin the fairest cost and slightly larger... more bang for buck
12 de maio de 2026
Resposta da Gold Reserves Jewellers
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
Excellent service
Meg was very friendly and extremely helpful. She made the experience of selling my gold really easy. Would definitely recommend a visit. Thank you Meg!
22 de maio de 2026
Avaliação não solicitada
Resposta da Gold Reserves Jewellers
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
Didnt have to wait to long for item to…
Didnt have to wait to long for item to be delivered and i was pleased with my item and the price was fair i thought
18 de maio de 2026
Resposta da Gold Reserves Jewellers
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
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